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Netsurion vs ConnectWise SIEM Comparison (2026)

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ConnectWise SIEM logo

ConnectWise SIEM

Overview

Complete managed security service and platform to predict, prevent, detect, and respond to threats across your entire business

ConnectWise SIEM is a threat detection and response management software designed to help enterprises create, launch, and manage cybersecurity programs. The platform enables organizations to identify potential threats and malicious activities across networks & connected devices via a unified portal.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

30000

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.6

23

5

4

3

2

1

7

8

3

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
63%
would recommend this app

4.5

54

5

4

3

2

1

35

13

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

Not enoughreviews yet

Pros

“ConnectWise Siem does a good job at filling the requirement that many compliance frameworks call for for event logging, escalation, firewall change logs - but apart from that it offers very little utility.”
MR

Michael R.

Systems Engineer

“The "Perchybana" Learning Curve, Granularity and Access Control, Platform Performance & "Lags", Ticketing & Integration "Gaps", Log Retention & Export Limits”
vp

ville p.

Specialist

“By centralizing threat visibility, analysis, and real-time incident response, it helps to secure customer information and reduce risk exposure.”
ME

Morgan E.

Senior Information Technology Manager

Cons

“Support was not very great when we engaged them and when we discovered some serious security flaws (like being able to see other customers data and usernames/passwords) promises were made about fixes and responsible disclosures that were not kept.”
DL

David L.

MSP Technical Lead

Cons

“The ConnectWise SIEM interface is a bit out of date and can be a bit difficult to navigate at times. ”
EP

Eli P.

Centralized Services Manager

“For example, it does connect to our 3rd party services and pulls out logs in however the alerts are about useless and several of the integrations are only half done.”
AB

Andrew B.

CxO

“Not thrilled with the onboarding process and the lack of linear progression through each task to ensure each tenant is fully operational before moving on to the next team. ”
MM

Myriam M.

Director of Services

  • Vendor responds to reviews
  • Last review6 years ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features59
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • Anti Virus
  • Application Security
  • Audit Management
  • Audit Trail
  • Behavioral Analytics
  • Compliance Management
  • Compliance Tracking
  • Continuous Monitoring
  • Customizable Reports
  • Dashboard
  • Data Security
  • Data Visualization
  • Device Management
  • Email Alerts
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Event Analysis
  • Event Logs
  • File Integrity Monitoring
  • Firewalls
  • HIPAA Compliant
  • IT Reporting
  • Incident Management
  • Intrusion Detection System
  • Issue Management
  • Log Management
  • Monitoring
  • Network Monitoring
  • PCI Compliance
  • Patch Management
  • Policy Management
  • Prioritization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Remediation Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Root Cause Analysis
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Server Monitoring
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Two-Factor Authentication
  • VPN
  • Visual Analytics
  • Vulnerability Management
  • Vulnerability Scanning
  • Web Threat Management
  • Whitelisting/Blacklisting
  • Workflow Management
  • Total features37
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • Anti Virus
  • Application Security
  • Audit Management
  • Audit Trail
  • Behavioral Analytics
  • Compliance Management
  • Compliance Tracking
  • Continuous Monitoring
  • Customizable Reports
  • Dashboard
  • Data Security
  • Data Visualization
  • Device Management
  • Email Alerts
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Event Analysis
  • Event Logs
  • File Integrity Monitoring
  • Firewalls
  • HIPAA Compliant
  • IT Reporting
  • Incident Management
  • Intrusion Detection System
  • Issue Management
  • Log Management
  • Monitoring
  • Network Monitoring
  • PCI Compliance
  • Patch Management
  • Policy Management
  • Prioritization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Remediation Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Root Cause Analysis
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Server Monitoring
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Two-Factor Authentication
  • VPN
  • Visual Analytics
  • Vulnerability Management
  • Vulnerability Scanning
  • Web Threat Management
  • Whitelisting/Blacklisting
  • Workflow Management

Integrations

  • Total integrationsN/A
  • AWS CloudTrail
  • Auth0
  • Bitdefender GravityZone
  • Carbon Black Cloud Workload
  • Cisco Meraki
  • ConnectWise Automate
  • ConnectWise PSA
  • ConnectWise RMM
  • Freshdesk
  • Mailgun
  • Microsoft 365
  • Microsoft Teams
  • Okta
  • OpenText Core DNS Protection
  • OpenText Core Endpoint Protection​
  • ScreenConnect
  • SentinelOne
  • ServiceNow
  • Slack
  • Total integrations19
  • AWS CloudTrail
  • Auth0
  • Bitdefender GravityZone
  • Carbon Black Cloud Workload
  • Cisco Meraki
  • ConnectWise Automate
  • ConnectWise PSA
  • ConnectWise RMM
  • Freshdesk
  • Mailgun
  • Microsoft 365
  • Microsoft Teams
  • Okta
  • OpenText Core DNS Protection
  • OpenText Core Endpoint Protection​
  • ScreenConnect
  • SentinelOne
  • ServiceNow
  • Slack