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NordVPN Logo

#1 VPN

Table of Contents

NordVPN - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

NordVPN overview

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Based on 1390 verified user reviews

What is NordVPN?

NordVPN is a computer security tool offering key features such as data security, VPN connectivity, firewalls, real-time monitoring, reporting and analytics, and policy management, among others.

Who uses NordVPN?

Reviews for NordVPN come from a wide variety of industries, including Information Technology and Services (10% of reviewers), Computer Software (9%), and Marketing and Advertising (5%). The most frequent use case for NordVPN cited by reviewers is computer security (70% of reviewers).

What do users say about NordVPN pricing?

Most reviewers indicate that NordVPN offers good value for money, appreciating its features, flexible payment options, and discounts for long-term plans. Some users report that monthly subscriptions are expensive and find short-term pricing and auto-renewal problematic.

What are the most popular integrations for NordVPN?

The NordVPN integration most frequently cited by reviewers is Google Chrome, a browser product rated 4.8 out of 5 for its integration with NordVPN.

Starting price

11.99flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Encryption

Privacy

Availability

Connectivity

Stability

Transactions

NordVPN’s user interface

Ease of use rating:

NordVPN pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(25)
3-4(396)
5(969)

What do users say about NordVPN?

Reviewers appreciate NordVPN for its strong security, reliable privacy features, and extensive global server network, which help them access geo-restricted content and protect sensitive data. They find the service easy to use across multiple devices, with fast connection speeds and stable performance for most browsing and streaming needs. Pricing is seen as reasonable, especially for long-term plans, though some mention high short-term costs and limited free trials.

Users say NordVPN offers good device compatibility and allows simultaneous connections, making it suitable for families or small businesses. They note occasional slowdowns, server connection issues, and minor bugs, but feel the overall value and protection outweigh these drawbacks.

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Who uses NordVPN?

Based on 1,390 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer Software
Marketing and Advertising
Financial Services
Others

Use cases

Computer Security
Network Security
Threat Intelligence
DDoS Protection
MDR Services

NordVPN's key features

GetApp's analysis of 152 verified user reviews collected between July 2021 and October 2024 identifies NordVPN's most critical features and summarizes user sentiment about those features.

Data security

Reviewers appreciate NordVPN's data security capabilities, highlighting its advanced encryption and secure protocols that protect online activities from hackers and cybercriminals. They find it valuable for safeguarding personal information, including passwords and financial data, especially on public Wi-Fi networks. Users report no data leaks or security breaches, and they value the software's commitment to user privacy. They say NordVPN's data security allows for safe browsing and prevents unauthorized access to sensitive information. Of the 21 NordVPN users who gave detailed accounts of their use of Data Security, 100% rated this feature as important or highly important.

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“I have been using NordVPN for some time now and I can confidently say that its data security feature is highly useful. The software offers advanced encryption and secure protocols that ensure all my online activities are protected from hackers, cybercriminals, and other prying eyes.”
AN

Alberto N.

Sales Support

“I am ecstatic about the amount of data security that NordVPN offers. It has developed into a crucial tool for preserving my private information online and protecting its security. I can browse the internet with confidence thanks to NordVPN's strong data security safeguards because I know that my data is encrypted and hidden from prying eyes. Advanced encryption protocols used by the VPN efficiently protect my online activity from hackers, snoopers, and data breaches. The data security feature of NordVPN prevents unauthorized access to my personal information, including passwords, financial information, and browser history, whether I'm using public Wi-Fi networks or making important purchases. I like how NordVPN prioritizes both user privacy and data security, making it a necessary tool for anyone concerned with online privacy and data protection.”
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Joseph M.

Developer


VPN

Users report that NordVPN's VPN feature provides high security and privacy by encrypting online traffic and hiding IP addresses. They find it useful for accessing geo-restricted content and bypassing internet censorship. Reviewers appreciate the wide range of server locations and the strict no-logging policy. They indicate that the VPN feature is easy to use and enhances online safety, even on public Wi-Fi. Some users mention occasional slow speeds and blocked traffic on certain websites. Of the 121 NordVPN users who gave detailed accounts of their use of VPN, 98% rated this feature as important or highly important.

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“It is like a portal that with the help of it you can choose any country around the world and change your ip address , so VPN is really helpful when it comes to using banned or not allowed websites in your current country.”
JS

John S.

Contract manager

“Its VPN feature provide you best security & access to all sites around world without giving your physical IP. Also secured connection for transactions”
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Abrar K.

Design engineer


Firewalls

Reviewers indicate that NordVPN's firewall capabilities are effective in protecting devices from potential threats and unauthorized access. They appreciate the customizable options, allowing control over which applications can access the internet. Users report that the firewall successfully blocks malicious connections and enhances overall security. They say it works well alongside antivirus software to provide comprehensive protection. Some users mention minor issues with firewall settings but overall find it valuable for network security. Of the 77 NordVPN users who gave detailed accounts of their use of Firewalls, 92% rated this feature as important or highly important.

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“Firewalls are great in the sense that they add an extra layer of protection when used alongside an antivirus too. So I have discovered that using a VPN and antivirus work so well in protecting my business computers.”
BV

Brian V.

Entrepreneur

“With NordVPN, my devices are protected since the firewalls filter malicious internet traffic that could potentially damage my devices.”
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Stacy-Ann B.

Student(Former Accounts Clerk)


Real-Time monitoring

Users report that NordVPN's real-time monitoring feature provides a comprehensive view of online activities, including VPN connection status and data usage. They find it helpful for tracking network activity and identifying potential security threats. Reviewers appreciate the user-friendly interface that offers real-time data and statistics, allowing them to make informed decisions about their online privacy and security. They say the capability ensures continuous protection and transparency. Of the 20 NordVPN users who gave detailed accounts of their use of Real-Time Monitoring, 80% rated this feature as important or highly important.

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“I get alerts in real time to take action whenever a threat arises such as downloading a suspicious file, or browsing a website that doesn't have security sertificates.”
AS

Adam S.

Founder

“The ability to monitor for security threats in real time before something bad is able to happen is super important to me.”
CL

Caitlin L.

Website Owner


Reporting/Analytics

Reviewers appreciate NordVPN's reporting and analytics capabilities, which allow them to monitor data consumption, internet speed, and potential threats. They find it useful for gaining cybersecurity insights and making informed decisions. Users report that the detailed reports and real-time updates help ensure network safety and improve the software's user-friendliness. Some mention that the capability is more beneficial for larger companies, but overall, they value the transparency and information provided. Of the 56 NordVPN users who gave detailed accounts of their use of Reporting/Analytics, 79% rated this feature as important or highly important.

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“Reporting and Analytics in allows me to be able to monitor the data consumption rate, the internet speed and also some threats the software has kept my device away from. ”
OO

Onibudo O.

GIS Analyst and Cartographer

“Reporting and Analytics are the backbone of what makes NordVPN such a strong software. In a world where data is king, being able to sift through the cyber threat data and analyze helps them better protect customers from future threats. ”
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Reginald B.

Freelancer


Policy management

Users report that NordVPN's policy management is clear and transparent, providing a strong no-log policy that ensures data protection and privacy. They appreciate knowing what the software can and cannot do in terms of data handling. Reviewers find the customizable policy management options helpful for configuring security settings. They say the policies are easy to understand and follow, contributing to a reliable and user-friendly experience. Some users mention the importance of policy updates and clear communication. Of the 45 NordVPN users who gave detailed accounts of their use of Policy Management, 78% rated this feature as important or highly important.

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“NordVPN remains one of the safest premium VPN services on the market. Their location and strong no-log policy prove that NordVPN will keep your personal data safe and protect your privacy”
yA

youssef A.

Freelancer

“NordVPN Provides customizable policy Management options.”
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Vipin G.

Co-founder


All NordVPN features

Features rating:

Encryption
Network security
Network provisioning
Application security
SSL security
Threat response
Activity monitoring
Monitoring
Financial Data Protection
Threat intelligence
Access controls/permissions
Authentication

NordVPN awards

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NordVPN pricing

Starting from

11.99

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about NordVPN price and value

Value for money rating:

Of 380 reviews that provide robust commentary on NordVPN's price and value, 71% mention it in a positive light.

Most reviewers indicate that NordVPN offers good value for money, appreciating its wealth of features, tiered pricing system, and various subscription plans that cater to different needs. They find the pricing reasonable, especially when opting for long-term plans, which often come with significant discounts. Users appreciate the flexibility in payment options, including cryptocurrencies, and the availability of a 30-day money-back guarantee. Some reviewers highlight the competitive pricing and the ability to protect multiple devices under one subscription as key benefits. They also value the free version and the 7-day free trial for new users, which allows them to test the service before committing to a paid plan.

However, some users report that the monthly subscription can be quite expensive compared to the annual or biennial plans. They feel that the lack of a free trial and the high cost of short-term plans can be prohibitive. Some reviewers mention that the price differences between various subscription lengths are too steep, making it less appealing for those who need the service for a shorter period. Additionally, a few users find the recurring pricing plans and the automatic renewal process to be somewhat problematic. Despite these concerns, many users still consider NordVPN to be a cost-effective solution for its quality and range of features.

, and

To see what individual users think of NordVPN's cost and value, check out the review excerpts below.

“The pricing plans are a big draw with this product, you choose how long you want to commit, and the pricing for each plan is more than worth the quality of the product and service received.”
HC

Hayden C.

Freelance Writer

“I also like the deals of Nordvpn, especially if you considering for buying long-term, you should buy it as it is more worth it than buying short terms like months which you will likely pay more most of the times.”
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Myat M.

Owner and teacher

“I don't like that you have to pay for a full 1, 2 or 3 years to get a decent rate, monthly fee is insane, pretty much 2-3 times the cost when buying full years.”
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Carlos S.

Sales Support Analyst

NordVPN integrations (1)

Integrations rated by users

We looked at 1,390 user reviews to identify which products are mentioned as NordVPN integrations and how users feel about them.

Integration rating: 5.0 (9)

NordVPN customer support

What do users say about NordVPN customer support?

Customer support rating:

We analyzed 90 verified user reviews to identify positive and negative aspects of NordVPN customer support.

Widespread user sentiment highlights NordVPN's fast, responsive, and professional customer support team.

A fair number of users appreciate the 24/7 live chat and ticketing system for easy and constant access to help.

Multiple users mention support agents are knowledgeable, friendly, and effective at resolving technical issues.

A minority of users report slow response times, unhelpful agents, and lack of phone support as ongoing issues.

Support options

Knowledge base
Chat
24/7 (live rep)
Faqs/forum
Email/help desk
Phone support

Training options

Live online
Videos
Documentation
In person

To see what individual users say about NordVPN's customer support, check out the review snippets below.

“Also the support is top of the line, offering constant live chat and a ticketing system, that is eager to help, expedient, and professional.”

HC

Hayden C.

Freelance Writer

“I have woderful experience with NordVPN service. If I talk about its customer support, I can say they are very professional and skilled for resolving technical problems.”

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Sarah M.

Software Engineer

“I have reported issues with NordVPN's customer support, particularly with slow response times or unhelpful agents.”

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Noureddine B.

Write a Review for NordVPN

NordVPN FAQs

Q. What type of pricing plans does NordVPN offer?

NordVPN has the following pricing plans:
Starting from: $11.99/month
Pricing model: Subscription

These products have better value for money


Q. What is NordVPN used for?

NordVPN is a VPN cloud security service that encrypts all internet traffic to ensure confidential business data and sensitive customer data stay protected from third parties. With NordVPN, users can shield their business from the risk of using public Wi-Fi hotspots. Whether employees connect from a hotel or a local coffee shop, NordVPN makes sure that their data is impossible for third parties to decipher. NordVPN also allows users to work from any place in the world and experience the web with no geo-blocking of content. Users can access all websites and services they get at home, from messaging apps to media streaming. Upgrade your security level with NordVPN's add-ons: - use NordPass to protect your passwords, credit cards, and other sensitive data - get NordLocker to keep your data in encrypted cloud storage - enable Incogni to remove your personal information from third-parties databases.


Q. What are the benefits of using NordVPN?

  • DNS Leak Protection
  • Onion over VPN
  • Automatic Kill Switch
  • Hide IP Address
  • Block ads and malware
  • Security on Public Wi-Fi
  • Fully Secure Payments


  • Q. Who are the typical users of NordVPN?

    NordVPN has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does NordVPN support?

    NordVPN supports the following languages:
    English


    Q. Does NordVPN support mobile devices?

    NordVPN supports the following devices:
    Android, iPad, iPhone


    Q. Does NordVPN offer an API?

    No, NordVPN does not have an API available.


    Q. What other apps does NordVPN integrate with?

    NordVPN integrates with the following applications:
    Google Chrome


    Q. What level of support does NordVPN offer?

    NordVPN offers the following support options:
    Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support

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