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NordVPN
5
971
4
345
3
51
2
12
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 VPN
Table of Contents
NordVPN - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
NordVPN overview



Based on 1392 verified user reviews
What is NordVPN?
NordVPN is a computer security tool with key features that include data security, VPN functionality, firewalls, reporting and analytics, real-time monitoring, policy management, and more.
Who uses NordVPN?
Reviews for NordVPN come from a wide variety of industries, including Information Technology and Services (10% of reviewers), Computer Software (9%), and Marketing and Advertising (5%). The most frequent use case for NordVPN cited by reviewers is computer security (70% of reviewers).
What do users say about NordVPN pricing?
Most reviewers indicate that NordVPN offers good value for money, especially with long-term plans and discounts, and they appreciate the multi-device coverage. However, some users feel monthly costs are high and find the pricing structure confusing.
What are the most popular integrations for NordVPN?
The NordVPN integration most frequently cited by reviewers is Google Chrome, a browser product rated 4.8 out of 5 for its integration with NordVPN.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Secure Connection
Performance and Speed
Browser Extension
Bugs and Issues
Frequent login interruptions
Browser extension limitations
NordVPN’s user interface
NordVPN pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.6
Ease of use
4.6
Customer support
4.3
Reviews sentiment
What do users say about NordVPN?
NordVPN is a computer security tool with key features that include data security, VPN functionality, firewalls, reporting and analytics, real-time monitoring, policy management, and more.
Select to learn more
Who uses NordVPN?
Based on 1,392 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
NordVPN's key features
GetApp's analysis of 150 verified user reviews collected between July 2021 and September 2024 identifies NordVPN's most critical features and summarizes user sentiment about those features.
Reviewers appreciate NordVPN's data security capabilities. They highlight advanced encryption and secure protocols that protect online activities from hackers and cybercriminals. Users feel confident that their personal information, including passwords and financial data, is safe, even on public Wi-Fi. They report no data leaks or security breaches, and value NordVPN's commitment to user privacy and data protection. Many users also note that NordVPN does not track or store online activity, enhancing their privacy further. Of the 21 NordVPN users who gave detailed accounts of their use of Data Security, 100% rated this feature as important or highly important.
Users report that NordVPN's VPN capabilities are highly effective for ensuring online privacy and security. They appreciate the wide range of server locations, which allows access to geo-restricted content and bypasses internet censorship. Reviewers highlight the VPN's ability to encrypt online traffic and hide IP addresses, making it difficult for anyone to track their activities. They also mention the seamless switching between IPs and locations, although some note occasional slow speeds. Of the 120 NordVPN users who gave detailed accounts of their use of VPN, 98% rated this feature as important or highly important.
Will B.
Co-Founder
Jaya C.
System Engineer
Bradley W.
Director
Reviewers indicate that NordVPN's firewall capabilities provide an extra layer of protection against potential threats. They appreciate the customizable options, allowing control over which applications can access the internet. Users feel secure knowing that the firewall blocks malicious attacks and unauthorized access. They also value the integration with antivirus software for enhanced security. Some users mention minor issues with firewall settings, but overall, they find it effective in protecting their devices and data. Of the 76 NordVPN users who gave detailed accounts of their use of Firewalls, 92% rated this feature as important or highly important.
Users find NordVPN's reporting and analytics capabilities valuable for monitoring data consumption, internet speed, and potential threats. They appreciate the detailed reports and real-time updates, which help them stay informed about their online security. Reviewers mention that these insights allow them to make informed decisions about their internet usage and identify any unusual activity. Some users wish for more extensive reporting capabilities, but overall, they find the existing tools helpful. Of the 55 NordVPN users who gave detailed accounts of their use of Reporting/Analytics, 80% rated this feature as important or highly important.
Reviewers appreciate NordVPN's policy management capabilities, particularly the transparency and clarity of the no-log policy. They feel assured that their personal data is protected and that the company adheres to its privacy promises. Users find the policy management easy to understand and configure, with options for customizable settings. They also value the company's commitment to user privacy and the ability to easily access and manage their account policies. Of the 45 NordVPN users who gave detailed accounts of their use of Policy Management, 78% rated this feature as important or highly important.
Users report that NordVPN's real-time monitoring capabilities provide a comprehensive view of their online activities. They appreciate the ability to monitor VPN connection status, data usage, and server performance. Reviewers highlight the user-friendly interface and real-time alerts for potential threats, which help them maintain their online security. They value the transparency and control offered by this capability, ensuring they are always aware of their network activity and any unusual behavior. Of the 18 NordVPN users who gave detailed accounts of their use of Real-Time Monitoring, 78% rated this feature as important or highly important.
All NordVPN features
Features rating:
NordVPN alternatives
NordVPN pricing
Value for money rating:
Starting from
11.99
Per month
Flat Rate
User opinions about NordVPN price and value
Value for money rating:
To see what individual users think of NordVPN's price and value, check out the review snippets below.

Tony N.
Operations
Will B.
Co-Founder
NordVPN integrations (1)
Integrations rated by users
We looked at 1,392 user reviews to identify which products are mentioned as NordVPN integrations and how users feel about them.
Integration rating: 4.9 (19)
Integration rating: 5.0 (10)
Integration rating: 5.0 (7)
“Software di gestione per Hotel - Mi riferisco al prodotto di Oracle”
“Transfer of restaurant checks to room numbers”
Marco M.
Amministratore Unico
Integration rating: 5.0 (4)
“The best browser I have used in a long time, non-tracking environment, the "anti-Google" option .”
Fred P.
Excecutive assistant
Integration rating: 5.0 (4)
“In File Explorer, they added a right-click extension that adds an express-lane to file sharing. They also added a mouse shortcut key auto save option. So simple and thoughtful.”

Carlos T.
Owner and Lead Designer
NordVPN customer support
What do users say about NordVPN customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of NordVPN customer support.
Widespread user sentiment highlights NordVPN's customer support as responsive, professional, and helpful via live chat and ticketing.
A large number of users found the support team quick to resolve technical issues and provide clear guidance when needed.
Common user feedback notes 24/7 availability and friendly, knowledgeable agents who make troubleshooting easy.
A minority of users report slow response times, unhelpful agents, and difficulty reaching support, especially via email or without phone options.
Support options
Training options
To see what individual users say about NordVPN's customer support, check out the review snippets below.
“The NordVPN support team is also very responsive and they walk you through any problem you might encounter.”
Fon A.
Marketing Manager
“I have reported issues with NordVPN's customer support, particularly with slow response times or unhelpful agents.”

Noureddine B.
Write a Review for NordVPN
NordVPN FAQs
NordVPN is a VPN cloud security service that encrypts all internet traffic to ensure confidential business data and sensitive customer data stay protected from third parties. With NordVPN, users can shield their business from the risk of using public Wi-Fi hotspots. Whether employees connect from a hotel or a local coffee shop, NordVPN makes sure that their data is impossible for third parties to decipher. NordVPN also allows users to work from any place in the world and experience the web with no geo-blocking of content. Users can access all websites and services they get at home, from messaging apps to media streaming. Upgrade your security level with NordVPN's add-ons: - use NordPass to protect your passwords, credit cards, and other sensitive data - get NordLocker to keep your data in encrypted cloud storage - enable Incogni to remove your personal information from third-parties databases.
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