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Specops Secure Service Desk Logo

Authentication solution for advance IT security

Table of Contents

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Specops Secure Service Desk - 2026 Pricing, Features, Reviews & Alternatives

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Specops Secure Service Desk overview

What is Specops Secure Service Desk?

Specops Secure Service Desk hels businesses enforce and track user authentication at the service desk to guarantee that information, password resets and other sensitive credentials are not offered to unauthorized users. An additional layer of security with the Secure Service Desk is the ability to verify callers using authentication methods that remove opportunity for impersonation, as these can be completed remotely without access to biometrics.

Starting price


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Specops Secure Service Desk’s user interface

Ease of use rating:

Specops Secure Service Desk reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Specops Secure Service Desk's features

Features rating:

Access management
Alerts/Escalation
Alerts/Notifications
API
Authentication
Biometrics
Data security
Multi-Factor authentication
Password management
Real-Time monitoring
Real-Time reporting
Reporting/Analytics
Secure login
Self service portal
User management

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Specops Secure Service Desk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base

Training options

Live Online
Documentation
Videos

Specops Secure Service Desk FAQs

Q. Who are the typical users of Specops Secure Service Desk?

Specops Secure Service Desk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Specops Secure Service Desk support?

Specops Secure Service Desk supports the following languages:
English


Q. Does Specops Secure Service Desk offer an API?

Yes, Specops Secure Service Desk has an API available for use.


Q. What level of support does Specops Secure Service Desk offer?

Specops Secure Service Desk offers the following support options:
Email/Help Desk, Knowledge Base

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