We had a very successful POC which showed how much time we would be saving using their platform. Automox can automatically deploy patches endpoints need for OS or third-party applications. I'm also very excited about the features they will be adding to their platform.
Pros
I love how responsive the product is for being agent-based.
Multi-platform support makes it easy to use one product for your patching and software deployment needs.
Automatic scanning which uncovers which patches are needed for installed applications/OS.
Their live dashboard makes it easy to determine the level of compliance.
Their built-in live chat makes it easy to connect with Support to resolve issues.
Cons
Their current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is being addressed as is on their roadmap.
Thanks for the great review, Nathan! We're glad to hear you're having a great experience with Automox. Reporting updates are absolutely on the roadmap. Stay tuned for exciting reporting updates coming soon!
Rating breakdown
Likelihood to recommend: 10/10
Automox has significantly reduced our time it takes to patch our systems. We also are patching additional risks that were difficult to cover with other products. The result: A better security position for the company based on the risk reports we present to our executive leadership and risk committees.
Pros
This product is easy to configure, distribute, and use. It has cut down our patching cycle significantly, plus it doesn't require babysitting like many other solutions on the market. The biggest "like" though is that it has significantly reduced the risk of our company based on the reports we run from our vulnerability scanning.
Cons
UI continues to need some improvement; however, they do publish updates regularly.
Thanks for the great review, John! Time to patch is a critical metric we believe more organizations need to understand and act on to ensure they're reducing security gaps. We agree that the UI needs some attention, and we've been actively working on some pretty cool updates. Stay tuned!
Rating breakdown
Likelihood to recommend: 10/10
I wish I had signed up for Automox earlier. It has reduced my department's overhead regarding maintaining updates quite a bit.
Pros
Where to start --
> Easy deployment
> Can be used as a basic inventory management system
> Integrates with Crowdstrike Falcon
> Windows computers no longer need to be in the network to receive updates from the server
> Can be used to replace Jamf for Macs since this handles Mac updates as well
> Other than OS updates, Automox updates many apps like Adobe, Zoom, Webex as well
> Excellent admin interface and dashboard
Cons
Not necessarily a con, but I would like a note/remark option under each computer so that I can add notes or encryption keys
Rating breakdown
Likelihood to recommend: 10/10
Could not get this to work effectively even on just two windows servers, contacted support and got an initial response but nothing more. Looks nice and would be a good solution if it worked, it just seems unfinished and flaky. I suspect you need to enable a firewall rule for 3rd party updates to work ( suspect the same for Linux) .
Pros
Looks nice, works fine with Linux ( as long as firewall is set up)
fairly simple setup.
Cons
Did not pick up that our 2008 test machine had not patched in 2 years.
Did not show all the "Supported" 3rd party software.
No Logs.
Did not have any info on updates not applying.
Policies did not seem to apply correctly.
Still requires WSUS( or risk using online windows updates which kill bandwidth)
No Linux Onsite Cache
Rating breakdown
Likelihood to recommend: 2/10
Automox is the first patch management software I've used that I can trust to get the job done without babysitting. That said I did take 4 months of babysitting to prove to myself that I can finally relax, a little, and not worry about the job getting done.
Pros
Fast, Reliable, easy to configure and very easy to use.
Cons
The only issue I've seen so far, not really a problem just an annoyance, is when you sort by "Group Membership" it sorts the pages separately instead of truly sorting by the column. Like I said, just annoying.
Hi Danny! Thank you for your awesome feedback. We hear on you on your frustrations with around group membership sorting have it on our roadmap to solve! Glad to hear you like our product and it's very easy to use!
Rating breakdown
Likelihood to recommend: 10/10
Businesses can purchase separate modules as follows:
• Patch : $3 per device per month, billed annually
• Manage: $5 per device per month, billed annually
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