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Ticketing, visitor, parking & traffic management software

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gtechna Pricing, Features, Reviews and Alternatives

gtechna product overview

Price starts from

100

One-time payment

Flat Rate

What is gtechna?

gtechna is a ticketing, visitor, and traffic management software designed to help cities, parking authorities, universities, colleges, municipalities, police departments, and medical facilities handle law enforcement processes using artificial intelligence (AI) and machine learning technologies. Its online payment system allows citizens to pay, view, and appeal for issued tickets in compliance with the Payment Card Industry Data Security Standard (PCI DSS) to protect transactions from fraud, identity theft, and other potential breaches.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)

Training options

Webinars
Live Online
In Person
Documentation

gtechna pricing information

Value for money

4.2

/5

18

Starting from

100

One-time payment

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

gtechna features

Functionality

4.2

/5

18

Total features

11

2 categories

Most valued features by users

Appeals Management
Billing & Invoicing
Carrier Management
Citation Tracking
Customer Management
Electronic Tire Chalking
Live Driver Tracking
Payment Processing

gtechna users reviews

Overall Rating

4.4

/5

18

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.12/10
Rating distribution

5

4

3

2

1

8

9

1

0

0

Pros
Excellent, great team met our deadlines and product has been problem free.
I believe they actually like the challenges and to be able to prove that their product is capable of doing what we ask.
Ease of use and training, ability to upgrade of customize software to meet specific needs.
Cons
Sometime we have lost some data during the synchronisation with the tablet. We lost some attachment when the synchronisation was made the day after the ticket.
Requires GTechna services for most configurations and integration. Backoffice poor interface and usability.
When entering new bylaws or other information in the TEST platform, there is no way to transfer it fully into the PRODUCTION environment.
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Hamza E.

Computer & Network Security, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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License Scan

Reviewed 6 years ago

the customer service is number 1, the devis are all stable.

Pros

Easy to use, easy to scan and fast result.

Cons

we use license scan for the police and after scan it gives fast result.

BK
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Baljinder K.

Government Administration, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Gtechna product

Reviewed 3 years ago

Gtechna implementation and support staff have provide good support and make good effort whereever possible to improve or troubleshoot product when issues have come up.

Pros

Ticket Issuance, Go mobile fuctionality.

Cons

Implementation in a hosted environment has some unknowns. Relying on consultant to provide enough details or checks so product can be configured properly is a handicap. Some configuration settings may not be aware of until add a new feature or integration. Initial configurations could not be revised because dependencies or limitation of original setup .

JM
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John M.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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GTecha Review

Reviewed 6 years ago

Our overall experience with GTechna is fine. The service works relatively well but there are flaws and there hasn't been much progress in improving the function over the years we've been a customer.

Pros

This software works relatively well but is not very user-friendly. A simpler, sleeker back-end look that's more user-friendly would go a long way in reducing the amount of customer support GTechna has to provide.

Cons

How difficult it is to use for users. It's quite complicated.

SV
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Sean V.

Public Safety, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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OfficerMDT and Command Center

Reviewed 6 years ago
Pros

Ease of use is very good. Older officers don't have too much trouble learning how to use the program. Very straight forward. Good product testing before deployment. Gtechna has done their homework!

Cons

Not as user friendly interface and use of Command Center. When entering new bylaws or other information in the TEST platform, there is no way to transfer it fully into the PRODUCTION environment. We must open 2 Windows and copy the information making the task very time consuming. In OfficerMDT, it would be nice to have a search option by article of infraction in our past ticket database.

GB
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Gwendolyn B.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Parking Management Services

Reviewed 3 years ago

Great company, very responsive

Pros

The back office suite is pretty intuitive. I like there there is some flexibility for different business rules

Cons

There are some areas that need improvement or maybe clarification. System allows for a user to charge for a permit , even if there is no license plate attached.

gtechna FAQs

Q. What type of pricing plans does gtechna offer?

gtechna has the following pricing plans:
Starting from: $100.00
Pricing model: One Time License
Free Trial: Available


Q. Who are the typical users of gtechna?

gtechna has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does gtechna support?

gtechna supports the following languages:
English


Q. Does gtechna support mobile devices?

gtechna supports the following devices:
Android


Q. Does gtechna offer an API?

No, gtechna does not have an API available.


Q. What level of support does gtechna offer?

gtechna offers the following support options:
24/7 (Live rep)

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