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ITS Dispatch vs Truckbase Comparison (2026)

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ITS Dispatch

Truckbase

Overview

ITS Dispatch is a trucking and load management solution that can be utilized by both carriers and owner-operated trucking vehicles. The system comes with features such as invoice management, driver settlements, load confirmations, customer agreements, communication methods, and more. With integrations to quickbooks and other accounting tools, ITS dispatch can handle all aspects of the load lifecycle.

Hey carriers - Free up your dispatchers, eliminate check calls, and increase your margins with the easiest-to-use TMS on the market.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

490

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

299

159

117

Value for money

Ease of use

Features

Customer support

69%

would recommend this app

4.8

Value for money

Ease of use

Features

Customer support

95%

would recommend this app

Pros

“Large load board, solid broker tools, good lane coverage, and useful rate data that helps move freight faster.”

Josh D.

Leadership

“No app for drivers or text submission of paperwork. ”

Jason G.

President

“Integrated with Truckstop load board. ”

Jason G.

President

Pros

“Fuel Card Fee Quirks: While the automated fuel card integration is helpful for managing owner-operator settlements, it doesn’t always pass along or calculate fuel transaction fees smoothly, requiring us to double-check and manually adjust those deductions.”

Josh K.

Dispatcher

“Driver-Friendly Mobile Design: Drivers don't have to download a complex app; dispatchers can send load details via text link, and drivers can easily update statuses and upload clean document photos.”

Josh K.

Dispatcher

“Furthermore, the seamless integration with QuickBooks Online means that as soon as a driver scans a BOL upon delivery, we can push out an invoice almost instantly.”

Josh K.

Dispatcher

Cons

“Average customer service.”

Jason G.

President

“Learning process took longer than was expected”

VIKTORIIA P.

owner

Cons

“Duplication of New Customers since Dispatchers do not have access to QB”

Michelle A.

CFO

“I also don’t like how we don’t have the option to include or exclude information on settlements, customer load number doesn’t automatically generate on the invoice portion, the commodity portion doesn’t automatically generate on invoices and these are all things that I have to manually type in.”