App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Truckbase Logo

Write a review

Transportation dispatch and trucking software

(2)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Truckbase Pricing, Features, Reviews and Alternatives

Truckbase product overview

Price starts from

245

Per month

Other

What is Truckbase?

Truckbase is a cloud-based transportation TMS software designed to help small trucking companies manage dispatch scheduling, rate calculation, and invoicing. Key features include online trip sheets, weekly trip schedules, load importing, mileage calculation, invoicing, and document storage.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Documentation
Videos
Webinars
In Person

Truckbase pricing information

Value for money

4.8

/5

26

Starting from

245

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Truckbase features

Functionality

4.5

/5

26

Total features

58

5 categories

Most valued features by users

Third-Party Integrations
Dispatch Management
Reporting & Statistics
Delivery Tracking
Activity Dashboard
Order Management
Alerts/Notifications
Status Tracking

Truckbase users reviews

Overall Rating

4.7

/5

26

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.48/10
Rating distribution

5

4

3

2

1

21

4

0

1

0

Pros
Truckbase and their support team have been excellent to work with. Their quick response to feedback is impressive.
Overall, I love using Truckbase and working with their team. I feel like we are not just another sale, that we and our opinions matter to them.
We feel more organized, efficient, and in a better place as we continue to grow. While the product itself is great, it's the people behind it that ultimately impacted our decision to choose Truckbase.
Cons
My only complaint would be that some addresses are incorrect, or there's multiples of the same location (user error) and I'm not able to delete the ones that are wrong/we don't need.
The only current negative I have, and I know they are working on, is the access from a phone.
Now, we manually have to download/upload hundreds of invoices that stuck in Truckbase.
CB
AvatarImg

Coleman B.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Digital Transformation in Trucking

Reviewed 4 months ago

Overall, the team has been fantastic to work with. They are engaged, responsive, and helpful. They even flew out for an all-day training of my operations team to ensure a smooth transition to the system. We have had no issues with the system outside of a few bugs that were promptly fixed. I can't recommend them enough.

Pros

Truckbase has a phenomenal interface which makes training and change management a breeze. Having come from the tech industry where the majority of employees are technically savvy regardless of interface, I knew ease of use would be the biggest determining factor of a successful implementation. Luckily for us, Truckbase has more than delivered. On top of the product, the team is always willing to go above and beyond for their customers.

Cons

To get nitpicky, I do wish that I had a little bit more flexibility in the system from an admin perspective. It would be nice to have access to more granular settings or even grid-like bulk updating features. However, it is so easy to get lost in providing a million features, so I would pick Truckbase 10/10 times over a system like McLeod.

Vendor response

Coleman - thank you for the kind words! We're glad to partner with you and your team. - Bryan + the Truckbase team

ED
AvatarImg

Eddie D.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Truck base is what you need.

Reviewed 5 months ago

Our overall experience with truck base is positive and we enjoy growing with Truck Base for the foreseeable future.

Pros

Truck bases ease of use hits itbour of the park for us. We can at a glance tell prospective clients what our numbers are kust off the front screen! The ease of dispatching has improved our time on getting load entered and dispatched to the driver to almost instantly after a load is booked. Drivers love it too cause everything comes in a tect message and they can upload there paperwork right there. Gone are the days of cam scanner and transflow for paperwork tracking. Over all truck base has stream lined our operation tremendously and we look forward to a long relationship with [sensitive content hidden] and the team at Truck Base

Cons

Settlement could be enhanced but you guys know my input on that.

Vendor response

Eddie, thanks so much for the review! We really appreciate your feedback and are excited to keep growing with you. - Bryan + the Truckbase team

AvatarImg

Verified reviewer

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

I don’t like it

Reviewed 3 months ago

Now, we manually have to download/upload hundreds of invoices that stuck in Truckbase. Why? Because they were billed from Truckbase BEFORE we integrate with QuickBook online. No one told us about this scenario, of course…They sold us a flawless cooperation.

Pros

I am still looking for any feature that I would like about Truckbase.

Cons

No training videos available, you need to call/email and wait for response. Everything takes forever, and not too much organized. They offer 30 minute sessions, then they send you a recording of the session. That’s all you can use. Other companies offer: chat, customer service, on-site training, FAQs…just to name a few.

Vendor response

First, I'd like to apologize. I take responsibility for the smooth & successful onboarding of our partners. It's clear we missed the mark. We typically cover accounting setup on a live call because issues can lead to frustrating rework as you mention. It seems like we didn't fully cover that with your team. I’m sorry for that. Second, we'd like to make things right. Here are a few ideas – we'd love...

AM
AvatarImg

Andrew M.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Truckbase Review

Reviewed 10 months ago

Truckbase has provided an affordable solution to our transportation management needs. It does what it needs to in an easy to use package.

Pros

Truckbase is very user-friendly for dispatchers and drivers. When we see a feature that could use some improvement, the team at Truckbase is eager to get working on a fix. The seamless integration with Quickbooks Online is vital to our company.

Cons

The driver settlements feature can use a few tweeks, but the Truckbase team is actively working on them. Also, fuel uploads and BOL creation is missing, but they should have them working in the next few months.

Vendor response

Andrew, thanks for the review! We appreciate all of the feedback. The new fuel update was released a month ago, and BOL creation is coming very soon. We'll keep you posted. Thanks again! - Bryan + the Truckbase team

XX
AvatarImg

Xee X.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Herlache

Reviewed 10 months ago

I am very happy with the support that we have had over the past 6 months. We haven't fully transition yet as we are still working with the team to implement some of our requests.

Pros

Having the ability in the all loads tab to search by criteria is a nice feature.

Cons

Not having the ability to just have the driver pay auto calculate at all times once a driver is assigned is a downfall. Calendar view is a bit messy would be nice to just view the calendar with unassigned loads by the day and not the full week Gets too confusing

Vendor response

Xee, thank you for the review! As you know, we're actively working on an updated calendar view — we'll keep you posted. Thanks for the feedback. It's invaluable to us. - Bryan + the Truckbase team

Truckbase FAQs

Q. What type of pricing plans does Truckbase offer?

Truckbase has the following pricing plans:
Starting from: $245.00/month
Pricing model: Subscription


Q. Who are the typical users of Truckbase?

Truckbase has the following typical customers:
Small Business


Q. What languages does Truckbase support?

Truckbase supports the following languages:
English


Q. Does Truckbase offer an API?

No, Truckbase does not have an API available.


Q. What other apps does Truckbase integrate with?

Truckbase integrates with the following applications:
ISAAC, Verizon Connect, Azuga Fleet, QuickBooks Desktop, QuickBooks Online, EROAD, Samsara, Geotab, TruckX


Q. What level of support does Truckbase offer?

Truckbase offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, 24/7 (Live rep)

Common Truckbase comparisons

Truckbase logo
Elite EXTRA logo
TruckbasevsElite EXTRA
Truckbase logo
Driv.in logo
TruckbasevsDriv.in
Truckbase logo
TransPlus logo
TruckbasevsTransPlus

Related categories