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OnnaWay

Delivery management and order tracking for courier companies

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OnnaWay Pricing, Features, Reviews and Alternatives

OnnaWay product overview

What is OnnaWay?

OnnaWay is a cloud-based delivery management system, which assists courier companies of all sizes with order tracking and dispatch management. Key features include driver tracking, scheduling, route management, notifications, a self service client portal, and invoice processing.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Videos
Live Online
Documentation
Webinars

OnnaWay pricing information

Value for money

3.8

/5

47

Starting from

$

197

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

OnnaWay features

Functionality

4.0

/5

47
Total Features39 3 categories

Most valued features by users

Dispatch Management
API
Order Management
Scheduling
Activity Dashboard
Delivery Tracking
Billing & Invoicing
Routing

Functionality contenders

OnnaWay users reviews

Overall rating

4.8

/5

47

Positive reviews

94%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10
Rating distribution

5

4

3

2

1

42

2

3

0

0

Pros
Overall: Amazing software and a good team behind it. I would recommend Onnaway software not only because they have an excellent product but their customer support is what really won me over.

JL

Joney L.

I cant say enough good things about this company and their staff, I am very thankful to have found them. Pros: Easy to setup, simple to use, great support and continuously being improved.

MV

Michael V.

What I love most is that they listen to their users and very quickly add new features to help your business work effortlessly. Would be great if there was a way to add field charges too.

MC

Michael C.

Cons
There is no way to cancel the membership. I had to stop the payment.

IA

Itai A.

Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not.

AF

A F.

In no way can a customer place orders online. Also I see in no way that this is food delivery software.

AF

A F.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great for route planning

Reviewed a month ago

Overall I’m very satisfied with its flexible feature which make delivery system very ease of use

Pros

It’s one of the great route planning software which is user friendly and very comfortable for order delivery

Cons

This is # 1 courier system easy and affordable I don’t remember some kind of negatives love this software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great product

Reviewed 5 years ago

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.

Pros

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.

Cons

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

"Best Route" not working

Reviewed 2 years ago

EVERYTHING WORKING EXCEPT "BEST ROUTE"

Pros

The application is easy to use. Makes work easy.

Cons

"BEST ROUTE" NOT WORKING! "BEST ROUTE" NOT WORKING!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Just what we needed!

Reviewed 6 years ago

We have over 300 couriers working for us in the Los Angeles area. We have been in the business for 12 years now and we are always looking for ways to get better and increase efficiency. I have tried so many courier systems throughout the years and non of them were able to answer our needs as much as Onnaway. I am now able to monitor multiple couriers in various locations with so much ease and efficiency....

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ideal software for small restaurants that want to better manage their delivery system. Love it!

Reviewed 3 years ago

We love tracking our deliveries and the organization tools this software features. 5 stars!

Pros

When searching for a software my number one stipulation was that I wanted to see where our drivers were on their routes. When driver's know that we know there whereabouts they work more efficiently.

Cons

So far we have not yet run into any problems except at times the software can lag a bit. There have been a few times where my driver's dot on the map stays put for over a minute and I need to refresh.

OnnaWay FAQs and common questions

OnnaWay has the following pricing plans:
Starting from: $197.00/month
Pricing model: Subscription


OnnaWay has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


OnnaWay supports the following languages:
English


OnnaWay supports the following devices:
Android, iPhone, iPad


Yes, OnnaWay has an API available for use.


OnnaWay offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support

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