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TMS.AI vs ITS Dispatch Comparison (2026)

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ITS Dispatch logo

ITS Dispatch

Overview

The Anti-Templated TMS for trucking and logistics. Add custom fields in 1 minute, build automations in 3 minutes. Configure edge cases in days—not months on a vendor backlog. Trusted by 100K people daily, TMS.AI helps companies optimize operations and expand their network.

ITS Dispatch is a trucking and load management solution that can be utilized by both carriers and owner-operated trucking vehicles. The system comes with features such as invoice management, driver settlements, load confirmations, customer agreements, communication methods, and more. With integrations to quickbooks and other accounting tools, ITS dispatch can handle all aspects of the load lifecycle.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

2080

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

35

5

4

3

2

1

21

11

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.4

299

5

4

3

2

1

159

117

20

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
69%
would recommend this app

Pros

“Easy to see revenue and cost margins on each order and status of the orders as each status has a different color.”
KR

Kristi R.

Accountant

“Needed more customizations for everything to work as needed for accounting.”
KR

Kristi R.

Accountant

“training, free account until you start to build customers and revenue.”
JG

Jennifer G.

Owner

Pros

“Large load board, solid broker tools, good lane coverage, and useful rate data that helps move freight faster.”
JD

Josh D.

Leadership

“No app for drivers or text submission of paperwork. ”
JG

Jason G.

President

“Integrated with Truckstop load board. ”
JG

Jason G.

President

Cons

“I feel sometimes that it is a race to get new features out to customer and not enough review is done once released to improve existing features and overall user experience”
JB

Joshua B.

Vice President - Operations

Cons

“Average customer service.”
JG

Jason G.

President

“Learning process took longer than was expected”
VP

VIKTORIIA P.

owner

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features90
  • 3PL Management
  • AI Copilot
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Automated Scheduling
  • Billing & Invoicing
  • Bills of Lading
  • CRM
  • Carrier Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Cross Docking
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Delivery Tracking
  • Discount Management
  • Dispatch Management
  • Document Management
  • Driver Management
  • Driver Settlements
  • EDI
  • Electronic Signature
  • Employee Management
  • Fleet Management
  • For Freight Operations
  • Fuel Management
  • GPS
  • Generative AI
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Import/Export Management
  • Inspection Management
  • Invoice Management
  • LTL/Shared Truckload
  • Live Driver Tracking
  • Load Optimization
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Order Management
  • Order Tracking
  • Package Tracking
  • Performance Metrics
  • QuickBooks Integration
  • Quotes/Estimates
  • Rate Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Shipment Tracking
  • Shipping Management
  • Status Tracking
  • Strategic Planning
  • Task Scheduling
  • Third-Party Integrations
  • Transportation Management
  • Trip Logs
  • Truckload Management
  • VIN Lookup
  • Vehicle Management
  • Warehouse Management
  • Waybills
  • Work Order Management
  • Workflow Automation
  • Total features39
  • 3PL Management
  • AI Copilot
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Automated Scheduling
  • Billing & Invoicing
  • Bills of Lading
  • CRM
  • Carrier Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Cross Docking
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Delivery Tracking
  • Discount Management
  • Dispatch Management
  • Document Management
  • Driver Management
  • Driver Settlements
  • EDI
  • Electronic Signature
  • Employee Management
  • Fleet Management
  • For Freight Operations
  • Fuel Management
  • GPS
  • Generative AI
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Import/Export Management
  • Inspection Management
  • Invoice Management
  • LTL/Shared Truckload
  • Live Driver Tracking
  • Load Optimization
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Order Management
  • Order Tracking
  • Package Tracking
  • Performance Metrics
  • QuickBooks Integration
  • Quotes/Estimates
  • Rate Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Shipment Tracking
  • Shipping Management
  • Status Tracking
  • Strategic Planning
  • Task Scheduling
  • Third-Party Integrations
  • Transportation Management
  • Trip Logs
  • Truckload Management
  • VIN Lookup
  • Vehicle Management
  • Warehouse Management
  • Waybills
  • Work Order Management
  • Workflow Automation

Integrations

  • Total integrations18
  • Azuga Fleet
  • CartonCloud
  • Daily Connect
  • Descartes MacroPoint
  • EROAD
  • Geotab
  • Google Maps
  • ISAAC
  • Motion
  • Motive
  • Omnitracs One
  • PC*MILER
  • QuickBooks Online
  • QuickBooks Online Accountant
  • QuickBooks Online Advanced
  • Samsara
  • Verizon Connect
  • Xero
  • Total integrationsN/A
  • Azuga Fleet
  • CartonCloud
  • Daily Connect
  • Descartes MacroPoint
  • EROAD
  • Geotab
  • Google Maps
  • ISAAC
  • Motion
  • Motive
  • Omnitracs One
  • PC*MILER
  • QuickBooks Online
  • QuickBooks Online Accountant
  • QuickBooks Online Advanced
  • Samsara
  • Verizon Connect
  • Xero

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