Rose Rocket Pricing, Features, Reviews and Alternatives

* Easy to use * Very user friendly *Love the dashboard layout *love how mush information is right at your fingertips

I like everything about the software there is nothing I would change .

- very good software in a fast paced environment when looking to dispatch partner carriers in the least amount of time - excellent rate visibility to both customer and 3PL to help gauge where you need to be for competitiveness - chat feature allows one on one communication in real time applying google to help search and populate shipper and receiver details

- still needs work on city and lane recognition and correctly applying rates (eg Barrie should not take Toronto rates) - the ability or lack thereof to go back and correct "human error" - alot of jumping around from one screen to another - adding lanes to existing rates forces user to delete original and re-import new lanes (including old ones) and the having to remember which customers were linked to that account so you can re-link

Rose Rocket has many features that make working much easier especially with a business that has employees in various locations. It allows not only the employees of one business communicate (without bogging down emails) but also our customers. It keeps all relevant information in one place so you dont have to go hunting for it.

There can be alot of un necessary updates that dont seem to add any value (the look of something, where its located, etc).

Rose Rocket ability to live update and communicate between carrier, drivers and admin staff is a key function that keeps us current. This allows our company to have up to date and live information for our customers.

Integration between other system is still being developed and has been a slow progress but is headed in the right direction.

Rose Rocket offers a twenty first century software system at a more than fair price compared to its competitors. Whenever my staff has a question or concern, the customer service is immediate. I couldn't be happier with the quality and service Rose Rocket offers.

There could be a second training session a few months after the users and administrators have had a chance to test the product on a daily basis. I'm sure more questions arise and we are not privy to all the software has to offer. Similar to the iPhone...people are not aware of all the ways it can streamline certain processes.