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Rose Rocket

Improve communications with systems, customers, and teams

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Rose Rocket Pricing, Features, Reviews and Alternatives

Rose Rocket product overview

What is Rose Rocket?

Rose Rocket’s platform TMS helps companies improve communications with systems, customers, and the people who move freight.

Key benefits of using Rose Rocket

- Customer Portal that improves customer service
- Real-time order tracking
- Consolidated invoicing
- Mobile driver app
- 1-click integrations for common business software, like QBO
- Open API and self-service EDI
- Unlimited, automatic and free upgrades

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Webinars
In Person
Documentation
Live Online
Videos

Rose Rocket pricing information

Value for money

4.7

/5

18

Starting from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Rose Rocket features

Functionality

4.5

/5

18
Total Features81 6 categories

Most valued features by users

Dispatch Management
API
Alerts/Notifications
Order Management
Third Party Integrations
Scheduling
Shipping Management
Reporting & Statistics

Functionality contenders

Rose Rocket users reviews

Overall rating

4.7

/5

18

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.22/10
Rating distribution

5

4

3

2

1

12

6

0

0

0

Pros
The ease of using this software is a huge bonus. I found that right from the start, this software had a great flow to it.

sw

shawna w.

Customizing any searches etc that I need. I personally recommend Rose Rocket for the overall ability and functionality for the industry.

sw

shawna w.

Functionality day in and day out has been simple and easy to use, it has added efficiencity, productivity and the ability to take on new business with ease.

AR

Anonymous Reviewer

Cons
Lack of advanced features of a TMS, such as a searchable lane histories or a carrier rate database.

BJ

Brendan J.

The core functionalities of the TMS are built around an LTL provider (we are deal primarily in full-truckload), which make some of the information unintuitive and/or confusing to carriers.

BJ

Brendan J.

Still needs work on city and lane recognition and correctly applying rates (eg Barrie should not take Toronto rates). The ability or lack thereof to go back and correct "human error.

GM

Gary M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Darryl Major

Reviewed 2 years ago

we are saving a lot of time it is so fast and easy to use .

Pros

* Easy to use * Very user friendly *Love the dashboard layout *love how mush information is right at your fingertips

Cons

I like everything about the software there is nothing I would change .

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ROSE ROCKET REVIEW

Reviewed 2 years ago

Overall a very good experience. There is certainly a learning curve but once you have a firm grasp it is very user friendly. Huge time savings in a fast paced environment (ie dispatchng, invoicing, reporting).

Pros

- very good software in a fast paced environment when looking to dispatch partner carriers in the least amount of time - excellent rate visibility to both customer and 3PL to help gauge where you need to be for competitiveness - chat feature allows one on one communication in real time applying google to help search and populate shipper and receiver details

Cons

- still needs work on city and lane recognition and correctly applying rates (eg Barrie should not take Toronto rates) - the ability or lack thereof to go back and correct "human error" - alot of jumping around from one screen to another - adding lanes to existing rates forces user to delete original and re-import new lanes (including old ones) and the having to remember which customers were linked to that account so you can re-link

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Rose Rocket

Reviewed 2 months ago

It has been very good. The people are very helpful, quick to respond and always willing to listen to suggestions.

Pros

Rose Rocket has many features that make working much easier especially with a business that has employees in various locations. It allows not only the employees of one business communicate (without bogging down emails) but also our customers. It keeps all relevant information in one place so you dont have to go hunting for it.

Cons

There can be alot of un necessary updates that dont seem to add any value (the look of something, where its located, etc).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Rose Rocket Review

Reviewed 3 months ago

They go above and beyond to fix or help in anyway they can.

Pros

Rose Rocket ability to live update and communicate between carrier, drivers and admin staff is a key function that keeps us current. This allows our company to have up to date and live information for our customers.

Cons

Integration between other system is still being developed and has been a slow progress but is headed in the right direction.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An awesome TMS at a fair price!

Reviewed 3 months ago

The simplicity of using the product is amazing. Building loads, track/trace, and automatic invoicing make our lives a lot easier compared to our previous software. Please keep the personal touch as you grow larger.

Pros

Rose Rocket offers a twenty first century software system at a more than fair price compared to its competitors. Whenever my staff has a question or concern, the customer service is immediate. I couldn't be happier with the quality and service Rose Rocket offers.

Cons

There could be a second training session a few months after the users and administrators have had a chance to test the product on a daily basis. I'm sure more questions arise and we are not privy to all the software has to offer. Similar to the iPhone...people are not aware of all the ways it can streamline certain processes.

Rose Rocket FAQs and common questions

Rose Rocket has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Rose Rocket has the following typical customers:
Mid Size Business, Small Business


Rose Rocket supports the following languages:
English


Rose Rocket supports the following devices:
Android


Yes, Rose Rocket has an API available for use.


Rose Rocket integrates with the following applications:
Fleet Complete, KeepTruckin, QuickBooks Online Advanced, Descartes MacroPoint, QuickBooks Online, Google Maps, Samsara, Xero


Rose Rocket offers the following support options:
Phone Support, Chat, Email/Help Desk, FAQs/Forum, Knowledge Base

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