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RoutingBox Logo

Transportation dispatch software for NEMT businesses

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RoutingBox - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2025

RoutingBox overview

What is RoutingBox?

RoutingBox is a dispatch management software designed to help non-emergency medical transportation (NEMT) businesses streamline route optimization, scheduling, and billing operations. The application enables organizations to view and manage dispatching activities and track drivers’ locations in real-time.

RoutingBox allows hospitals and other healthcare facilities to manage transportation bookings for patients through an online portal. It lets administrators generate custom reports, conduct audits, view upcoming trips, and configure workflows via a unified platform. Passengers can utilize mobile applications to book trips, receive alerts, and interact with drivers using Android and iOS devices. It also helps employees automatically generate invoices and CMS-1500 forms and capture electronic signatures of drivers and riders for maintaining audit trails.

RoutingBox facilitates integration with various third-party systems, which enables professionals to synchronize trip data across multiple systems. Other features include an activity dashboard, data import and export, communication management, location tracking, SSL security, and more.

Starting price

50 /
per month

Alternatives

with better value for money

RoutingBox’s user interface

Ease of use rating:

RoutingBox reviews

Overall rating

4.2

/5

13

Positive reviews

77

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.78/10
Rating distribution

5

4

3

2

1

10

0

0

1

2

Pros
“We're very satisfied with the product as well as their service. They're very responsive and took very good care whenever we contacted them with any problems.”
SW

Sarah W.

Administrative Assistant

“Overall, we have been very happy with the product. It is user friendly and has made managing our NEMT very easy.”
JP

John P.

Director of Transportation

“Everytime I interact with the staff they are helpful and polite. I have an answer within the hour.”
Verified reviewer profile picture

Ryan T.

Operations Manager

Cons
“Software problems are such a headache and so frustrating. It's much less stressful working with people who would actually do their best to eliminate your problems for you.”
SW

Sarah W.

Administrative Assistant

“I really can not say anything bad.I had written a negative review awhile back and the company had listened and not only fixed the problem they stepped up the program.”
BT

Brian T.

Director

“Customer service, lack of tangible assistance in deployment of product that is customer centered rather than product/routingbox centered.”
LD

Leslie D.

CEO

Who uses RoutingBox?

Based on 13 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Transportation/Trucking/Railroad
Nonprofit Organization Management
Package/Freight Delivery

Use cases

- Not enough reviews
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-
-
-
-

RoutingBox's key features

Most critical features, based on insights from RoutingBox users:

Route optimization
Dispatch management
Route history
Emergency dispatch
Delivery tracking
Mileage tracking

All RoutingBox features

Features rating:

Accounting
Accounting integration
Activity dashboard
Activity tracking
Alerts/Escalation
API
Automated scheduling
Barcode/Ticket scanning
Billing & invoicing
Communication management
Customer database
Customer management
Data import/export
Electronic signature
Employee management
Fuel management
Geographic maps
Geolocation
GPS
Historical reporting
Invoice management
Location tracking
Maintenance scheduling
Mobile access
Mobile alerts
Monitoring
Order management
Order tracking
Performance metrics
QuickBooks integration
Quotes/Estimates
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time updates
Reporting & statistics
Route Management
Routing
Scheduling
Shipping management
Task scheduling
Third-Party integrations
Transportation management
Work order management

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RoutingBox pricing

Value for money rating:

Starting from

50

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about RoutingBox price and value

Value for money rating:

To see what individual users think of RoutingBox's price and value, check out the review snippets below.

“We're very satisfied with the product as well as their service. They're very responsive and took very good care whenever we contacted them with any problems.”
SW

Sarah W.

Administrative Assistant

“Overall, we have been very happy with the product. It is user friendly and has made managing our NEMT very easy.”
JP

John P.

Director of Transportation

RoutingBox support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Webinars
Documentation
In Person
Videos

RoutingBox FAQs

Q. What type of pricing plans does RoutingBox offer?

RoutingBox has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of RoutingBox?

RoutingBox has the following typical customers:
Non Profit, Small Business


Q. What languages does RoutingBox support?

RoutingBox supports the following languages:
English


Q. Does RoutingBox support mobile devices?

RoutingBox supports the following devices:
Android, iPad, iPhone


Q. Does RoutingBox offer an API?

Yes, RoutingBox has an API available for use.


Q. What level of support does RoutingBox offer?

RoutingBox offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

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