Cigo Pricing, Features, Reviews & Comparison of Alternatives

Cigo

Route management and delivery tracking

5.0/5 (2 reviews)

Cigo overview

What is Cigo?

Cigo is a cloud-based delivery tracking and route optimization solution, designed to help businesses in industries including moving, pharmacy, grocery, servicing, logistics, construction, and junk removal, manage and optimize their customer’s last-mile experience. The platform offers tools for managing operations and logistics, customer experience, drivers, and eCommerce operations.

Cigo aims to help businesses manage their last-mile deliveries by providing tools such as automatic routing, route optimization, a self service customer portal, delivery tracking, SMS and email notifications, and more. The built-in route builder allows users to plan delivery routes using real-time and historical data on metrics such as traffic, install times, number of stops, and more, and provides customers and drivers with real-time ETAs.

The customizable client portal allows clients to track their deliveries in real time, provide reviews about their experience, checkout online, and more. Operators and drivers can benefit from Cigo’s native mobile app for Android and iOS to navigate routes, view picklists, and log any incidents that occur during jobs.
cigotracker.com

Pricing

Starting from
$99/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, India and 4 other markets, Japan, Germany, Brazil, Mexico

Supported languages

English, French, Spanish

Cigo user reviews

Excellent
2

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
Sebastian Osorio Arancibia

Excellent Tool with an excellent customer service

Used daily for 2+ years
Reviewed 2020-05-27
Review Source: Capterra

It has been great overall, the platform is extremely simple to use and very fluid. Their customer service just made everything better

Pros
The customer service is incredible. You always have someone to assist you with any questions that you have. They regularly update the platform with new features.

Cons
I wish there was a knowledge base in the platform.

Response from Cigo


We want to thank you for your review and for using Cigo :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Tony Kanou

Automation at it's best

Used daily for 1-2 years
Reviewed 2020-05-21
Review Source: Capterra

Very good!

Pros
The simplicity of the integration and usability of the platform. It has a very intuitive user interface, they also provide exceptional customer service. They dedicate an account manager for you to answer any questions you may ask.

Cons
For our use case, none so far it has worked well and we did not have any hiccups.

Response from Cigo


We want to thank you for your review and for using Cigo :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Cigo pricing

Starting from
$99/month
Pricing options
Subscription
Free trial
View Pricing Plans

Contact Cigo for pricing details.

Cigo features

API
Delivery Tracking
Dispatch Management
Order Management
Order Tracking
Real Time Data
Real Time Monitoring
Reporting & Statistics
Route Management
Route Optimization
Third Party Integration

Activity Dashboard (68 other apps)
Automatic Notifications (50 other apps)
Billing & Invoicing (57 other apps)
GPS (44 other apps)
Location Tracking (47 other apps)
Real Time Updates (48 other apps)
Shipping Management (79 other apps)
Status Tracking (63 other apps)
Transportation Management (57 other apps)

Additional information for Cigo

Key features of Cigo

  • Customer Management
  • Customer Portal
  • Drag & Drop Scheduling
  • Driver ETA
  • Driver Management
  • For Courier Services
  • For Freight
  • GPS Tracking
  • Incident Reporting
  • Job Assignment Management
  • Live Driver Tracking
  • Load Management
  • Rating
  • Route History
  • Shipment Management
  • Signature Capture
  • Two-way Communication
  • Vehicle Tracking
  • Voice Command Directions
View All Features