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ShipBob vs Shippo Comparison (2026)

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ShipBob

Shippo

Overview

ShipBob brings next- & 2-day shipping and logistics to fast-growing ecommerce brands through software and distributed fulfillment centers. With 30+ locations across 3 continents, ShipBob's strategically located near your customers to provide cost-effective, fast shipping options.

Ship smarter with Shippo! Join 300k+ brands that trust Shippo for streamlined shipping and the best rates. Easily integrate with top carriers, automate label printing, and track packages effortlessly. Shippo is user-friendly, scalable, and free to get started—perfect for growing businesses.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.6

108

Value for money

Ease of use

Features

Customer support

59%

would recommend this app

4.8

827

717

Value for money

Ease of use

Features

Customer support

92%

would recommend this app

Pros

“ShipBob could be a strong fulfilment partner, but it needs better warehouse controls, faster escalation procedures, clearer communication, and greater accountability when service failures occur.”

Andrew B.

“Escalations can involve repeated scripted apologies but limited ownership, clear timelines, or proactive communication.”

Andrew B.

“We used ShipBob for a year for inventory management and 3PL services before relocating our company to Texas.”

Charlotte K.

President

Pros

“I frequently find myself wishing for richer features and more advanced controls without having to move to a more complicated platform.”

Jonathan S.

Founder

“I love shippo, because even when you save some a dollar for each shipping label, it adds up, and when you have hundreds of orders you can easily save hundreds of dollars.”

Heldor G.

Owner.

“It makes shipping domestic packages to our customers so much easier by eliminating double entry.”

Michelle U.

VP Operations

Cons

“Customer support often relies heavily on false service-level agreements (they start and stop the clock whenever suits them - delusion), even when the issue has been caused internally and is materially affecting sales and customers.”

Andrew B.

“We have experienced delayed receiving, inventory that could not be located, slow internal transfers, and a lack of urgency when ShipBob has made an error.”

Andrew B.

“We have experienced serious receiving delays, inventory issues, and poor communication during urgent situations. When errors occur, it can be difficult to find someone who will take direct ownership and drive the matter through to resolution.”

Andrew B.

Cons

“Another annoying issue is needing to pay for every single shipment with a different credit card transaction when using Shippo's accounts.”

Michelle U.

VP Operations

“Shippo's simplicity can also be its biggest weakness.”

Jonathan S.

Founder

“I didn't like the platform's shipping label customization which offers basic customization options, I would like more flexibility to design my own labels, including the ability to add my logo or specific branding.”

Liliana S.

GED