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ShipStation vs Shippo Comparison

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Good recommendations?

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Overview

Category Leaders

ShipStation helps eCommerce sellers easily aggregate orders from multiple sales channels (like eBay, Amazon, Magento, and...

Category Leaders

Shippo is the leading multi-carrier eCommerce shipping platform that enables users to compare rates from 85+ global carriers...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

9.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

898

5

4

3

2

1

672

166

23

16

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.8

813

5

4

3

2

1

716

76

13

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Great integration with the main shipping service to speed up activities of ship management. It provides an easy access to key information needed to choose the best option.
ShipStation is a great solution and is something I would recommend to anyone running an e-commerce store requiring orders to be shipped out.
I am not tech savvy and I have watched the videos & was able to set it up. I mail out wreaths and when I saved almost $20 on my first shipment 📦 and was so excited.

Pros

I like how user friendly it is. I love that I can pick from several different carriers. I also enjoy if my weight or height is slightly off my package still ships and my account is adjusted.
When I needed technical help, someone was always available to help resolve any issues I had. I highly recommend Shippo.
Shippo has really nice people to talk with over the phone to help with any questions. I am very happy with the product and how easily it works.

Cons

Unethical billing (we were double billed and they will not refund the full amount). Will only partially refund payments that were their error.
Have lost customers time and money and the most frustrating part there is no one you can communicate with. They advertise how great this product is. maybe for others but not for me.
I removed some starts because Shipstation does not work well for users with a large number of product variations. This is because the Product page displays a MINIMUM of 100 products per page.

Cons

There is no documentation that explains this so there was time lost trying to make it work the way I thought it should work.
The only time I had an issue with the software, was when an International Buyer neglected to add a phone number in their account. This made it difficult to add the number after the fact, on Shippo.
I think the only thing that is challenging is if you cancel a shipping label. It was hard to figure out where the refund was pending.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features72
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Alerts/Notifications
  • Audit Management
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Batch Printing
  • Carrier Management
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Delivery Management
  • Delivery Tracking
  • Dispatch Management
  • Distribution Management
  • Email Templates
  • For eCommerce
  • Forecasting
  • Ground Shipping
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Label Printing
  • Label Templates
  • Labeling
  • Manufacturing Inventory Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Management
  • Multi-Location
  • Multiple File Format Support
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Product Data Management
  • Product Identification
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Comparisons
  • Real-Time Data
  • Real-Time Updates
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Routing
  • Sales Forecasting
  • Scheduling
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Third-Party Integrations
  • Transportation Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Integration
  • Workflow Management
  • eCommerce Management
  • Total features34
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Alerts/Notifications
  • Audit Management
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Batch Printing
  • Carrier Management
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Delivery Management
  • Delivery Tracking
  • Dispatch Management
  • Distribution Management
  • Email Templates
  • For eCommerce
  • Forecasting
  • Ground Shipping
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Label Printing
  • Label Templates
  • Labeling
  • Manufacturing Inventory Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Management
  • Multi-Location
  • Multiple File Format Support
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Product Data Management
  • Product Identification
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Comparisons
  • Real-Time Data
  • Real-Time Updates
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Routing
  • Sales Forecasting
  • Scheduling
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Third-Party Integrations
  • Transportation Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Integration
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations248
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations75
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

JF
AvatarImg

Jessi F.

Food Production, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

ShipStation logo

ShipStation

Shippo is better for our needs

Reviewed 3 years ago
Pros

It integrates well with other tools and simplifies shipping.

Cons

The pricing isn't as competitive as Shopify or Shippo.

RW
AvatarImg

Ron W.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShipStation logo

ShipStation

Best shipping software out there

Reviewed 6 years ago
Pros

Simplifies everything shipping related. While I wish it had a couple of features it doesn't, it is still head and shoulders above anything else I have used (odoro, shippo, ship easy).

Cons

I wish you could edit orders - when a customer cancels an item in shopify, you can't remove it from the order in shipstation, you just have to add a note and hope the packer sees it.

AvatarImg
AvatarImg

Hamza A.

Arts and Crafts, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

ShipStation logo

ShipStation

Great service

Reviewed 7 years ago

I like ShipStation a lot! It's easy to use and linked to my shopping store so it sends confirmation emails fast and smoothly to my customers. Only complaint is there isn't an option to pay as you ship; maybe a small fee on each package for those who don't ship much like Shippo offers would be ideal with ShipStation. Something to think about I guess.

Pros

Good customer service, so seamless and easy to use and monitor

Cons

Pricing can be fixed better. It's aimed at higher rate shipping folks, not occasional shippers.

wh
AvatarImg

wendy h.

Cosmetics, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shippo logo

Shippo

Very pleased

Reviewed 3 years ago

Overall, it’s been fantastic. Cheaper than ShipStation - for the same product.

Pros

Integration was seamless, prices are better than other shippers I’ve used

Cons

I wish I could edit scheduling pick-ups, and would prefer more options in the analytics.