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ShipBob vs Sortly Comparison (2026)

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ShipBob

Sortly

Overview

ShipBob brings next- & 2-day shipping and logistics to fast-growing ecommerce brands through software and distributed fulfillment centers. With 30+ locations across 3 continents, ShipBob's strategically located near your customers to provide cost-effective, fast shipping options.

Sortly is the simplest (mobile friendly) Inventory control system. Trusted by 1000's of businesses. Try it for free today.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.6

107

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

4.5

957

615

268

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

Pros

“ShipBob could be a strong fulfilment partner, but it needs better warehouse controls, faster escalation procedures, clearer communication, and greater accountability when service failures occur.”

Andrew B.

“Escalations can involve repeated scripted apologies but limited ownership, clear timelines, or proactive communication.”

Andrew B.

“The platform has the potential to be a strong solution for growing international businesses.”

Andrew B.

Pros

“The mobile app is particularly useful, allowing inventory to be managed on the go with features like barcode and QR code scanning.”

Sal J.

ICT Security Manger

“I also appreciate how visual the system is, with photo-based tracking and customizable fields that make organizing items straightforward.”

Sal J.

ICT Security Manger

“I like i can add a photos, prices, minimum i want in stock, and update quantity easily. And when i finish inventory i can email myself a list and see what i need to order.”

Dasha V.

OPERATIONS MANAGER

Cons

“Customer support often relies heavily on false service-level agreements (they start and stop the clock whenever suits them - delusion), even when the issue has been caused internally and is materially affecting sales and customers.”

Andrew B.

“We have experienced delayed receiving, inventory that could not be located, slow internal transfers, and a lack of urgency when ShipBob has made an error.”

Andrew B.

“We have experienced serious receiving delays, inventory issues, and poor communication during urgent situations. When errors occur, it can be difficult to find someone who will take direct ownership and drive the matter through to resolution.”

Andrew B.

Cons

“In terms of value for money, pricing can increase quickly as inventory grows, making it less suitable for scaling small businesses.”

Sal J.

ICT Security Manger

“The one thing that I have analyzed is when I attempt to send large batches of data it will hold up longer than expected when I am updating our records to be audited annually.”

Sleiman F.

Inventory Manager

“Cannot add store item numbers to create po, cannot easily use for multiple properties, requires adding many many folders”

Jennifer G.

Purchasing Agent