Meta for Business vs Viber

Slack

WhatsApp

Telegram

Instagram

Hootsuite

Twitter/X

Compare Meta for Business and Viber based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

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NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

Facebook for Business provides personalized marketing plans, industry insights, step-by-step guidance, and more.

Activity/News Feed

Automated Publishing

Campaign Analytics

Campaign Management

Chat/Messaging

Content Library

Content Management

Document Management

Group Management

Image Library

Live Chat

Media Library

Monitoring

Multi-Account Management

Multi-Campaign

Post Scheduling

Real-Time Chat

Reporting/Analytics

Social Media Monitoring

Social Promotion

Tagging

User Profiles

Reviews for Meta for Business come from a wide variety of industries, including marketing and advertising (8% of reviewers), computer software (5%), and retail (5%). The most frequent use case for Meta for Business cited by reviewers is social media marketing (82% of reviewers).

Users and use cases

Reviewers appreciate the free and paid options, flexible budgets, and transparent pricing, and they find campaigns cost-effective. However, some users report high costs, limited organic reach, unclear ROI, and confusing or inconsistent pricing.

Value for money

The Meta for Business integrations most frequently cited by reviewers are: Instagram (a social networking product rated 4.5 out of 5 for its integration with Meta for Business), WhatsApp (a live chat product, 4.5), and WordPress (a website builder product, 4.5).

Integrations

Meta for Business is a social media marketing program with key features that include social promotion, activity/news feed, real-time chat, post scheduling, multi-account management, automated publishing, and more.

Meta for Business

Android

Web-based

Basic

Real Estate Agent

There are so many options available for advertising, Marketing, setting up a CRM, running ads, automations and various of tools

Senior Manager, Paid social and SEM

However, the lack of an editor tool like Google Editor and the problems with multiple changes require a lot of manual processing, so my general opinions are between positive and negative.

Naturopathic doctor

The cost feels expensive for the amount of features actually utilized with Meta for Business. If it wasn't for the blue checkmark, I would not pay for it

My favorite feature is that I can change the copy of the caption for the same graphic being posted based on the platform it is posting too!

Communications Director

It has improved in recent years to allow for everything to be done in one app (commenting, sharing, messaging etc.) rather than jumping back and forth between FB & IG

NUTRITIONIST

Generally, i have loved the convenience that Meta for business has offered in content scheduling, ad management and analytics across different platforms which has been beneficial in streamlining my social media efforts.

Author

I requested an ad for 7 days to spend max $2 a day; ad canceled after 5 days.  

Digital marketer

I enjoy using the app for my business, it gives better value for money per lead and it has a very large communities of audience across many niche.

Ghostwriter

All the meta platforms are synced, so it's so convenient to be able to run ads seamlessly and monitor them (as well as comments) all from one place.

Growth Marketing Manager

When ads get rejected the support team is often times from different countries creating a huge language barrier

Office Administrator

We love that you are able to schedule posts on a calendar to ensure that we can pre-plan upcoming posts.

I experienced bugs many times, had to reset ad manager and had to reach out to meta support many times.

Director of Operations

You bounce from an automated message to a real person constantly redirecting you to another team which will then redirect you back to the first team.

Also, as an agency employee, I had to face many account restrictions and had difficulty managing clients' campaigns.

Principal

The ability to review multiple metrics on content to narrow down what performs best for my audience.  

Managing several campaigns and different brands can be very complicated if you don't really master the concepts and structure of the interface.

Meta also prioritizes pushing content that is scheduled through their proprietary platforms (so this is also good for your content).

Media buying beginner

At first as a Beginner its hard to start With Meta ads but thank to metas Algorithm its a Child Play to set up Ads for you Brand or service

Sales Representative

I used it multiple times a week to set up advertising and post on multiple platforms to reach clients.

I also like the Inbox feature that lets me see and respond to all the interactions I have gotten.

Manager

My favorite thing about meta for business is the lack of trying to sell something to me just giving me time to understand how to work meta for business.

SEO Expert

I can make everything i need to promote my business and have good Control about my business in social media.

Fashion designer

The most reliable social marketing platform so far I am to post my goods and people patronize at the comfort of their homes.for me

Another drawback is the frequent updates, which sometimes disrupt workflows or require re-learning certain features.

Business Administration Support

I have had a good experience with Meta and it has improved our work on Social media by giving us tips and tricks on how to best utilize the system.

Marketing Manager

I work in Meta for business everyday running ads and monitoring comments.

Advertising Manager

Running ads via multiple placements using one platform to control ad delivery.

The leading social platform provides a lot of opportunities for brand awaress

Private Practice Administrator

It does what it needs, but too buggy and inconsistent to use on its own with out third-party apps., and feels like wasted potential.

Portrait Photographer

It helps improve reach for your business and helps attract new customers and clients.

Saving time by option to deal with many FB pages/ also instagram from one spot

I liked the centralized management of different platforms on one dashboard which makes communication easier.

Senior Sales and Business Development Specialist

Experience is great and shocking how you can see Instagram, WhatsApp, Messages and more in a single platform.

Head of Marketing

Sometimes is glitch and lord help you if something goes wrong and you need support - practically impossible to get in touch and get actual help.

Limited support channels: Desire for more support options (e.g., phone).

Project Manager

Account associations, permissions, and of course account suspensions without any cause are the major issues we've faced)

Senior Manager

It's a great app to manage posts & marketing.

CCO, Sales Director

It is a good option in terms of advertising, running ads, marketing etc.

Digital Communications

Inability to use full range of story stickers when scheduling.

editor

I love this application very much because it facilitates my work and manages the processes of communication with customers in a great way, as well as it offers many important tools

Business Owner

The hackers win because they sell their fraudulent wares using the hacked accounts of small business victims. And Meta wins because they get tons more advertising sales to report.

It can also integrate into websites for a chatbot, which is handy.

Great for scheduling posts but I am sure there is a lot more I can do with Meta for Business.

Marketing Specialist

With separate business accounts, users, and permissions, it allows easy ad campaign publishing on both platforms.

Creator

The payouts are quite small at the moment

Owner

Yeah cause they’re 25 or 15 and so if we do five a day in about a week, we’ll start getting five a day paid.

Paid Media Senior

Other tools are more intuitive but sometimes using the platform over a third party can be good.

Advertising

Social Media Management

Reviewers indicate that Post Scheduling in Meta for Business saves them significant time by allowing advance planning and automated posting across Facebook and Instagram. Users report this aspect helps maintain consistent engagement, target optimal posting times, and manage content for multiple accounts or clients. They find the interface intuitive and valuable for organizing campaigns. Some users mention limitations on how far in advance posts can be scheduled or minor glitches, but overall, they appreciate how Meta for Business post scheduling streamlines their workflow. Of the 148 Meta for Business users who gave detailed accounts of their use of Post Scheduling, 86% rated this feature as important or highly important.

Fake Accounts

Pricing

Customer Support

Bugs and Issues

Marketing

Notifications

Audience Targeting

Ongoing privacy concerns

It consumes so much data, and sometimes have problems with the privacy that your account might get hacked, or stranger might be able to get personal information about you.

78% of reviewers feel negative about Facebook’s privacy and security. Users express worry about data breaches, misuse of personal information, and unclear privacy settings. Many mention concerns over targeted advertising, third-party data sharing, and the difficulty of managing privacy controls. Reviewers highlight past scandals and a general lack of trust in how their information is handled. Some feel that security tools are hard to access or ineffective, and they are uneasy about the potential for hacking or unauthorized access to their accounts.

Frequent technical problems

Dog groomer/seamstress

I don't like that the software is still under development so it causes a lot of glitches and it doesn't give you notifications as soon as it should.

78% of reviewers feel negative about Facebook’s bugs and technical issues. Users frequently mention glitches, crashes, and lag that disrupt their experience. Many are frustrated by unreliable notifications, disappearing comments, and problems with app stability. Reviewers also note difficulties with support, slow response times, and challenges in resolving errors. Some users highlight that updates or changes can introduce new problems, making the platform feel inconsistent and sometimes unreliable for both personal and business use.

Weak account protection measures

Business Sale Executive

Facebook has limited cons, I found some cons from where I am using its not a pretty much secure for users because it usually hacked easily by hackers.

74% of reviewers feel negative about Facebook’s security and access control. Users cite frequent hacking incidents, complicated account management, and insufficient verification processes. Many are frustrated by the lack of effective tools to prevent unauthorized access, especially for business pages. Reviewers mention that recovering stolen accounts is difficult, and security settings can be confusing or inadequate. Some express concern about the platform’s ability to protect sensitive information and prevent misuse by malicious actors or scammers.

Inconsistent content oversight

Media and Communications

With time its beauty is stained by the flooding hate content, annoying political posts and plethora of fake news which is some thing that Facebook needs to tackle very seriously.

Freelancer

I feel as though Facebook could be more in control and stop all the violence that individuals post and every one of the harassing individuals or permitting others to simply get on there and put others' business out in the open.

93% of reviewers feel negative about Facebook’s content moderation. Users report frustration with the spread of fake news, hate speech, and inappropriate material, noting that harmful content often remains unchecked. Many feel moderation policies are inconsistently applied, with some legitimate posts being unfairly blocked while offensive or misleading content persists. Reviewers express concern about bullying, harassment, and the platform’s reliance on automated systems, which they say leads to errors and a lack of effective recourse for users affected by moderation decisions.

Prevalence of fake profiles

Facebook is a lying manipulative hypocritical untrustworthy corporate entity that abuses and seeks to harm it's actual users while permitting blatantly fake accounts to post malicious and explicit content with no repercussions.

They are allowing people to make multiple accounts which makes people do fraudulent transactions.

77% of reviewers feel negative about the issue of fake accounts on Facebook. Users report that the ease of creating profiles leads to widespread scams, spam, and fraudulent activity. Many are concerned about identity theft, harassment, and the impact of bots on interactions and advertising metrics. Reviewers say that reporting fake accounts is often ineffective, with slow or inadequate responses from support. The presence of multiple or duplicate accounts also creates confusion and undermines trust in the platform’s user base.

Maintaining personal connections

Senior service specialist 

I loved Facebook for the ability to network, stay in touch with friends and family and network overseas.

97% of reviewers feel positive about Facebook’s ability to help them stay in touch. Users say the platform makes it easy to reconnect with old friends, maintain relationships with distant family, and keep up with life events. Reviewers appreciate being able to communicate instantly regardless of location, and value features that facilitate networking for both personal and professional purposes. Many find it especially useful for keeping in contact during busy times or when living far from loved ones, noting that it provides a central hub for updates and ongoing conversations.

Facilitating interest-based communities

It really helps pause and takes a look back at previous life events and how we have grown over years. When you are able to discover or create Facebook groups for your interests it really helps makes friends with like-minded people, especially in these times of social isolation.

Bartender

The pros of using Facebook for work is that it allows you to have groups and group messaging for particular areas of work.

93% of reviewers feel positive about Facebook’s groups feature. Reviewers appreciate the ability to join and create groups centered around shared interests, professional topics, or local communities. They say groups make it easy to organize events, collaborate on projects, and share resources. Many users find groups useful for learning, networking, and discussing niche subjects. They also value the privacy options for group discussions and the way groups help them connect with others who have similar hobbies, goals, or professional backgrounds.

Supporting business expansion

Administrator

Facebook Business is an effective platform for business, it offers many features that will make your business grow in a big and fast way, with the marketing that it offers you through advertising and its advertising costs make this application a good way to expand your empire.

93% of reviewers feel positive about Facebook’s impact on business growth. Users report that the platform offers effective tools for promoting businesses, reaching new clients, and building brand presence. They highlight features like targeted advertising, business pages, and marketplaces as valuable for increasing visibility and sales. Many small business owners and entrepreneurs mention that Facebook provides affordable marketing options and helps them engage with customers globally. Reviewers also appreciate the ability to network, generate leads, and manage customer relationships through the platform.

Small Business

Large Enterprises

Mid-size Business

Freelancers

Text Request

Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

Batch Communications

Communication Management

Customer History

Feedback Management

Interaction Tracking

Interactive Content

Multi-Channel Communication

On-Demand Communications

Personalization

Video Support

Reviews for Viber come from a wide variety of industries, including Information Technology and Services (8% of reviewers), Computer Software (7%), and Education Management (5%). The most frequent use case for Viber cited by reviewers is community (72% of reviewers).

Most reviewers indicate that Viber’s free access across platforms offers excellent value, and they appreciate the absence of hidden charges. Some users say advanced features require payment, and a few report unclear transitions to paid options.

The Viber integrations most frequently cited by reviewers are: WhatsApp (a live chat product rated 4.5 out of 5 for its integration with Viber) and Telegram (a team communication product, 4.7).

Viber is a customer communications management solution with key features that include chat/messaging, communication management, on-demand communications, video support, group management, discussions/forums, and more.

Meta for Business vs Viber Comparison (2026)

Meta for Business

Viber

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives