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Formstack Forms vs Gravity Forms Comparison

Overview

Formstack Forms simplifies the data collection process and allows you to create beautiful online forms in seconds. Create...

Build and publish your WordPress forms in just minutes.Just quick and easy form-building. Select your fields, configure your...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$59/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(90)

5

4

3

2

1

44

32

8

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.6

(18)

5

4

3

2

1

11

6

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.
It is nice to be able to have a centralized form, and to have all the finished applications deposited in the same spot. It is also nice because it allows for both open and close ended questions.
I love how easy to use and collect safe formstack is. It was easy to navigate and use from the get go.

Pros

When showing them how easy it is to create a form and gather information I always get the "oohs and aahs. It's just super easy to use.
This tool is best to integrate forms in your website , like this we have remove paper works.
I have been using Gravity forms for quite a few years and enjoy the ease of use the amount of functionality you can get from it.

Cons

Sometimes when I duplicated forms, I noticed that the logic would get lost. This was frustrating as I would have to go through the form again to add the missing parts of the logic back.
This has been my single worst customer service/support experience ever.
When all the text is stuck the same size, the question and list of checkbox answers, it is kind of overwhelming, and customers in a hurry get lost and have to go back and re-read.

Cons

Little things keep breaking which is a pain. Also not being able to style the form easily is really annoying.
Quick fix or implementation. I find that once I have injected Gravity Forms into my design I'll get transparent field backgrounds that I will need to fix in the CSS.
Lots of features, but too difficult to develop new features and too expensive.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features41
  • 360 Degree Feedback
  • A/B Testing
  • ACH Payment Processing
  • API
  • Access Control
  • Accounting Integration
  • Anti Spam
  • Applicant Tracking
  • Approval Process Control
  • Automatic Notifications
  • CRM Integration
  • Calendar Sync with Google
  • Click Tracking
  • Collaboration Tools
  • Conditional Logic
  • Custom Fields
  • Custom Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Digital Signature
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Electronic Submission
  • Email Integration
  • Email Notifications
  • File Management
  • Forms Management
  • HIPAA Compliance
  • Help Desk Integration
  • Multiple User Accounts
  • Offline Access
  • Order Confirmation
  • Permission Management
  • Process Control
  • Reminders
  • SSL Security
  • Third Party Integration
  • Web Forms
  • Website Integration
  • Total features11
  • 360 Degree Feedback
  • A/B Testing
  • ACH Payment Processing
  • API
  • Access Control
  • Accounting Integration
  • Anti Spam
  • Applicant Tracking
  • Approval Process Control
  • Automatic Notifications
  • CRM Integration
  • Calendar Sync with Google
  • Click Tracking
  • Collaboration Tools
  • Conditional Logic
  • Custom Fields
  • Custom Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Digital Signature
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Electronic Submission
  • Email Integration
  • Email Notifications
  • File Management
  • Forms Management
  • HIPAA Compliance
  • Help Desk Integration
  • Multiple User Accounts
  • Offline Access
  • Order Confirmation
  • Permission Management
  • Process Control
  • Reminders
  • SSL Security
  • Third Party Integration
  • Web Forms
  • Website Integration

Integrations

  • Total integrations107
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations98
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Formstack Forms

Formstack is not worth it

Reviewed a year ago

Formstack is not a great option. I would encourage everyone to look elsewhere - Gravity Forms is a great alternative.

Pros

Formstack integrates with Salesforce which is why we originally chose this form builder.

Cons

Formstack is overpriced, pretty limited. Nothing you can't do with Gravity forms or another cheaper alternative. Customer service is not that helpful. Formstack recently bought Webmerge which was a great software. Since then, Webmerge has gone down hill as well.

Formstack Forms vs. Gravity Forms

See how Formstack Forms and Gravity Forms stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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