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iDentalSoft
5
48
4
5
3
5
2
1
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-One Cloud Dental Practice Management Software
Table of Contents
Is this product right for your business?
Find out with a
iDentalSoft - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
iDentalSoft overview
What is iDentalSoft?
iDentalSoft is an all-in-one, cloud-based dental practice management solution designed for practices of all sizes and specialties. Trusted by over 2,300 dentists and backed by more than 15 years of industry expertise, it offers flexible pricing and unmatched customer service, including unlimited, 1-on-1 training and 24/7 support.
Built to unify clinical, administrative, and patient engagement workflows, iDentalSoft delivers smart scheduling to reduce no-shows, secure patient records, and intuitive charting with 3D odontogram visualization. The integrated patient portal supports online bill pay, digital forms, and boosts positive reviews. Built-in VPS calling that enables practices to connect with patients directly from the software.
Clinicians benefit from native DICOM imaging and TWAIN compatibility for broad device support, AI-assisted diagnostics for faster case analysis, and mobile access to manage care from anywhere. Financial management is optimized with integrated eClaims processing, billing features, and KPI analytics for real-time insights into practice performance.
Security is built into every layer, with HIPAA-compliant hosting, adherence to ADA standards, two-factor authentication, and automated daily backups to protect patient information. Industry-standard HL7 integration ensures seamless data exchange with other EHRs and health systems.
Starting price
per month
Pros & Cons
Customer Support
User Interface
Customization
Dental Management
X-Ray Integration
iDentalSoft’s user interface
iDentalSoft pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.5
Customer support
4.8
Reviews sentiment
What do users say about iDentalSoft?
My hardest thing to get used to with this program is that I could not press back to go to the previous screen.
Select to learn more
Who uses iDentalSoft?
Based on 61 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
iDentalSoft's key features
Most critical features, based on insights from iDentalSoft users:
All iDentalSoft features
Features rating:
iDentalSoft alternatives
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iDentalSoft pricing
Value for money rating:
Starting from
295
Per month
User opinions about iDentalSoft price and value
Value for money rating:
To see what individual users think of iDentalSoft's price and value, check out the review snippets below.
John D.
Admin
Courtney P.
Practice Operations Manager
iDentalSoft customer support
What do users say about iDentalSoft customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of iDentalSoft customer support.
Widely noted by reviewers, iDentalSoft's customer support is highly responsive and often provides almost instant assistance.
A number of users highlight the support team's professionalism, patience, and ability to clearly explain solutions to complex issues.
Multiple users appreciate that support is always available, helpful with onboarding, and offers thorough follow-up until problems are resolved.
Support options
Training options
To see what individual users say about iDentalSoft's customer support, check out the review snippets below.
“support- is awesome- always friendly service and courteous, respectful- if they cant solve at that time- makes an effort to make it work the following day-great follow-up”
josephine d.
OFICE MANAGER
“iDentalSoft does not have a robust offering for developing lists. If we need a list that is not available, iDentalSoft support develops the list for us from the backend, and they are very responsive.”
Matthew B.
Dental Director
“My hardest thing to get used to with this program is that I could not press back to go to the previous screen.”
Antonette B.
Dental
