Indy vs Refrens

PayPal

QuickBooks Online

Abby

PayPal provides an end-to-end suite of tools that can integrate with a business's existing systems and service providers. Its network of shoppers and businesses provides AI-driven data insights to help businesses reach new customers and drive results.

QuickBooks Online is an all-in-one online business software designed to help manage business finances. The platform is built to scale businesses, unlocking insights and providing the functionality of a larger team, all on one integrated platform.

Abby helps businesses ensure that customer documents are legal and comply with the rules. Customers can pay online and receive reminders for late payments.


Indy is an all-in-one admin solution that enables a seamless workflow from your first proposal to a client to the final invoice payment and everything in between. Indy is designed for freelancers, entrepreneurs, and business owners who want to level up their productivity and grow their businesses.

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Automatic Formatting

Billable & Non-Billable Hours

Billing & Invoicing

Calendar Management

Client Portal

Completion Tracking

Contact Database

Contact Management

Contract Drafting

Credit Card Processing

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Invoices

Customizable Reports

Customizable Templates

Data Capture and Transfer

Deadline Management

Digital Signature

Document Automation

Document Management

Document Review

Document Storage

Drag & Drop

Electronic Signature

Email Management

Forms Creation & Design

Forms Management

Full Text Search

Hourly Billing

Invoice Creation

Invoice History

Invoice Processing

Mobile Payments

Multi-Currency

Multiple Billing Rates

Offline Time Tracking

Online Invoicing

Online Time Tracking

Payment Processing

Pre-built Templates

Prioritization

Project Billing

Project Planning

Project Time Tracking

Project Tracking

Proposal Generation

Quotes/Estimates

Real-Time Data

Real-Time Notifications

Real-Time Updates

Recurring/Subscription Billing

Reminders

Reporting/Analytics

Search/Filter

Surveys & Feedback

Task Board View

Task Editing

Task Management

Task Progress Tracking

Task Scheduling

Task Tagging

Tax Calculation

Template Management

Templates

Third-Party Integrations

Timesheet Management

Time Tracking

To-Do List

Version Control

Web Forms

Workflow Automation

Workflow Management

Most reviewers indicate that Indy delivers strong value for money, citing affordable pricing and useful features in both free and paid plans. Some reviewers feel a few features are missing, but the price remains worthwhile.

Value for money

By industry, Indy reviewers are most commonly professionals in marketing and advertising (25%). The most frequent use case for Indy cited by reviewers is billing and invoicing (77% of reviewers).

Proprietary

Indy

Web-based

HoneyBook

Free

Pro Bundle - Monthly

Pro Bundle - Yearly

I use it for my day to day onboarding and offboarding

Designer & Virtual Assistant

I would like to be able to export timesheets, the ability to see reports for projects and clients, an automatic calculation of hours on a daily weekly and monthly basis, as well as calculating a total amount for the invoice instead of being individual line items.

Marketing Specialist 

Instead of having to purchase or pay subscriptions for multiple software solutions, I can just use Indy and have access to a CRM, invoicing and payment platform, time tracking tool, contract manager/creator, and more.

Some features of Indy are paywalled behind a higher tier. While this is not a dealbreaker when using the software, some more advanced features such as time tracking and time tracking invoice integration are not available to entry-level users.

Content Creator

I really love the contract templates- they do a great job of covering my basic bases, as well as ensuring that my work is still available to me to use in a portfolio capacity after delivery.

Owner teacher

It was super helpful to navigate with. & easy to use.

Video Editor

Indy has really helped me learn more about contracts, invoicing, and organization when it comes to managing between my clients and projects.

What i dislike about this platform is that the app for the phone is not as intuitive and does not have the same capabilities as you do on desktop.

It really is a one stop shop where I can invoice them, send proposals and include them on any project documents

I also love being able to keep track of all of my clients in one place, it's so much more efficient than the spreadsheet system I was using before!

Project Coordinator

The only thing I didn't like is that once you start editing the contract on your own, you are not able to go back to the other mode.

Virtual Assistant

The most impactful feature from Indy is the time tracking and invoicing.

Owner

It is a lot of scrolling can lead to mistakes with input which then gives false reporting on time.  

Digital Strategist and Designer

Also, it has the robust features that I love the most and looked for a CRM - creating proposals and contracts, adding contact, creating projects, time tracking, task tracking and file management.

Digital Designer 

I love the variety of features that allows me to accomplish all my customer tasks from invoicing to contract management in one platform.

Art Director

I wish I had the ability to delete the unnecessary columns for certain invoices

I really enjoy the simplicity of Indy, it has everything I need to be able to run my business as a solo freelancer.

Creative Freelancer

Would also like to see a visual counter of active projects, pending projects and completed projects.

Virtual Assistant & Business Consultant

What I like most about Indy is the ability to create custom proposals and contracts and get an electronic signature.  

Photographer and videographer 

Creating contacts without a first and last name is not possible.

Graphic Designer

Clients didn't seem to want to communicate via the software and even though I sent them billing options via software, I ended up having to send an invoice via bank software for direct deposit of funds.

Principal Residential Designer

Different features are easily integrated together, like making existing project tasks and times into tracked time sessions with billing rates.

Freelance writer

I needed contract templates, proposal templates, and overall management software to keep me organized, and Indy has all of that and more.

It gives me that professional edge so that my clients take me seriously as a freelancer.

Ability to archive projects that are complete.  

The only piece of Indy that I think needs some rethinking would be the manual time tracker.  

Media Consultant

Their invoicing, contract creation/management, etc are great too.  

Freelance Content Writer 

This software is great because you can schedule all of your work in an easy and manageable  way.

Freelance writer 

IndyPro helps me stay organized with task management, billing and invoicing, and contracts and proposals.

Developer 

Payment methods are great and the fact that payments are recorded makes the workflow so easy.

Strategy Consultant

I have things in a google doc that I have to copy over each time.

It’s too basic…lacks in important areas like accounting, exporting documentation, client management…these areas aren’t fully developed.

Freelance Content Writer

Great for a freelancer who wants to look professional, but lacks the team to do it

It doesn't integrate well with its own calendar

Freelancer

Indy helped me remove a few hours of work each week monitoring time spent with each client, and sending out invoices.

This is a huge time savings when I am trying to meet a project deadline.

I've tried numerous other contract management softwares and Indy checks all my boxes!

Artist 

I'm able to spend less time on invoicing and billing, literally 5 minutes to create an invoice.

Indy's customer service is beyond awesome and they don't mind answering any question that you may have.  

You will not have a hard time navigating this CRM even if it's your first time to use one!

I don't work on individual "projects" for clients, instead just working maintaining and improving their websites and responding to small updates.

UX designer

Additionally, a "discount" line item appear and cannot be removed; it's a bad optic to show a client "hey, some people get a discount but not YOU.

Invoicing and Billing is the most important part of the so that I use, and the current set-up is very easy to use and saves me lots of time compared to how I kept track of my billable hours before Indy.

Having multiple and interchangeable options for payment has made accepting payments much easier and faster for my clients.

Content Strategist/ Consultant

I absolutely love the built-in late payment function. Since instituting that into my contracts, I never have to chase down payments and it's just a nice touch.

owner

My new accounting software actually had the same capabilities, so I ended up switching from Indy for those things since I don't need two different systems.

I also wish the app had more capabilities.

Co-founder

I also wish that there were a few more formatting and styling options for contracts and proposals, but this is the designer in me!

Not the worst, but saving templates would be better

Invoicing

Proposals and Contracts

Contract Creation

Project Management

Freelancers

User Interface

Calendar Integration

Template Saving

Client Management

Small Business

Most reviewers indicate that Indy offers strong value for money, highlighting its affordable pricing compared to competitors and the convenience of accessing multiple tools within one platform. They appreciate the inclusion of essential features in both free and paid plans, finding the cost reasonable for the benefits received. Most users consider Indy’s pricing especially attractive for small businesses and freelancers, noting that the software’s ease of use and robust functionality justify the expense. Some reviewers feel that while a few features are missing, the current price point makes Indy a worthwhile investment as their needs grow.

Proprietor

It has been overall excellent till now, the demo team and the care team handles almost all the issues arising from onboarding to support.

Director

So far so great, their customer service is in top, the system is eay to navigate and pdf files are easy to download

Refrens is a business operating system that helps you with invoicing, accounting, bookkeeping, sales, inventory, client & vendor management, and other day-to-day business operations.

Indy vs Refrens Comparison (2026)

Indy

Refrens

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives