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Refrens
5
216
4
24
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One platform for invoicing, accounting, inventory and more
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Refrens - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Refrens overview
Based on 242 verified user reviews
What is Refrens?
Refrens is a billing and invoicing tool with key features that include invoice history tracking, invoice creation, online invoicing, and more.
Who uses Refrens?
Reviews for Refrens come from a wide variety of industries, including Information Technology and Services (14% of reviewers), Marketing and Advertising (13%), and Accounting (4%). The most frequent use case for Refrens cited by reviewers is billing and invoicing (97% of reviewers).
Refrens’s user interface
Refrens review summaries overview



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.8
Ease of use
4.9
Customer support
4.7
Reviews sentiment
What do users say about Refrens?
Users report that Refrens simplifies invoicing, quotation, and payment tracking, making daily business operations more efficient and organized. They find the platform user-friendly, with intuitive navigation and helpful automation features that save time and reduce manual work. Many appreciate its suitability for freelancers and small businesses, along with responsive customer support and reliable accounting tools. They also value the ability to customize invoices and manage clients in one place.
Some say the pricing can feel high for small teams, and a few advanced features or deeper customization options are only available on paid plans. They mention occasional limitations in template flexibility and minor glitches, but feel overall usability and workflow benefits outweigh these drawbacks.
Select to learn more
Who uses Refrens?
Based on 242 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Refrens's key features
Most critical features, based on insights from Refrens users:
All Refrens features
Features rating:
Refrens alternatives
Refrens pricing
Pricing plans
Pricing details:
User opinions about Refrens price and value
Value for money rating:
To see what individual users think of Refrens's price and value, check out the review snippets below.

Motoy A.
Sale manager

Sanson N.
Executive
Refrens integrations (11)
Integrations rated by users
We looked at 242 user reviews to identify which products are mentioned as Refrens integrations and how users feel about them.
Integration rating: 4.9 (7)
Integration rating: 5.0 (6)
“The gmail integration saves a lot of time and means client and candidate interactions via email are captured automatically.”

Ian C.
Recruitment Director
Integration rating: 4.5 (2)
“Ticket Payments, Box-office Payments, Top Ups”
Kinnari K.
Brand Manager
Integration rating: 5.0 (2)
“the best automation tool”
karim s.
teacher
Integration rating: 5.0 (1)
Other top integrations
Refrens customer support
What do users say about Refrens customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Refrens customer support.
Widespread user sentiment highlights fast, knowledgeable, and courteous customer support available through multiple channels.
A large number of users appreciate the prompt responses and helpful assistance, making onboarding and daily operations smoother.
Support options
Training options
To see what individual users say about Refrens's customer support, check out the review snippets below.
“It has been overall excellent till now, the demo team and the care team handles almost all the issues arising from onboarding to support.”

Harsh P.
Proprietor
“So far so great, their customer service is in top, the system is eay to navigate and pdf files are easy to download”

Knowledge M.
Director
Refrens FAQs
Q. What is Refrens used for?
Refrens is an AI-powered business finance and operations platform that brings invoicing, receivables, purchases, expenses, accounting, GST compliance, inventory, vendor workflows, and reporting into one connected system. Transactions update the relevant books, ledgers, stock records, and reports automatically, reducing duplicate entry. Refrens is trusted by 150,000+ businesses across 170+ countries and rated 4.8/5 across 12,000+ reviews. Create, share, and collect faster Create GST and non-GST invoices, quotations, estimates, proforma invoices, credit notes, sales orders, delivery notes, payment receipts, and other business documents. Customize templates, columns, formulas, fields, and branding. Share documents by email, WhatsApp, PDF, or secure links, track client views, collect domestic and international payments, and reconcile received payments. Automate recurring invoices and payment reminders, and create documents in multiple currencies. Control purchases and expenses Record inventory purchases, operating expenses, salaries, reimbursements, petty cash, and recurring bills from one dashboard. Use AI OCR to scan vendor invoices and extract available details instead of typing them manually. Create purchase orders, debit notes, and payout receipts; send RFI or RFQ links to collect vendor documents; and route transactions through configurable multi-stage approval workflows. Keep books updated automatically Sales, purchases, expenses, and payments can update Refrens’ double-entry accounting system in real time. Ledgers, vouchers, and journal entries are created automatically, while manual journals remain available for exceptional transactions. Reconcile bank statements, manage the chart of accounts, and generate Trial Balance, Balance Sheet, Profit and Loss, Income Statement, Cash Flow, Daybook, ledger, outstanding, and ageing reports. Manage GST compliance Create e-invoices and e-way bills, generate GSTR-1, GSTR-2B, and GSTR-3B reports, and reconcile purchase records against GSTR-2B. Verify GST details and use Refrens Trust Score to review a client or vendor’s GSTIN status, filing history, taxpayer details, and filing behaviour before doing business. Know your stock across locations Track stock in real time as sales and purchases are recorded. Manage inventory across warehouses, track batches, serial numbers, manufacturing and expiry dates, transfer stock, and set low-stock, critical-stock, reorder, and overstock alerts. Strict Inventory Control helps prevent transactions that exceed available stock. Inventory valuation, stock status, ageing, transaction, and product-wise profitability reports provide operational visibility. Manage vendors and workflows Maintain vendor records, onboarding information, purchase history, payments, outstanding balances, and compliance details in one place. Verify PAN, GST, bank, and KYB/KYC information, collect documents through onboarding or RFI links, and control processes through roles, permissions, approval stages, super-approvers, and audit trails. Work with one connected platform Build custom reports, collaborate with team members and accountants, access Refrens through web and mobile apps, and connect external systems through invoicing and inventory APIs. Shopify and Pabbly Connect support connected workflows. Optional AI capabilities include Freya, Refrens’ accounting assistant, for financial questions and insights. Refrens also includes Sales CRM capabilities such as lead-capture forms, pipelines, follow-ups, communication, meetings, integrations, and sales reports. Because CRM, documents, accounting, and inventory share the same platform, teams can move from an opportunity to a quotation, invoice, payment, and financial record without recreating data. Businesses can explore Refrens with limited access before selecting a paid plan based on their document volume, accounting, workflow, inventory, and team requirements.
Q. Does Refrens support mobile devices?
Refrens supports the following devices:
Android, iPhone, iPad
Q. What level of support does Refrens offer?
Refrens offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat




















