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Refrens Logo

One platform for invoicing, accounting, inventory and more

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Refrens - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

Refrens overview

Based on 242 verified user reviews

What is Refrens?

Refrens is a billing and invoicing tool with key features that include invoice history tracking, invoice creation, online invoicing, and more.

Who uses Refrens?

Reviews for Refrens come from a wide variety of industries, including Information Technology and Services (14% of reviewers), Marketing and Advertising (13%), and Accounting (4%). The most frequent use case for Refrens cited by reviewers is billing and invoicing (97% of reviewers).

Starting price

130 /
per year

Alternatives

with better value for money

Refrens’s user interface

Ease of use rating:

Refrens review summaries overview

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(25)
5(216)

What do users say about Refrens?

Users report that Refrens simplifies invoicing, quotation, and payment tracking, making daily business operations more efficient and organized. They find the platform user-friendly, with intuitive navigation and helpful automation features that save time and reduce manual work. Many appreciate its suitability for freelancers and small businesses, along with responsive customer support and reliable accounting tools. They also value the ability to customize invoices and manage clients in one place.

Some say the pricing can feel high for small teams, and a few advanced features or deeper customization options are only available on paid plans. They mention occasional limitations in template flexibility and minor glitches, but feel overall usability and workflow benefits outweigh these drawbacks.

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Who uses Refrens?

Based on 242 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising
Information Technology and Services
Accounting
Computer Software
Others

Use cases

Billing and Invoicing
Accounting
Expense Report

Refrens's key features

Most critical features, based on insights from Refrens users:

Invoice processing
Customizable invoices
Reporting & statistics
Time & expense tracking
Tax calculation
Quotes/Estimates
Billing portal
Multi-Currency
Payment processing
Contact database

All Refrens features

Features rating:

Access controls/permissions
Accounting integration
Accounts payable
Accounts receivable
Activity dashboard
Activity tracking
AI copilot
Alerts/Notifications
API
Approval process control
Audit management
Audit trail
Backup and recovery
Bank reconciliation
Billing & invoicing
Billing portal
Budgeting/Forecasting
Bulk send
Cash flow management
Categorization/Grouping
Chart of accounts
Client management
Compliance management
Contact database
Credit card processing
Credit note
Currency conversion
Customizable branding
Customizable fields
Customizable invoices
Customizable reports
Customizable templates
Data import/export
Data security
Document management
Dunning management
Email management
Encryption
Expense tracking
File sharing
Financial analysis
Financial consolidation & close management
Financial management
Financial reporting
Fixed asset management
General ledger
Generative ai
Hourly billing
Income & balance sheet
Invoice creation
Invoice history
Invoice management
Invoice processing
Mobile access
Mobile payments
Mobile receipt upload
Multi-Currency
Multi-Language
Multi-Location
Online invoicing
Optical character recognition
Payment processing
Payroll management
Project accounting
Project billing
Purchase order management
Purchasing & receiving
Quotes/Estimates
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Receipt management
Recurring/Subscription billing
Reimbursement management
Reminders
Reporting & statistics
Sales tax management
Secure data storage
Status tracking
Tax calculation
Tax management
Third-Party integrations
Time & expense tracking
Workflow automation
Workflow management

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Refrens pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

0.00

Features included:

  • 1-click Email sharing
  • Custom Formulas
  • Custom Fields
  • Client Management
  • Expense Tracking
  • Automated Payment Reminders
  • Automated Testimonial Collection
  • Add up to 2 users
  • Create up to 50 docs/year
  • Sales Orders
  • Purchase Orders
  • Delivery Challans
  • Credit Notes
  • Debit Notes
  • Quotations & Estimates
  • Invoices
  • Proforma Invoices
  • Send Festive Greetings
  • Multi Device Support
  • Free Chat, Email, Phone, and WhatsApp Support

Accounting

130

Per year

Features included:

  • Create Unlimited Documents
  • Remove Refrens Branding
  • Template Customisation
  • Inventory Management
  • 1-click Email sharing
  • 1-click WhatsApp sharing
  • Email/WhatsApp Scheduling
  • Recurring Invoices
  • Bulk Upload Clients
  • Insights & reports
  • Automated Tax/GSTR-1 Reports
  • Email Tracking
  • Sales Orders
  • Purchase Orders
  • Credit Notes
  • Multi Device Support
  • Debit Notes
  • Delivery Challans
  • Free Chat, Email, Phone, and WhatsApp Support
  • Invoices
  • Proforma Invoices
  • Quotations & Estimates
  • Custom Formulas
  • Custom Fields
  • Client Management
  • Automated Payment Reminders
  • Expense Tracking
  • Automated Testimonial Collection
  • Add up to 2 users
  • E-way Bills
  • GST Reports
  • Chart of Accounts
  • User Roles & Permissions
  • Balance Sheet
  • Trial Balance
  • P&L Report
  • AI Accounting Agent
  • Add Your Brand Watermark
  • Contact Management
  • AI OCR Scanning
  • GST Reconciliation
  • Bank Reconciliation
  • GST Compliance Report
  • Payment Gateway Integration
  • Order Management Report
  • All Ledgers Master Report
  • Daybook Report
  • Cashflow Statement
  • Outstanding Reports
  • Ageing Reports
  • Custom Reports
  • Automated Bookkeeping
  • Mobile App
  • Custom Roles & Permissions
  • Approval Workflows
  • Document Approvals
  • Vendor Approvals
  • Vendor Onboarding
  • Vendor Verification
  • Multi-stage Approvals

Sales CRM

150

Per year

Features included:

  • Lead Capture Forms
  • Multiple Sales Pipelines
  • Sales Person Wise Reports
  • Bulk Upload Leads
  • User Roles & Permissions
  • 1-click Email sharing
  • Email/WhatsApp Scheduling
  • Email Tracking
  • Free Chat, Email, Phone, and WhatsApp Support
  • Template Customisation
  • Remove Refrens Branding
  • Meeting Scheduling
  • Google Calendar Integration
  • Book Meeting via Lead Capture Forms
  • IndiaMART Integration
  • TradeIndia Integration
  • Sales CRM API Integration
  • Meta (Facebook & Instagram) Integration
  • WhatsApp Integration
  • Gmail Integration

Inventory Management

360

Per year

Features included:

  • Unlimited Items Creation
  • Real time Stock Tracking
  • Automated Stock Updates
  • Batch-wise Inventory Tracking
  • Serial-wise Inventory Tracking
  • Warehose Management
  • Stock Transfers
  • E-way Bills
  • Delivery Orders
  • Stock Transaction Report
  • Reorder and Overstock Points
  • Reorder Alerts
  • Stock Value Report
  • Stock Status Report
  • Manage Stock Transfers
  • Manage Package Items
  • Batch-expiry Reports
  • Party-wise Transaction Reports
  • Partial/Bulk Document Conversions
  • Inventory Barcode Scanner

Vendor Management

350

Per year

Features included:

  • Vendor Approvals
  • Vendor Onboarding
  • Vendor Verification
  • Vendor Onboarding Forms
  • RFI
  • RFQ
  • Vendor Onboarding Pipelines
  • Approver & Super-Approvers
  • Multi-stage Vendor Approvals
  • Document Approvals
  • Vendor GST/PAN/Bank Verification
  • Vendor GST Compliance Report
  • Vendor Expense Management
  • Vendor Payment Tracking
  • Vendor Outstanding Report
  • Vendor Ageing Report
  • Vendor Statements
  • Custom Reports
  • Approval Reminders
  • Escalations Management

User opinions about Refrens price and value

Value for money rating:

To see what individual users think of Refrens's price and value, check out the review snippets below.

“The built-in automated payment reminders and direct WhatsApp integration are absolute game-changers for client communication and ensuring fast collections.”
Verified reviewer profile picture

Motoy A.

Sale manager

“Its fast and simple invoicing workflow makes it easy to generate polished, professional invoices in minutes, while the clean and user‑friendly interface ensures that even complex features feel intuitive to use.”
Verified reviewer profile picture

Sanson N.

Executive

Refrens integrations (11)

Integrations rated by users

We looked at 242 user reviews to identify which products are mentioned as Refrens integrations and how users feel about them.

Integration rating: 4.9 (7)

Gmail logo
Gmail

Integration rating: 5.0 (6)

The gmail integration saves a lot of time and means client and candidate interactions via email are captured automatically.

Verified reviewer profile picture

Ian C.

Recruitment Director

Razorpay logo
Razorpay

Integration rating: 4.5 (2)

Ticket Payments, Box-office Payments, Top Ups

KK

Kinnari K.

Brand Manager

Integration rating: 5.0 (2)

the best automation tool

ks

karim s.

teacher

RazorSign logo
RazorSign

Integration rating: 5.0 (1)

Refrens customer support

What do users say about Refrens customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Refrens customer support.

Widespread user sentiment highlights fast, knowledgeable, and courteous customer support available through multiple channels.

A large number of users appreciate the prompt responses and helpful assistance, making onboarding and daily operations smoother.

Support options

Email/help desk
Faqs/forum
Knowledge base
Phone support
24/7 (live rep)
Chat

Training options

Live online
Documentation
Videos
Webinars

To see what individual users say about Refrens's customer support, check out the review snippets below.

“It has been overall excellent till now, the demo team and the care team handles almost all the issues arising from onboarding to support.”

Verified reviewer profile picture

Harsh P.

Proprietor

“So far so great, their customer service is in top, the system is eay to navigate and pdf files are easy to download”

Verified reviewer profile picture

Knowledge M.

Director

Refrens FAQs

Q. Who are the typical users of Refrens?

Refrens has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

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Q. What is Refrens used for?

Refrens is an AI-powered business finance and operations platform that brings invoicing, receivables, purchases, expenses, accounting, GST compliance, inventory, vendor workflows, and reporting into one connected system. Transactions update the relevant books, ledgers, stock records, and reports automatically, reducing duplicate entry. Refrens is trusted by 150,000+ businesses across 170+ countries and rated 4.8/5 across 12,000+ reviews. Create, share, and collect faster Create GST and non-GST invoices, quotations, estimates, proforma invoices, credit notes, sales orders, delivery notes, payment receipts, and other business documents. Customize templates, columns, formulas, fields, and branding. Share documents by email, WhatsApp, PDF, or secure links, track client views, collect domestic and international payments, and reconcile received payments. Automate recurring invoices and payment reminders, and create documents in multiple currencies. Control purchases and expenses Record inventory purchases, operating expenses, salaries, reimbursements, petty cash, and recurring bills from one dashboard. Use AI OCR to scan vendor invoices and extract available details instead of typing them manually. Create purchase orders, debit notes, and payout receipts; send RFI or RFQ links to collect vendor documents; and route transactions through configurable multi-stage approval workflows. Keep books updated automatically Sales, purchases, expenses, and payments can update Refrens’ double-entry accounting system in real time. Ledgers, vouchers, and journal entries are created automatically, while manual journals remain available for exceptional transactions. Reconcile bank statements, manage the chart of accounts, and generate Trial Balance, Balance Sheet, Profit and Loss, Income Statement, Cash Flow, Daybook, ledger, outstanding, and ageing reports. Manage GST compliance Create e-invoices and e-way bills, generate GSTR-1, GSTR-2B, and GSTR-3B reports, and reconcile purchase records against GSTR-2B. Verify GST details and use Refrens Trust Score to review a client or vendor’s GSTIN status, filing history, taxpayer details, and filing behaviour before doing business. Know your stock across locations Track stock in real time as sales and purchases are recorded. Manage inventory across warehouses, track batches, serial numbers, manufacturing and expiry dates, transfer stock, and set low-stock, critical-stock, reorder, and overstock alerts. Strict Inventory Control helps prevent transactions that exceed available stock. Inventory valuation, stock status, ageing, transaction, and product-wise profitability reports provide operational visibility. Manage vendors and workflows Maintain vendor records, onboarding information, purchase history, payments, outstanding balances, and compliance details in one place. Verify PAN, GST, bank, and KYB/KYC information, collect documents through onboarding or RFI links, and control processes through roles, permissions, approval stages, super-approvers, and audit trails. Work with one connected platform Build custom reports, collaborate with team members and accountants, access Refrens through web and mobile apps, and connect external systems through invoicing and inventory APIs. Shopify and Pabbly Connect support connected workflows. Optional AI capabilities include Freya, Refrens’ accounting assistant, for financial questions and insights. Refrens also includes Sales CRM capabilities such as lead-capture forms, pipelines, follow-ups, communication, meetings, integrations, and sales reports. Because CRM, documents, accounting, and inventory share the same platform, teams can move from an opportunity to a quotation, invoice, payment, and financial record without recreating data. Businesses can explore Refrens with limited access before selecting a paid plan based on their document volume, accounting, workflow, inventory, and team requirements.


Q. Does Refrens support mobile devices?

Refrens supports the following devices:
Android, iPhone, iPad


Q. What level of support does Refrens offer?

Refrens offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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