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Refrens
5
263
4
26
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Invoicing, Accounting, CRM & Business Management
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Refrens - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Refrens overview
Based on 291 verified user reviews
What is Refrens?
Refrens is a billing and invoicing tool with key features that include invoice history tracking, invoice creation, online invoicing, and more.
Who uses Refrens?
Reviews for Refrens come from a wide variety of industries, including Information Technology and Services (14% of reviewers), Marketing and Advertising (13%), and Accounting (4%). The most frequent use case for Refrens cited by reviewers is billing and invoicing (97% of reviewers).
Starting price
per year
Alternatives
with better value for money
Do you work for Refrens? Manage this product listing
Refrens’s user interface
Refrens review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.8
Ease of use
4.9
Customer support
4.8
Reviews sentiment
What do users say about Refrens?
Users report that Refrens simplifies invoicing, quotation, and payment tracking, making daily business operations more efficient and organized. They find the platform user-friendly, with intuitive navigation and helpful automation features that save time and reduce manual work. Many appreciate its suitability for freelancers and small businesses, along with responsive customer support and reliable accounting tools. They also value the ability to customize invoices and manage clients in one place.
Some say the pricing can feel high for small teams, and a few advanced features or deeper customization options are only available on paid plans. They mention occasional limitations in template flexibility and minor glitches, but feel overall usability and workflow benefits outweigh these drawbacks.
Select to learn more
Who uses Refrens?
Based on 291 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Refrens's key features
Most critical features, based on insights from Refrens users:
All Refrens features
Features rating:
Refrens alternatives
Refrens
Starting from
220
Per year
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Starting from
39
Per month
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Starting from
25
Per month
NetSuite
Starting from
No pricing info
Refrens pricing
Pricing plans
Pricing details:
User opinions about Refrens price and value
Value for money rating:
To see what individual users think of Refrens's price and value, check out the review snippets below.
Motoy A.
Sale manager
SANDEEP C.
Digital Marketing
Refrens integrations (10)
Integrations rated by users
We looked at 291 user reviews to identify which products are mentioned as Refrens integrations and how users feel about them.
Integration rating: 4.9 (7)
“We have access to all our sales reps whatapp numbers in one place”
Muhammed A.
Clinic Owner
Integration rating: 4.7 (3)
Integration rating: 5.0 (2)
“we run all our automations on Pabbly Connect for years already”
Koay H.
Marketing
Integration rating: 5.0 (1)
Other top integrations
Refrens customer support
What do users say about Refrens customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Refrens customer support.
Widespread user sentiment highlights fast, knowledgeable, and courteous customer support available through multiple channels.
A large number of users appreciate the prompt responses and helpful assistance, making onboarding and daily operations smoother.
Support options
Training options
To see what individual users say about Refrens's customer support, check out the review snippets below.
“So far so great, their customer service is in top, the system is eay to navigate and pdf files are easy to download”
Knowledge M.
Director
“It has been overall excellent till now, the demo team and the care team handles almost all the issues arising from onboarding to support.”
Harsh P.
Proprietor
Refrens FAQs
Refrens has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Refrens used for?
Refrens is an AI-powered finance and operations platform that brings invoicing, accounting, GST compliance, payments, expenses, inventory, CRM, vendors, and reporting together in one connected system. Designed for service businesses, agencies, startups, traders, wholesalers, distributors, and growing B2B teams, it helps manage daily operations without switching between multiple tools. **Invoicing, Accounting & GST:** Create professional invoices, quotations, proforma invoices, sales and purchase orders, delivery challans, credit and debit notes, and receipts. Track receivables and payables, record expenses and payments, manage recurring transactions, reconcile banks, and access financial reports. Support GST invoicing, e-invoicing, and tax reporting with connected accounting records. **AI-Powered Bill Capture:** Refrens Eagle reads vendor bills and expense receipts received through WhatsApp or email, extracts details, and prepares purchase or expense drafts for review and saving. Refrens Trust Score helps evaluate customers and vendors using GST registration, filing history, and other compliance signals. **Sales & Marketing CRM:** Refrens ABC helps teams capture and manage leads, sales pipelines, follow-ups, meetings, and customer communications. Collect enquiries through lead forms, IndiaMART, TradeIndia, Meta (Instagram & Facebook), imports, and integrations. Assign leads, track conversions, schedule emails, use personalised WhatsApp templates, send bulk WhatsApp messages, and automate welcome messages. Google Calendar integration and sales reports help teams stay organised. **Refrens AI & MCP:** Work with business data through ChatGPT, Claude, WhatsApp, or Slack. Use natural-language messages to create quotations and invoices, manage leads, record payments and expenses, check overdue dues, search items, and review or adjust inventory. WhatsApp voice notes are supported in English, Hindi, and Hinglish, with confirmation for relevant actions. **Inventory & Operations:** Manage stock across multiple warehouses, batches, serial numbers, alternate units, purchases, sales, transfers, and returns. Track low-stock alerts, batch-specific pricing, unsold inventory, and inventory reports to make better replenishment decisions. **Controls, Reports & Integrations:** Monitor key business metrics through the Business Health Dashboard, create custom reports, configure roles and permissions, and use approval workflows for greater control. Integrate with other systems through APIs and supported business integrations. With connected sales, finance, inventory, and accounting records, Refrens reduces repetitive data entry, scattered spreadsheets, and manual follow-ups while giving growing teams clearer visibility into their business.
Q. What level of support does Refrens offer?
Refrens offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
