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Jotform vs 123FormBuilder Comparison (2026)
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Good recommendations?
Jotform
4.7
(2.9K)5
2.1K
4
647
3
83
2
16
1
25
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
123FormBuilder
4.4
(175)5
107
4
49
3
8
2
4
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Jotform helps you create online forms and collect data, all without needing to write a single line of code.
123FormBuilder is the quickest solution for creating professional forms for both web and mobile. With its easy drag-and-drop form editor, you can build custom contact forms, surveys, registration forms, and order forms in minutes—right from your browser. No coding skills are needed.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
2.9K
5
4
3
2
1
2.1K
647
83
16
25
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app4.4
175
5
4
3
2
1
107
49
8
4
7
- Value for money
- Ease of use
- Features
- Customer support
71%
would recommend this appPros
“Massive Template Library: With over 10,000 free templates, you rarely have to start from scratch. Whether you need a simple contact form, a complex registration page, or an application form, there’s almost always a pre-built layout ready to customize.”
Christopher V.
HUMAN RELATIONS
“Deep Integrations: Connects seamlessly out of the box with payment processors (Stripe, PayPal, Square), CRMs (HubSpot, Salesforce), and cloud storage platforms (Google Drive, Dropbox).”
Gary A.
Founder CEO
“End users were required to complete CAPTCHA challenges/games and other verification steps to confirm they were human, which created additional steps for patrons who simply wanted to sign in or out. While this was ultimately resolved by verifying users through a valid ID and a photo of the individual holding their ID, the process initially felt cumbersome for our use case.”
BS
BETSY S.
Vice President of Operations
Pros
“Low learning curve, good value for money, ability to create and customization of the forms, Good security features built in.”
MB
Mark B.
Owner
“They also provide you with Analytics that you're able to track.”
Rian M.
Founder
“We use 123FormBuilder for certain web form applications where a secure calculator function was required.”
KM
Kevin M.
IT
Cons
“The free plan is incredibly restrictive, offering very low limits on monthly submissions and storage space, and it forces you to display prominent Jotform branding. If you run a small project or only need the tool occasionally, the jump to a paid plan feels quite expensive.”
Christopher V.
HUMAN RELATIONS
“My company requires a lot of forms, a new form for every municipality or private company which can get costly even if i only use the forms once.”
Jeff R.
Project Manager
“Jotform Branding on Lower Tiers: If you are on the free or lower-priced paid plans, a "Powered by Jotform" banner is prominently displayed at the bottom of your forms, which can look less professional for businesses or formal projects.”
Christopher V.
HUMAN RELATIONS
Cons
“It has lot of customization option but there is still lacking in some features.”
Nikhil K.
Associate Software Engineer
“For any companies which are heavily reliant on forms be forewarned your countless hours in designing and implementing forms will be short lived as 123FormBuilder doesn't support their own products.”
PL
Paul L.
CEO
“For example, adjusting certain elements such as the size and alignment of text boxes and other fields, was cumbersome.”
Abdul H.
Assistant Marketing
- Vendor responds to reviews
- Last review7 days ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features180
- 360 Degree Feedback
- API
- Access Control
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Attendee Management
- Attendee Tracking
- Audit Management
- Audit Trail
- Autofill
- Automated Scheduling
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Business Process Automation
- CRF Tracking
- CRM
- CSAT Survey Structure
- Calendar Management
- Campaign Management
- Charting
- Claims Management
- Class Registration
- Class Scheduling
- Classroom Management
- Client Database
- Client Management
- Client Portal
- Clinical Study Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Publishing Options
- Continuous Feedback
- Contract Drafting
- Contract/License Management
- Convert to PDF
- Credit Card Processing
- Curriculum Management
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Security
- Data Storage Management
- Data Synchronization
- Data Verification
- Data Visualization
- Digital Signature
- Discount Management
- Document Classification
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Profiles
- Employee Recognition
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Registration
- Event Scheduling
- Event Ticketing
- Feedback Management
- File Management
- File Storage
- For Healthcare
- For Mental/Behavioral Health
- For Municipal Offices
- For Nonprofits
- Forms Creation & Design
- Forms Management
- Full Text Search
- Fundraising Management
- Goal Management
- Goal Setting/Tracking
- Grant Management
- Group Registration
- HIPAA Compliant
- HR Management
- Income/Expense Tracking
- Initial Assessments
- Inventory Management
- Invoice Management
- Job Management
- K-12
- Knowledge Management
- Lead Capture
- Lead Generation
- Lead Management
- Learning Management
- Live Results Sharing
- Maintenance Scheduling
- Media Library
- Medication Alerts/Warnings
- Medication Management
- Member Database
- Membership Management
- Merge/Append Files
- Mobile Access
- Mobile Signature Capture
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Provider Practice
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- No-Code
- Notes Management
- Offline Access
- Offline Response Collection
- Online Booking
- Online Forms
- Online Payments
- Online Polling
- Online Registration
- Onsite Registration
- Outcome Assessment Tools
- PDF Conversion
- PDF Reader
- Patient Communications
- Patient Database
- Patient Intake
- Patient Monitoring
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Performance Review Management
- Permit Issuance
- Phone Polling
- Practice Management
- Pre-built Templates
- Presentation Tools
- Progress Notes
- Progress Reports
- Progress Tracking
- Question Branching
- Randomization
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Validation
- Rules-Based Workflow
- SSL Security
- Self Check-In/Check-Out
- Single Sign On
- Skip Logic
- Social Promotion
- Support Audio/Images/Video
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Team Collaboration
- Template Management
- Third-Party Integrations
- URL Customization
- Visitor Registration
- Visitor Tracking
- Web Forms
- Workflow Automation
- Workflow Configuration
- Workflow Management
- Total features95
- 360 Degree Feedback
- API
- Access Control
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Attendee Management
- Attendee Tracking
- Audit Management
- Audit Trail
- Autofill
- Automated Scheduling
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Business Process Automation
- CRF Tracking
- CRM
- CSAT Survey Structure
- Calendar Management
- Campaign Management
- Charting
- Claims Management
- Class Registration
- Class Scheduling
- Classroom Management
- Client Database
- Client Management
- Client Portal
- Clinical Study Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Publishing Options
- Continuous Feedback
- Contract Drafting
- Contract/License Management
- Convert to PDF
- Credit Card Processing
- Curriculum Management
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Security
- Data Storage Management
- Data Synchronization
- Data Verification
- Data Visualization
- Digital Signature
- Discount Management
- Document Classification
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Profiles
- Employee Recognition
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Registration
- Event Scheduling
- Event Ticketing
- Feedback Management
- File Management
- File Storage
- For Healthcare
- For Mental/Behavioral Health
- For Municipal Offices
- For Nonprofits
- Forms Creation & Design
- Forms Management
- Full Text Search
- Fundraising Management
- Goal Management
- Goal Setting/Tracking
- Grant Management
- Group Registration
- HIPAA Compliant
- HR Management
- Income/Expense Tracking
- Initial Assessments
- Inventory Management
- Invoice Management
- Job Management
- K-12
- Knowledge Management
- Lead Capture
- Lead Generation
- Lead Management
- Learning Management
- Live Results Sharing
- Maintenance Scheduling
- Media Library
- Medication Alerts/Warnings
- Medication Management
- Member Database
- Membership Management
- Merge/Append Files
- Mobile Access
- Mobile Signature Capture
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Provider Practice
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- No-Code
- Notes Management
- Offline Access
- Offline Response Collection
- Online Booking
- Online Forms
- Online Payments
- Online Polling
- Online Registration
- Onsite Registration
- Outcome Assessment Tools
- PDF Conversion
- PDF Reader
- Patient Communications
- Patient Database
- Patient Intake
- Patient Monitoring
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Performance Review Management
- Permit Issuance
- Phone Polling
- Practice Management
- Pre-built Templates
- Presentation Tools
- Progress Notes
- Progress Reports
- Progress Tracking
- Question Branching
- Randomization
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Validation
- Rules-Based Workflow
- SSL Security
- Self Check-In/Check-Out
- Single Sign On
- Skip Logic
- Social Promotion
- Support Audio/Images/Video
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Team Collaboration
- Template Management
- Third-Party Integrations
- URL Customization
- Visitor Registration
- Visitor Tracking
- Web Forms
- Workflow Automation
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations90
- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Asana
- Basecamp
- BigCommerce
- BlueSnap by Payroc
- Box
- Brevo
- Campaign Monitor by Marigold
- CardConnect
- ClickUp
- Constant Contact
- Copper
- Dropbox
- Dropbox Backup
- Drupal
- Egnyte
- EngageBay CRM
- Evernote Teams
- Freshdesk
- GetResponse
- GoCardless
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Contacts
- Highrise
- HubSpot CRM
- IFTTT
- Joomla
- Keap
- Kit
- Klaviyo
- Knack
- LinkedIn for Business
- Mad Mimi
- MailerLite
- Make
- MariaDB
- Meta for Business
- Microsoft Excel
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Mollie
- MongoDB
- Netskope One Platform
- Ontraport
- OpenCRM
- Oracle Aconex
- PayJunction
- PayPal Invoicing
- PayPal Payments
- PayU
- Paymo
- Paysafe
- Pipedream
- Pipedrive
- Podio
- Salesforce Platform
- SendGrid
- Slack
- Smartsheet
- Solve CRM
- Square Payments
- Square Point of Sale
- Squarespace
- Stripe Payments
- Tray.io
- Trello
- Typeform
- Unbounce
- Unito
- VerticalResponse
- Weebly
- WordPress
- Worldpay for Enterprise
- Wrike
- Zapier
- Zendesk Suite
- Zenfolio
- Zoho CRM
- Zoom Workplace
- authorize.net
- cybersource
- iContact
- monday AI Work Platform
- Total integrations8
- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Asana
- Basecamp
- BigCommerce
- BlueSnap by Payroc
- Box
- Brevo
- Campaign Monitor by Marigold
- CardConnect
- ClickUp
- Constant Contact
- Copper
- Dropbox
- Dropbox Backup
- Drupal
- Egnyte
- EngageBay CRM
- Evernote Teams
- Freshdesk
- GetResponse
- GoCardless
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Contacts
- Highrise
- HubSpot CRM
- IFTTT
- Joomla
- Keap
- Kit
- Klaviyo
- Knack
- LinkedIn for Business
- Mad Mimi
- MailerLite
- Make
- MariaDB
- Meta for Business
- Microsoft Excel
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Mollie
- MongoDB
- Netskope One Platform
- Ontraport
- OpenCRM
- Oracle Aconex
- PayJunction
- PayPal Invoicing
- PayPal Payments
- PayU
- Paymo
- Paysafe
- Pipedream
- Pipedrive
- Podio
- Salesforce Platform
- SendGrid
- Slack
- Smartsheet
- Solve CRM
- Square Payments
- Square Point of Sale
- Squarespace
- Stripe Payments
- Tray.io
- Trello
- Typeform
- Unbounce
- Unito
- VerticalResponse
- Weebly
- WordPress
- Worldpay for Enterprise
- Wrike
- Zapier
- Zendesk Suite
- Zenfolio
- Zoho CRM
- Zoom Workplace
- authorize.net
- cybersource
- iContact
- monday AI Work Platform
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