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Jotform vs Microsoft Forms Comparison (2026)
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Good recommendations?
Jotform
4.7
(2.9K)5
2.1K
4
647
3
83
2
16
1
25
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Microsoft Forms
4.6
(332)5
200
4
116
3
15
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Jotform helps you create online forms and collect data, all without needing to write a single line of code.
The Microsoft Forms platform helps companies improve their operations through data collection and reporting on surveys. The software can be used to build customized forms, with open-ended questions, multiple-choice questions, and ratings to collect customer feedback.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.7
2.9K
5
4
3
2
1
2.1K
647
83
16
25
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app4.6
332
5
4
3
2
1
200
116
15
1
0
- Value for money
- Ease of use
- Features
- Customer support
83%
would recommend this appPros
“Massive Template Library: With over 10,000 free templates, you rarely have to start from scratch. Whether you need a simple contact form, a complex registration page, or an application form, there’s almost always a pre-built layout ready to customize.”
Christopher V.
HUMAN RELATIONS
“Deep Integrations: Connects seamlessly out of the box with payment processors (Stripe, PayPal, Square), CRMs (HubSpot, Salesforce), and cloud storage platforms (Google Drive, Dropbox).”
Gary A.
Founder CEO
“End users were required to complete CAPTCHA challenges/games and other verification steps to confirm they were human, which created additional steps for patrons who simply wanted to sign in or out. While this was ultimately resolved by verifying users through a valid ID and a photo of the individual holding their ID, the process initially felt cumbersome for our use case.”
BS
BETSY S.
Vice President of Operations
Pros
“The user-friendly interface and seamless integration with other Microsoft tools have made it a go-to solution for my team, with only occasional minor issues with formatting.”
DC
Daniel C.
Business Analyst
“I like that I can create surveys, feedback forms, quizzes, and internal questionnaires without needing any technical knowledge.”
Beulah G.
Senior Business Analyst
“It is reliable, straightforward, and works particularly well for quick surveys, feedback collection, registrations, and internal business forms.”
Beulah G.
Senior Business Analyst
Cons
“The free plan is incredibly restrictive, offering very low limits on monthly submissions and storage space, and it forces you to display prominent Jotform branding. If you run a small project or only need the tool occasionally, the jump to a paid plan feels quite expensive.”
Christopher V.
HUMAN RELATIONS
“My company requires a lot of forms, a new form for every municipality or private company which can get costly even if i only use the forms once.”
Jeff R.
Project Manager
“Jotform Branding on Lower Tiers: If you are on the free or lower-priced paid plans, a "Powered by Jotform" banner is prominently displayed at the bottom of your forms, which can look less professional for businesses or formal projects.”
Christopher V.
HUMAN RELATIONS
Cons
“One thing that's kind of annoying is the lack of customization options for our survey templates.”
DC
Daniel C.
Business Analyst
“The biggest limitation is the lack of advanced customization and more sophisticated form logic.”
Beulah G.
Senior Business Analyst
“You can't control layout or advanced styling and while it provides graphs and charts, there’s a lack of deep analytical tools without exporting data to Excel.”
ME
Monica E.
Learning and development coordination
- Vendor responds to reviews
- Last review8 days ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features180
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Audit Management
- Audit Trail
- Autofill
- Automated Scheduling
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- CRF Tracking
- CRM
- CSAT Survey Structure
- Calendar Management
- Campaign Management
- Charting
- Claims Management
- Class Registration
- Class Scheduling
- Classroom Management
- Client Database
- Client Management
- Client Portal
- Clinical Study Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Publishing Options
- Continuous Feedback
- Contract/License Management
- Convert to PDF
- Credit Card Processing
- Curriculum Management
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Security
- Data Storage Management
- Data Synchronization
- Data Verification
- Data Visualization
- Digital Signature
- Document Classification
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Profiles
- Employee Recognition
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Feedback Management
- File Management
- File Storage
- For Mental/Behavioral Health
- For Municipal Offices
- For Nonprofits
- Forms Creation & Design
- Forms Management
- Full Text Search
- Fundraising Management
- Goal Management
- Goal Setting/Tracking
- Grant Management
- Group Registration
- HIPAA Compliant
- HR Management
- Income/Expense Tracking
- Initial Assessments
- Inventory Management
- Invoice Management
- Job Management
- K-12
- Knowledge Management
- Lead Generation
- Learning Management
- Live Results Sharing
- Maintenance Scheduling
- Media Library
- Medication Alerts/Warnings
- Medication Management
- Member Database
- Membership Management
- Merge/Append Files
- Mobile Access
- Mobile Signature Capture
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Provider Practice
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Notes Management
- Offline Access
- Offline Response Collection
- Online Booking
- Online Payments
- Online Polling
- Online Registration
- Onsite Registration
- Outcome Assessment Tools
- PDF Conversion
- PDF Reader
- Patient Communications
- Patient Database
- Patient Intake
- Patient Monitoring
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Performance Review Management
- Permit Issuance
- Phone Polling
- Practice Management
- Pre-built Templates
- Presentation Tools
- Progress Notes
- Progress Reports
- Progress Tracking
- Quizzes
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Web Forms
- Total features16
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Audit Management
- Audit Trail
- Autofill
- Automated Scheduling
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- CRF Tracking
- CRM
- CSAT Survey Structure
- Calendar Management
- Campaign Management
- Charting
- Claims Management
- Class Registration
- Class Scheduling
- Classroom Management
- Client Database
- Client Management
- Client Portal
- Clinical Study Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Publishing Options
- Continuous Feedback
- Contract/License Management
- Convert to PDF
- Credit Card Processing
- Curriculum Management
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Security
- Data Storage Management
- Data Synchronization
- Data Verification
- Data Visualization
- Digital Signature
- Document Classification
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Profiles
- Employee Recognition
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Feedback Management
- File Management
- File Storage
- For Mental/Behavioral Health
- For Municipal Offices
- For Nonprofits
- Forms Creation & Design
- Forms Management
- Full Text Search
- Fundraising Management
- Goal Management
- Goal Setting/Tracking
- Grant Management
- Group Registration
- HIPAA Compliant
- HR Management
- Income/Expense Tracking
- Initial Assessments
- Inventory Management
- Invoice Management
- Job Management
- K-12
- Knowledge Management
- Lead Generation
- Learning Management
- Live Results Sharing
- Maintenance Scheduling
- Media Library
- Medication Alerts/Warnings
- Medication Management
- Member Database
- Membership Management
- Merge/Append Files
- Mobile Access
- Mobile Signature Capture
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Provider Practice
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Notes Management
- Offline Access
- Offline Response Collection
- Online Booking
- Online Payments
- Online Polling
- Online Registration
- Onsite Registration
- Outcome Assessment Tools
- PDF Conversion
- PDF Reader
- Patient Communications
- Patient Database
- Patient Intake
- Patient Monitoring
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Performance Review Management
- Permit Issuance
- Phone Polling
- Practice Management
- Pre-built Templates
- Presentation Tools
- Progress Notes
- Progress Reports
- Progress Tracking
- Quizzes
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Web Forms
Integrations
- Total integrations90
- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Asana
- Basecamp
- BigCommerce
- BlueSnap by Payroc
- Box
- Brevo
- Campaign Monitor by Marigold
- CardConnect
- ClickUp
- Constant Contact
- Copper
- Dropbox
- Dropbox Backup
- Drupal
- Egnyte
- EngageBay CRM
- Evernote Teams
- Freshdesk
- GetResponse
- GoCardless
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Contacts
- Highrise
- HubSpot CRM
- IFTTT
- Joomla
- Keap
- Kit
- Klaviyo
- Knack
- Mad Mimi
- MailerLite
- Make
- MariaDB
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Mollie
- MongoDB
- Netskope One Platform
- Ontraport
- OpenCRM
- Oracle Aconex
- PayJunction
- PayPal Invoicing
- PayPal Payments
- PayU
- Paymo
- Paysafe
- Pipedream
- Pipedrive
- Podio
- Salesforce Platform
- SendGrid
- Slack
- Smartsheet
- Solve CRM
- Square Payments
- Square Point of Sale
- Squarespace
- Stripe Payments
- Tray.io
- Trello
- Typeform
- Unbounce
- Unito
- VerticalResponse
- Weebly
- WordPress
- Worldpay for Enterprise
- Wrike
- Zapier
- Zendesk Suite
- Zenfolio
- Zoho CRM
- Zoom Workplace
- authorize.net
- cybersource
- iContact
- monday AI Work Platform
- Total integrations4
- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Asana
- Basecamp
- BigCommerce
- BlueSnap by Payroc
- Box
- Brevo
- Campaign Monitor by Marigold
- CardConnect
- ClickUp
- Constant Contact
- Copper
- Dropbox
- Dropbox Backup
- Drupal
- Egnyte
- EngageBay CRM
- Evernote Teams
- Freshdesk
- GetResponse
- GoCardless
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Contacts
- Highrise
- HubSpot CRM
- IFTTT
- Joomla
- Keap
- Kit
- Klaviyo
- Knack
- Mad Mimi
- MailerLite
- Make
- MariaDB
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Mollie
- MongoDB
- Netskope One Platform
- Ontraport
- OpenCRM
- Oracle Aconex
- PayJunction
- PayPal Invoicing
- PayPal Payments
- PayU
- Paymo
- Paysafe
- Pipedream
- Pipedrive
- Podio
- Salesforce Platform
- SendGrid
- Slack
- Smartsheet
- Solve CRM
- Square Payments
- Square Point of Sale
- Squarespace
- Stripe Payments
- Tray.io
- Trello
- Typeform
- Unbounce
- Unito
- VerticalResponse
- Weebly
- WordPress
- Worldpay for Enterprise
- Wrike
- Zapier
- Zendesk Suite
- Zenfolio
- Zoho CRM
- Zoom Workplace
- authorize.net
- cybersource
- iContact
- monday AI Work Platform
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