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Jotform vs PandaDoc Comparison

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Good recommendations?

Jotform logo

Jotform

4.7

(2K)

90pts

Overview

Category Leaders

Trusted by over 10 million users, Jotform's form builder is the easy way to create and publish online forms from any device.

Category Leaders

PandaDoc is an all-in-one tool to create, edit, track, and eSign documents quickly and easily. Discover a better way to generate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

35

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

2K

5

4

3

2

1

1.4K

456

59

13

23

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.5

1.1K

5

4

3

2

1

709

315

63

15

16

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.

Pros

Pretty good, the speed of use really stopped me from using it and moving to Qwilr. The design kind of turned me away to find something more user friendly that my customers enjoyed looking at.
The sales, development, and customer service teams have been SUPER responsive and hungry for feedback. It's really impressive how invested they are in continuing to build and improve the product.
User-friendly interface ,simple procedures and seamless integration with other programs, make the progress easy ,even pleasant for both us and clients.

Cons

Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.
It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.
That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.

Cons

If I mess something up, it's difficult to modify without starting all over from the beginning. That said, it's more than likely a user issue as opposed to a problem with the software.
Overall it was a terrible experience, from support to the actual product.
The only thing I struggle with is a slight lag on the website when actually creating content - I am unsure if and why this happens - however, I feel it could be slightly more responsive.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features276
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Annotations
  • Anonymous Feedback
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Autofill
  • Automated Quoting
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Bereavement Management
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Bulk Uploading
  • Business Process Automation
  • Buy Side (Suppliers)
  • CRM
  • CSAT Survey Structure
  • Calendar Management
  • Campaign Management
  • Care Plan Management
  • Cataloging/Categorization
  • Charting
  • Chat/Messaging
  • Claims Management
  • Class Registration
  • Class Scheduling
  • Classroom Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Library
  • Content Management
  • Content Publishing Options
  • Continuous Feedback
  • Contract Drafting
  • Contract/License Management
  • Convert to PDF
  • Credit Card Processing
  • Curriculum Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Retrieval
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Digital Signature
  • Discount Management
  • Document Analytics
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Recognition
  • Encryption
  • Engagement Tracking
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Feedback Management
  • Field Sales Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Storage
  • Financial Aid Management
  • For Healthcare
  • For Higher Education
  • For Home Care Providers
  • For Legal Professionals
  • For Nonprofits
  • For Nursing Homes
  • For Sales Teams/Organizations
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Fundraising Management
  • Goal Management
  • Goal Setting/Tracking
  • Government Contracts
  • Grant Management
  • Group Registration
  • Guided Selling
  • HIPAA Compliant
  • Home Health Care Management
  • Housing Management
  • Incident Management
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • K-12
  • Knowledge Base Management
  • Knowledge Management
  • Learning Management
  • Live Results Sharing
  • Maintenance Scheduling
  • Media Library
  • Member Database
  • Membership Management
  • Merge/Append Files
  • Mobile Access
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Currency
  • Multi-Language
  • Multi-Party Signing
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • No-Code
  • Nursing Forms Tracking
  • Offline Access
  • Offline Response Collection
  • Online Invoicing
  • Online Payments
  • Online Polling
  • Online Registration
  • Onsite Registration
  • Opportunity Management
  • PCI Compliance
  • PDF Conversion
  • PDF Reader
  • Patient Intake
  • Patient Records Management
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Phone Polling
  • Pipeline Management
  • Pre-built Templates
  • Presentation Tools
  • Price and Cost Calculations
  • Price/Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Process/Workflow Automation
  • Product Catalog
  • Product Configurator
  • Progress Reports
  • Progress Tracking
  • Project Planning/Scheduling
  • Project Workflow
  • Projections
  • Proposal Generation
  • Proposal Management
  • Pulse Surveys
  • Question Branching
  • Question Piping
  • Quizzes
  • Quotes/Estimates
  • RFP Management
  • Randomization
  • Rater Selection
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recognition Tracking
  • Records Management
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Remote Data Capture
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Response Quotas
  • Response Validation
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Sales Activity Management
  • Sales Automation
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure File Viewer
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Service History
  • Single Sign On
  • Site Intercept Survey
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Specialty Contracts
  • Spend Management
  • Staff Scheduling
  • Statistical Analysis
  • Status Tracking
  • Student Information/Records
  • Student Management
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Tax Calculation
  • Team Collaboration
  • Template Management
  • Templates
  • Text Editing
  • Text Fields
  • Third-Party Integrations
  • Training Management
  • Transaction Management
  • Trend Analysis
  • URL Customization
  • User Management
  • Version Control
  • Video Support
  • Visual Analytics
  • Volunteer Management
  • Watermarking
  • Web Forms
  • Website Integration
  • Widgets
  • Word Clouds
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features137
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Annotations
  • Anonymous Feedback
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Autofill
  • Automated Quoting
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Bereavement Management
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Bulk Uploading
  • Business Process Automation
  • Buy Side (Suppliers)
  • CRM
  • CSAT Survey Structure
  • Calendar Management
  • Campaign Management
  • Care Plan Management
  • Cataloging/Categorization
  • Charting
  • Chat/Messaging
  • Claims Management
  • Class Registration
  • Class Scheduling
  • Classroom Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Library
  • Content Management
  • Content Publishing Options
  • Continuous Feedback
  • Contract Drafting
  • Contract/License Management
  • Convert to PDF
  • Credit Card Processing
  • Curriculum Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Retrieval
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Digital Signature
  • Discount Management
  • Document Analytics
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Recognition
  • Encryption
  • Engagement Tracking
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Feedback Management
  • Field Sales Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Storage
  • Financial Aid Management
  • For Healthcare
  • For Higher Education
  • For Home Care Providers
  • For Legal Professionals
  • For Nonprofits
  • For Nursing Homes
  • For Sales Teams/Organizations
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Fundraising Management
  • Goal Management
  • Goal Setting/Tracking
  • Government Contracts
  • Grant Management
  • Group Registration
  • Guided Selling
  • HIPAA Compliant
  • Home Health Care Management
  • Housing Management
  • Incident Management
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • K-12
  • Knowledge Base Management
  • Knowledge Management
  • Learning Management
  • Live Results Sharing
  • Maintenance Scheduling
  • Media Library
  • Member Database
  • Membership Management
  • Merge/Append Files
  • Mobile Access
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Currency
  • Multi-Language
  • Multi-Party Signing
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • No-Code
  • Nursing Forms Tracking
  • Offline Access
  • Offline Response Collection
  • Online Invoicing
  • Online Payments
  • Online Polling
  • Online Registration
  • Onsite Registration
  • Opportunity Management
  • PCI Compliance
  • PDF Conversion
  • PDF Reader
  • Patient Intake
  • Patient Records Management
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Phone Polling
  • Pipeline Management
  • Pre-built Templates
  • Presentation Tools
  • Price and Cost Calculations
  • Price/Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Process/Workflow Automation
  • Product Catalog
  • Product Configurator
  • Progress Reports
  • Progress Tracking
  • Project Planning/Scheduling
  • Project Workflow
  • Projections
  • Proposal Generation
  • Proposal Management
  • Pulse Surveys
  • Question Branching
  • Question Piping
  • Quizzes
  • Quotes/Estimates
  • RFP Management
  • Randomization
  • Rater Selection
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recognition Tracking
  • Records Management
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Remote Data Capture
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Response Quotas
  • Response Validation
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Sales Activity Management
  • Sales Automation
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure File Viewer
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Service History
  • Single Sign On
  • Site Intercept Survey
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Specialty Contracts
  • Spend Management
  • Staff Scheduling
  • Statistical Analysis
  • Status Tracking
  • Student Information/Records
  • Student Management
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Tax Calculation
  • Team Collaboration
  • Template Management
  • Templates
  • Text Editing
  • Text Fields
  • Third-Party Integrations
  • Training Management
  • Transaction Management
  • Trend Analysis
  • URL Customization
  • User Management
  • Version Control
  • Video Support
  • Visual Analytics
  • Volunteer Management
  • Watermarking
  • Web Forms
  • Website Integration
  • Widgets
  • Word Clouds
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations229
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrations94
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net

User reviews that mention these apps

AvatarImg

Verified reviewer

Telecommunications, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Jotform logo

Jotform

great surveys and the doc signing is oh so close

Reviewed 3 years ago

love the surveys -- PLEASE add the abiltiy to just drop fields willy nilly all over the pdf and spec who signs -- right on verge of home run here - could run the market - no one else has correctly nailed the concept of your form provider also being your doc signer provider and you are so close!!!!!!!!!!!!!!!!!!!!!!

Pros

love the surveys -- simple clean and easy

Cons

wanted to love the new digitial signatures -- the feature set was just off - couldn't add fields directly to PDFs so although was hoping could use as alt to pandadoc since already use jotform, the doc signing is closer to Zoho Sign and so a non-start for us

Vendor response

Thank you so much for your awesome review. We really appreciate it. Regarding your concern, it is possible to create a PDF form out of your web form or from scratch and you can definitely add fields in the PDF Editor. Here's a guide: https://www.jotform.com/help/212-how-to-create-a-pdf-form/. If you're referring to something else, please contact us at https://www.jotform.com/contact/ with more details so we can further help you. Have a good one!