Jotform vs HubSpot CRM

Google Forms

Docusign

Zoho CRM

Pipedrive

ActiveCampaign

Microsoft Forms

Compare Jotform and HubSpot CRM based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Connecteam

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

Google Workspace

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Docusign is a cloud-based digital signature platform that allows businesses to create, commit to, and manage their agreements on a centralized dashboard. The IAM for Sales application streamlines the sales contracting process, enabling sellers to create optimal deals more independently, close them faster, and extract more value. Its IAM for Customer Experience application transforms time-consuming processes into engaging experiences that build long-lasting customer relationships and drive scale.

Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally.

360 Degree Feedback

Access Controls/Permissions

Accounting Integration

Action Management

Activity Dashboard

Activity Planning

Activity Tracking

Admissions Management

Alerts/Notifications

Alumni Management

Annotations

Anonymous Feedback

Appointment Management

Appointment Scheduling

Approval Process Control

Archiving & Retention

Assessment Management

Asset Tracking

Attendance Management

Attendance Tracking

Attendee Tracking

Audit Management

Audit Trail

Authentication

Autofill

Automated Scheduling

Barcode/Ticket Scanning

Bereavement Management

Billing & Invoicing

Booking Management

Business Process Automation

Buy Side (Suppliers)

Calendar Management

Campaign Management

Care Plan Management

Charting

Claims Management

Class Registration

Classroom Management

Class Scheduling

Client Database

Client Management

Client Portal

Collaboration Tools

Commenting/Notes

Communication Management

Completion Tracking

Compliance Management

Compliance Tracking

Conditional Logic

Configurable Workflow

Confirmations/Reminders

Contact Database

Contact Management

Content Management

Content Publishing Options

Continuous Feedback

Contract Drafting

Contract/License Management

Convert to PDF

Credit Card Processing

CSAT Survey Structure

Curriculum Management

Customer Experience Management

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Data Analysis Tools

Data Capture and Transfer

Data Extraction

Data Import/Export

Data Retrieval

Data Security

Data Storage Management

Data Synchronization

Data Verification

Data Visualization

Digital Signature

Document Automation

Document Capture

Document Classification

Document Generation

Document Imaging

Document Management

Document Review

Document Storage

Document Templates

Donor Management

Drag & Drop

Dues Management

eCards

Electronic Forms

Electronic Payments

Reviews for Jotform come from a wide variety of industries, including education management (7% of reviewers), non-profit organization management (6%), and health, wellness and fitness (6%). The most frequent use case for Jotform cited by reviewers is forms automation (47% of reviewers).

Users and use cases

Reviewers appreciate Jotform’s generous free plan and flexible upgrades, which they say suit small businesses and occasional users. However, some users report steep price jumps, expensive paid tiers, and limitations that reduce overall value for money.

Value for money

The Jotform integrations most frequently cited by reviewers are: Google Sheets (a spreadsheet product rated 4.8 out of 5 for its integration with Jotform), Zapier (an integration product, 4.8), and Google Drive (a cloud storage product, 4.7).

Integrations

Jotform is a form builder program with key features that include customizable forms, customizable fields, forms creation and design, data capture and transfer, survey building, electronic signature, and more.

Jotform

Web-based

iPhone

Windows

Linux

iPad

Android

Starter

Bronze

Silver

Gold

Enterprise

specialist

My overall experience with Jotform is that it is the most capable "Swiss Army Knife" of data collection available in 2026. While many competitors focus on just one thing (like design or simple surveys), Jotform has expanded into a full-scale no-code productivity engine

Supervising Nurse

It’s a reliable and user-friendly tool that makes creating and managing forms simple and efficient. While there are a few limitations with pricing and advanced features, it delivers strong functionality and saves a lot of time for everyday use.

Safety and Fleet Administrator

The software also allows you to collect a lot of information very easily and makes it easy to get an idea of what is going on with any form you've created, such as who has or has not signed your form yet.

Program Director

We use this for surveys and check-in forms for our program and we appreciate the data collection and the form customization.

Product Manager

Makes data collection easier by managing all form responses on a single central page where I can just have an overview and a summary of all forms I have at any given time, enabled or disabled.

The drag and drop form builder makes creating professional-looking forms quick and intuitive, and the wide range of templates and integrations saves a lot of time.

Board Member

Jotform provided our nonprofit with a professional, custom-branded digital solution that replaced our manual mail-in process and successfully increased our membership.

Project Analyst

The lightweight but powerful design capability, in only a few minutes, you can spin up a form or survey, making it a great choice for smaller teams with less capacity.

Event Planner

Some advanced customization and automation features are limited in the free version, which can be restrictive when creating more complex forms for professional event clients.

Director of IT and Production

Jotform has both the power for complex forms, but also the ability to make it look good to both sides of the data-from those filling things out to those reviewing the data later.

Senior Project Manager

We've had clients use stripe, but want to make sure T&C's are acknowledged and signed but it was very difficult to enforce with programs like panda doc - so being able to automate purchase to signature of important documents was helpful.

Customer Service Lead

The drag-and-drop designer is highly intuitive and it is simple to design sleek and branded forms that could appear stunning on the mobile phone of any guest during their stay.

Student

It’s a user-friendly platform that makes creating forms quick and straightforward. While there are a few limitations, especially with advanced features, it’s a great tool for basic to moderately complex form building.

Analyst

However, some of the more advanced settings can feel overwhelming at first, and the limitations on the lower-tier plans can be restrictive if you’re working on larger projects. Despite these minor drawbacks, Jotform is a powerful and reliable tool for building and managing forms.

Founder

My overall experience using Jotform has been positive, helpful, and beneficial to our data collection, planning, and creating lists within our business and with organizing our audience's information.

The setup was incredibly intuitive for me as the creator; I especially love the conditional logic that hides unnecessary questions, making the forms feel much less daunting for our applicants.

Being a Customer Service Lead, I must be able to record guest information and service orders in the shortest time possible and not using a glitchy interface.

Manager, Membership and Development

We switched to Jotform from another similar platform because of the price and reviews we had heard from colleagues, and have since used it for a variety of surveys, forms, and processes for our organization.

IT Coordinator

when you need a form to collect data or simply just to record information whether for business or for yourself, jotform has me covered, i wanted to create a simple check-in\check-out form so when i go to a customers site to do some work, i wanted a way to track when i got onsite and when i would leave the site, but also record the work i did.

For a while I had difficulties with some employees not being able to sign into jotform and sign the forms I was sending them. But finally figured out a way to bypass this and I can now send a form link directly to them without any account needed.

Database Manager

They need something to check and see how many people are opening the form, what browser they are using and the ability to send the form via the app instead of having to send it via email.

It allowed me to launch and scale core parts of the Aurex app without waiting on developers, thanks to its intuitive interface and powerful integrations.

Customer Service Representative

It has been beneficial at my workspace in terms of making the customer info collection more seamless, reducing manual findings of follow-ups, and keeping everything in one place.

Graphic Designer

Overall, I like this app, it’s good for many different tasks like collecting event registrations, customer feedback, payment info, etc.

CoFounder

It is useful for everything from contact forms and surveys to registrations, payments, and internal workflows.

Emotional Storytelling Photographer

The drag-and-drop interface makes creating professional forms simple, and the customization options allow you to stay perfectly on-brand.

There are lots of form customizations and integrations for the price, as well as some new AI agent features which seem cool.

Aquatics Director

We used it for recording our chemical readings for our pools and daily checklists.

i have since then added more forms to the app that makes it almost like a website with all the appropriate portals to access whatever form that needs to be filled out for day-to-day duties.

President

For one of the forms we had seven PDFs that needed to be combined together and we did not want the person to have to rekey repetitive data (like name).  

Informatics Engineer

Lastly, I appreciate the advanced analytics in Jotform that gives us clear and actionable insights into firm performance and user engagement, helping us make better data driven decisions

Our customers are still having to pay their membership fee in a two-step process as they were before we used Jotform. While I liked the conditional logic and found it fairly simple to set up myself, it would have been better if AI could have helped me out with setting up more of those conditions.

Privat

Some of the usage limits are too low and the paid versions are too expensive, I wish they had an option that is more moderate in pricing, or the option to only pay for certain add ons.

Admin and Marketing

JotForm's drag-and-drop simplicity, smart automation, and seamless integrations make creating professional forms effortless.

Operations Manager

We are able to easily get client estimate requests, perform team member reviews, sned onboarding documentation for signature and so much more!

Owner

You can create forms and collect all the data you need, I like it that people can upload files and sign all in one form

I tried to enter the same information with Microsoft forms and I realized forms did not have as many capabilities as job form.

Marketing Consultant

I also wish there was a sandbox mode where I could make edits to my form without those changes being made live immediately.

director

The AI tool quickly whips up forms for me to send out to parents making it easy for myself and foolproof for the parents.

The abilitybto customise forms for data collection is unique due to its flexibility.

Jotform vs HubSpot CRM Comparison (2026)

Jotform

HubSpot CRM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives