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Identifix Shop Manager

Auto shop management tool for automotive and repair services

Last updated: March 2025

see alternatives

Table of Contents

Identifix Shop Manager - 2025 Pricing, Features, Reviews & Alternatives

What is Identifix Shop Manager?

Identifix Shop Manager is a cloud-based auto repair software that helps businesses in the automotive industry access original equipment manufacturer (OEM) services and repair information. The built-in estimating tools allow users to check equipment availability and price, create multiple jobs, build recurring task templates, and send estimates to customers via email.

It helps manage daily activities, from generating accurate repair orders to optimizing inventory and analyzing business metrics. The software enhances efficiency with digital inspections, steady workflow strategies, and clear communication. It modernizes customer interactions with digital messaging, customized repair orders, and remote payments.

Benefits of using Identifix Shop Manager

•Identifix enables users to search for the vehicle, issue, or vehicle code to complete the repair work.

•The platform delivers original equipment manufacturer (OEM) information through service manuals, R&R procedures, color-coded wiring diagrams, and more to execute the repair job efficiently.

•It collects and store labor and parts information in a centralized repository, enabling users to locate parts, labor times, and costs of vehicles in real-time.

•The shop management and diagnostic platform lets professional automotive technicians identify and fix problems, track inventories, and generate custom reports on a unified platform.

Starting from

289

Per month

Alternatives with better value for money

Identifix Shop Manager's key features

Most critical features, based on insights from Identifix Shop Manager users:

Quotes/Estimates

4.1

(7)

Estimating

4.3

(6)

Maintenance Scheduling

4.2

(5)

For Automotive Dealerships

5.0

(4)

Accounting

3.3

(3)

Inventory Management

4.0

(4)

All Identifix Shop Manager features

Features rating:

4.1

(50)

Activity Dashboard

4.0

(5)

Chat/Messaging

1.0

(1)

Appointment Scheduling

(0)

Billing & Invoicing

1.0

(1)

Communication Management

(0)

Employee Scheduling

(0)

Inspection Management

(0)

Multi-Location

2.0

(2)

Records Management

(0)

Reporting & Statistics

(0)

Service History

(0)

Third-Party Integrations

(0)

Work Order Management

(0)

Workflow Management

(0)

Identifix Shop Manager alternatives

Identifix Shop Manager

4.2

(50)

Starting from

289

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.1

Value for Money

3.6

Customer Support

3.9

Shop-Ware

4.8

(159)

visit website

Starting from

249

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.5

Value for Money

4.8

Customer Support

4.8

AutoVitals

4.8

(54)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.8

Value for Money

4.7

Customer Support

4.8

Workshop Software

4.1

(76)

visit website

Starting from

69.99

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.0

Value for Money

4.1

Customer Support

4.1

Identifix Shop Manager pricing

Value for money rating:

3.6

Starting from

289

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Identifix Shop Manager integrations (9)

Top integrations

QuickBooks Enterprise

Identifix Shop Manager support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Phone Support

Training options

Webinars

Documentation

Videos

Identifix Shop Manager reviews

Overall rating

4.2

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.21/10

Rating distribution

Pros

“Customer support is amazing you get one guy his actual cell number it’s direct communication they take wonderful care of you while your learning the system and when you need help.”

Sarah C.

Manager

“Love the help and resources this program provides. It is easy to use and if you need help using it or if the information that you are looking for is not there, you can always call to get help.”

alex r.

service advisor

“I will continue to use the software because when it comes to fixing cars it is a great software for mechanics to use for helping to troubleshoot.”

Sharon E.

owner

Cons

“After i cancel they still collecting money from my bank account, 2 charges already and im wasting my time to try to get my money back.”

FERNANDO A.

Owner

“I have come across repair problems that I can not find answers for on the Identifix website even though I assume other mechanics has come across the same problems.”

FRANCIE M.

owner

“Parts and Labor Estimator fails to meet my needs. Searching for parts or labor functions sometimes fails to supply required information or results supplied are inaccurate.”

Jim O.

Owner

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