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Identifix Shop Manager
5
33
4
10
3
5
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Auto shop management tool for automotive and repair services
Table of Contents
Identifix Shop Manager - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Identifix Shop Manager overview
What is Identifix Shop Manager?
Identifix Shop Manager is a cloud-based auto repair software that helps businesses in the automotive industry access original equipment manufacturer (OEM) services and repair information. The built-in estimating tools allow users to check equipment availability and price, create multiple jobs, build recurring task templates, and send estimates to customers via email.
It helps manage daily activities, from generating accurate repair orders to optimizing inventory and analyzing business metrics. The software enhances efficiency with digital inspections, steady workflow strategies, and clear communication. It modernizes customer interactions with digital messaging, customized repair orders, and remote payments.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Ease of Use
Repair Information
Diagnostic Technician
Pricing
Identifix Shop Manager’s user interface
Identifix Shop Manager review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
4.2
Ease of use
4.0
Customer support
3.9
Reviews sentiment
What do users say about Identifix Shop Manager?
Reviewers appreciate Identifix Shop Manager for its user-friendly interface and integration of repair data with workflow management, which they say saves time and improves accuracy. They find it helpful to access real-world feedback from other technicians, allowing them to identify common issues and streamline their workflow. Some indicate that it helps diagnose tricky problems and provides valuable information for basic repairs.
Users report that the interface can feel busy or antiquated, and they experience occasional glitches and unreliable model identification. They mention that updates are less frequent than competitors, and some feel reporting processes and day-to-day information are problematic.
Who uses Identifix Shop Manager?
Based on 55 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Identifix Shop Manager's key features
Most critical features, based on insights from Identifix Shop Manager users:
All Identifix Shop Manager features
Features rating:
Identifix Shop Manager alternatives
Identifix Shop Manager
Starting from
289
Per month
AutoLeap
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179
Per month
Marketing 360
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No pricing info
NAPA TRACS
Starting from
109
Per month
Identifix Shop Manager pricing
Pricing plans
Pricing details:
Launch
No pricing info
Features included:
- Unlimited Repair Orders
- Workflow
- Digital Vehicle Inspections
- Labor Guide
- Electronic Parts Ordering
- Integrated Payments
- Vin Decode
- Standard Reports
- Direct Hit Integration
Enterprise
No pricing info
Features included:
- Everything in Dominate
- Dedicated Account Manager
- Quarterly Business Reviews
- Dedicated Implementation Team
User opinions about Identifix Shop Manager price and value
Value for money rating:
To see what individual users think of Identifix Shop Manager's price and value, check out the review snippets below.
David D.
Driver
Amany E.
Infrastructure Manager
Identifix Shop Manager integrations (6)
Integrations rated by users
We looked at 55 user reviews to identify which products are mentioned as Identifix Shop Manager integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
Identifix Shop Manager support options
Typical customers
Platforms supported
Support options
Training options
Identifix Shop Manager FAQs
Identifix Shop Manager has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. What level of support does Identifix Shop Manager offer?
Identifix Shop Manager offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support
