App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
optimise-it
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhancing customer service via live chat
Table of Contents
Is this product right for your business?
Find out with a
optimise-it - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
optimise-it overview
What is optimise-it?
X-Livechat is a solution from Value Added Services (formerly optimise-it) within the Ströer X Group.
X-Livechat is an open and modular live chat software with omnichannel integration. The chat solution organizes, scales, automates and analyzes processes in customer service, sales and human resources.
Individually configured functions also address specific company requirements and make customer communication more efficient – while increasing customer satisfaction.
optimise-it’s user interface
optimise-it reviews
Overall rating
5.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
5
4
3
2
1
1
0
0
0
0
optimise-it's key features
Most critical features, based on insights from optimise-it users:
All optimise-it features
Features rating:
optimise-it alternatives
optimise-it
Starting from
199
Per month
Starting from
Free
Slack
Starting from
8.75
/user
Per month
LiveChat
Starting from
25
/user
Per month
optimise-it pricing
Pricing plans
Pricing details:
User opinions about optimise-it price and value
Value for money rating:
optimise-it support options
Typical customers
Platforms supported
Support options
Training options