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Race Entry Logo

Go the distance

Table of Contents

Race Entry - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Race Entry overview

What is Race Entry?

Race Entry offers membership, registration, booth sales, sponsorship management, volunteer management, email marketing, merchandising, online race results, race maps, growth tools, and more.

Race Entry’s software is free to race directors. The company charges 4.97% + $1.25 fee per registration. This fee includes credit card processing and merchant fees. Most pass the fee to participants, though it is possible to cover these fees yourself instead.

Offer a simple registration process to your attendees. Race Entry’s two-page registration makes it easy to sign-up. Registration pages are also fully customizable to match your branding and to include questions unique to your race.

Track the effectiveness of your marketing campaigns with Race Entry’s growth tools. Use small discounts to get participants to share your registration page with their friends on Facebook. It’s easy to create buzz and generate more participants. Encourage referrals with rebates for referrals.

Send automated, customizable emails encouraging people to finish their registration with a link so all they have to do is review their information and finish payment. Easily track your campaign effectiveness with custom promo codes.

Send emails to your participants and prospective participants. Race Entry’s email tool offers fully customizable emails and the ability to schedule sends. Automatically include your logo, your sponsor logos, and links to your social media accounts.

Fundraise more effectively with dedicated pages that track progress and let participants make fundraising teams. You can also include a donation opportunity on your registration page.

Use an online form to sell booths, sponsorships, and other marketing opportunities. Track payments from sponsors in Race Entry’s software, and display sponsors with links to their offers from your marketing page.

Track merchandise inventory and sales in Race Entry’s software. Add merchandise sales to your registration page or use a separate page just for merchandise. You can even use Race Entry’s integrated app to sell it at packet pick-up or the finish line.

Coordinate with volunteers on Race Entry’s platform – post tasks, view sign-ups, and track attendance.

Spend less time on customer service by allowing self-edits, deferrals, and transfers. Let participants fully manage their registration details themselves. Set deadlines for self-edits so there aren’t changes after you place your shirt orders. You can also set fees for deferrals and transfers.

Make race day memorable with race maps and a dynamic results page. Create a race map with all of the details: aid station and portapotty locations, elevation, and more. Use these maps in your marketing and for participants to prepare. Display results with Race Entry’s timing integrations. Race Entry’s individualized results pages also display photos and a finish line video with each participant. Photos and video automatically sort and display by bib number.

You’ll also receive support from a dedicated account manager. Ask them questions and get help using Race Entry’s software.

Key benefits of using Race Entry

Benefit from growth tools that actually work. Track the effectiveness of every growth tool that Race Entry offers. Turn your participants into marketers for your events with incentives for generating referrals and sharing your registration page on social media.

Use Race Entry’s financial tools to ensure expenses are covered and see profits. Benefit from real-time financial reports, support fighting chargebacks, and the ability to block repeat chargeback offenders or even just problem participants. Make smarter marketing decisions with heat maps that show where your participants come from.

Customize your dashboard with the reports you use the most. Work effectively with your team to produce your race. Race Entry makes it easy to give multiple users access to its software, and you can customize the permissions given to each user.

Use Race Entry’s robust messaging tools to communicate with participants via email and text. Automatically include links to your social media accounts and your sponsor logos in every email.

Easily make updates to sponsor offers, sponsor logos, sponsor payments through Race Entry’s platform. Sponsor logos and offers will automatically update to display on your marketing page.

Your marketing page displays information about your race, including reviews, photos, and custom text. It also has links to your registration page and booth sales page.

Fundraise more and better with distinct web pages that track goals and progress for each charity you work with. It’s easy for participants to create fundraising teams, too.

Sell vendor booths online, so it’s easy for vendors to sign up for your finish line or packet pick-up shows. It also makes it easy for you to track booth availability and payments.

Get support from your dedicated account manager when you need it – whether it’s a question or assistance using the software, Race Entry is here to help.

Starting price

Free

Alternatives

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Pros & Cons

Ease of Use

Race Management

Event Management

Registration

Race Entry’s user interface

Ease of use rating:

Race Entry pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(34)
5(117)

What do users say about Race Entry?

We have similar platforms at work, but there are nuances that require explanation.

Select to learn more


Who uses Race Entry?

Based on 151 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Nonprofit Organization Management
Events Services
Sports
Education Management
Others

Use cases

Registration
Event Management

Race Entry's key features

Most critical features, based on insights from Race Entry users:

Online registration
Contact management
Payment processing
Customizable forms
Attendee tracking
Refund management

All Race Entry features

Features rating:

Group registration
Self check-in/check-out
Calendar management
Email marketing
Event management
Event registration
Marketing automation
Registration management
Surveys & feedback

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Free

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Race Entry pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Race Entry price and value

Value for money rating:

To see what individual users think of Race Entry's price and value, check out the review snippets below.

“I like getting emails with each registration and I like the layout and different tab options on the right. I like the ability to integrate it with other areas of the race and have multiple events.”
TM

Thomas M.

Race Timer

“I really like how easy it is to set up. The customer services is great and they can customize to fit my needs.”
SS

Sam S.

Head Cross Country Coach

Race Entry customer support

What do users say about Race Entry customer support?

Customer support rating:

We analyzed 48 verified user reviews to identify positive and negative aspects of Race Entry customer support.

Widespread user sentiment highlights fast, responsive customer support, even outside standard business hours.

A number of users find support easy to reach and appreciate the team's willingness to go out of their way to help.

Multiple users note that support is knowledgeable, patient, and able to resolve even specific or complex issues.

A significant portion of users say helpful, friendly service was a key reason for choosing and staying with Race Entry.

Support options

Chat
24/7 (live rep)

Training options

Live online

To see what individual users say about Race Entry's customer support, check out the review snippets below.

“Most of all, the customer service--almost always a fast reply even during non-business hours--is unparalleled.”

RD

Rebecca D.

VP of Development

“We have had amazing customer service and they are super responsive to making ongoing improvements for specialized races.”

JR

Jennifer R.

Program Director

“The customer support people were very helpful. Whenever I had a question or a problem they were quick to respond.”

sp

susan p.

owner

Race Entry FAQs

Q. Who are the typical users of Race Entry?

Race Entry has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Race Entry support?

Race Entry supports the following languages:
English


Q. Does Race Entry support mobile devices?

Race Entry supports the following devices:
Android, iPad, iPhone


Q. Does Race Entry offer an API?

No, Race Entry does not have an API available.


Q. What level of support does Race Entry offer?

Race Entry offers the following support options:
Chat, 24/7 (Live rep)

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