Cvent Event Management vs Race Entry

Eventbrite

Whova

EventCreate

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

Whova is a cloud-based event management solution that enables businesses, universities, exhibitors, and government organizations to engage with attendees, generate name badges, handle online registration processes, and host video conferences.

EventCreate is a web-based ticketing and event management solution that helps businesses create, promote and manage their events. EventCreate provides an interface that businesses can use to easily upload data to sell tickets on the website, collect information from potential attendees, measure and monitor the performance of each event using a centralized dashboard and utilize templates to save time when creating new sites.

Digital Content Manager

We did struggle with features not working on 'Game Day' and not being able to get ahold of our support team member, but I do think that was likely due to the time zone differences.

Office Manager

I felt I was able to pick it up quickly and when I did need technical support, the cvent support team was quick to respond to my needs.

Operations Coordinator - Meetings + Travel

Their customer service team is unreal - I have never had such prompt connection or assistance from ANY software...ever!   While some of the functionality isn't intuitive, the Cvent team takes the time to drill down to where you are having trouble, walks you through the solution and then...checks back up to make sure it all worked out for you!  

Cvent Event Management provides online event planning and management, web survey and email marketing solution for event planners, attendees, and hospitality venues across industries, globally. The software supports the entire event lifecycle, from marketing and initial registration through to event check-in & beyond

Access Control

Access Controls/Permissions

Accounting Integration

Activity Dashboard

Activity Tracking

Agenda Management

Alerts/Notifications

Attendance Management

Attendance Tracking

Attendee Management

Attendee Profiles

Attendee Segmentation

Attendee Tracking

Audience Analytics

Audience Engagement

Audience Targeting

Badge Management

Badge Printing

Barcode/Ticket Scanning

Booking Management

Breakout Rooms

Budget Management

Calendar Management

Campaign Management

Chat/Messaging

Class Registration

Collaboration Tools

Communication Management

Conferences/Conventions

Conferencing

Confirmations/Reminders

Contact Database

Contact Management

Content Management

Credit Card Processing

Custom Domains

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Data Security

Data Synchronization

Discount Management

Document Storage

Drag & Drop

Dues Management

Electronic Hand Raising

Electronic Payments

Email Management

Email Marketing

Email Reminders

Email Templates

Engagement Tracking

Event Calendar

Event Management

Event Maps

Event Marketing

Event Registration

Event Scheduling

Event Ticketing

Event Tracking

Exhibit/Vendor Management

Feedback Management

File Sharing

Floor Plans & Maps

For Virtual Events

Gamification

Group Registration

Guest List Management

Guest List Search

Invoice Management

Kiosk Ticketing

Landing Pages/Web Forms

Lead Capture

Lead Generation

Live Chat

Live Streaming

Marketing Automation

Meeting Management

Member Communities

Member Directory

Member Portal

Membership Management

Mobile Access

Mobile Check-in

Multi-Event

Multi hosts

Multi-Language

Networking

Newsletter Management

Offline Access

On-Demand Webcasting

On-Demand Webinars

One-to-One Messaging

Online Payments

Online Registration

Reviews for Cvent Event Management come from a wide variety of industries, including non-profit organization management (13% of reviewers), events services (12%), and hospitality (10%). The most frequent use case for Cvent Event Management cited by reviewers is event management (81% of reviewers).

Users and use cases

Some users report that Cvent Event Management’s features can justify the investment for frequent or large events, and reviewers appreciate its cost-effectiveness in those cases. However, some reviewers find the pricing structure challenging, with high costs, add-on fees, and limited bundled options, making it difficult to justify for smaller organizations or infrequent events.

Value for money

The Cvent Event Management integration most frequently cited by reviewers is Salesforce Sales Cloud, a CRM product rated 4.2 out of 5 for its integration with Cvent Event Management.

Integrations

Cvent Event Management is an event management program with key features that include attendee management, registration management, online registration, reporting and analytics, and more.

Cvent Event Management

Android

iPhone

iPad

Web-based

Bizzabo

Stova

Eventsquid

ON24

Zoho Backstage

EventsAir

RingCentral Events

Swoogo

Accelevents

Professional

Enterprise

Difficult system navigation

46% of reviewers feel negative about Navigation, citing challenges in finding fields, navigating menus, and moving between sections. Some reviewers find that the platform requires many clicks and lacks logical organization, making it hard to locate options. Reviewers indicate that terminology and backend complexity contribute to navigation difficulties. Some users report that learning to navigate the system takes time and memorization. Reviewers appreciate the platform’s potential but feel that navigation is not intuitive and can be tedious for both new and regular users.

Complicated payment processing

Event Planner

It does not provide receipts for payments to my clients.   If they register a group and pay for a group total in one time it gives receipt only for last person paid.

51% of reviewers feel negative about Payment and Billing, noting issues with payment acceptance, delayed settlements, and misleading reports. Some reviewers find the lack of bulk payment options and complicated refund processes problematic. Reviewers indicate that contract terms, billing delays, and added fees for services create frustration. Some users report difficulties with credit card payments, VAT handling, and integration with accounting systems. Reviewers appreciate guidance from support but feel that billing and payment management often require manual work and persistent follow-up.

Steep learning curve

46% of reviewers feel negative about the User Interface, describing it as not intuitive and requiring significant training. Some reviewers find the layout confusing and the language unclear, making it hard for new users to determine necessary actions. Reviewers indicate that the interface is cumbersome and not user-friendly, especially for less-experienced users. Some users report that the system’s complexity and lack of intuitiveness hinder efficient setup and navigation. Reviewers appreciate the functionality but feel the interface needs improvement for easier use.

Frequent technical glitches

Cvent tends to acquire other platforms instead of building within, this can cause glitches and bugs.

Events Coordination Specialist

New features need to be fully tested before rolling out as they are often incomplete or don't have the bugs worked out.

78% of reviewers feel negative about Bugs and Issues, citing frequent system crashes, slowdowns, and convoluted workflows. Some reviewers find that technical problems like freezing, incomplete feature rollouts, and errors during saving or publishing disrupt their work. Reviewers indicate that troubleshooting can be tedious and support responses are sometimes delayed. Some users report that complex processes and redundant steps increase frustration, especially when urgent tasks are affected. Reviewers appreciate improvements but note persistent bugs and compatibility issues with integrations.

High and complex pricing

59% of reviewers feel negative about Pricing, mentioning steep costs, price-per-registrant models, and frequent add-on fees. Some reviewers find the platform expensive compared to alternatives, making it difficult for smaller organizations or nonprofits to justify the expense. Reviewers indicate that unclear pricing structures and annual fees limit access to features. Some users report that budget constraints prevent full utilization of the software. Reviewers appreciate the platform’s capabilities but feel that rising costs and lack of bundling options are significant drawbacks.

Integrated event mobile experience

Director of Professional Development

A standout feature is the platform's user-friendly website builder and mobile app creation tools, which enhance the event experience while requiring minimal technical expertise.

Creating the mobile app, uploading attendees and sending emails are important for our job, and having it all in one place is convenient!

92% of reviewers feel positive about the Mobile App, noting its seamless integration with event management and registration tools. Some reviewers find the app’s user-friendly design and responsive interface valuable for attendee engagement, networking, and accessing agendas. Reviewers indicate the convenience of managing events, uploading attendees, and sending communications all in one place. Some users report that calendar integration and push notifications enhance the attendee experience. Reviewers appreciate the ease of creating and customizing the app, as well as robust support and frequent improvements.

Versatile conference planning tools

Travel Technology Admininstrator

Whether it be a simple gathering of 20 attendees for training purposes, or a large national meeting with several complexities for 850 attendees, Cvent has been an excellent solution which provides our tiny, 4-person department with every tool we need to plan and execute successful events from start to finish.

91% of reviewers feel positive about Conference and Meeting Management, highlighting its ability to handle events of all sizes, from small meetings to large conferences. Some reviewers find the platform’s end-to-end solution streamlines planning, budgeting, and communication. Reviewers indicate that features like session curation, attendee invites, and real-time feedback save time and reduce manual work. Some users report improved cross-department collaboration and professional event presentation. Reviewers appreciate the flexibility to customize events and the support for both in-person and virtual gatherings.

Comprehensive attendee coordination

Field Marketing Specialist

Being able to check in attendees and print badges on the spot really levels up the whole experience for everyone involved. Plus, it's super handy for keeping track of who's actually shown up.

Assistant Director

It also helps with ticketing and tracking attendance and for large multi-day events the ability to customize everyone's individual schedule is wonderful.

91% of reviewers feel positive about Attendee Management, emphasizing the ease of tracking attendance, printing badges, and managing communications. Some reviewers find the platform’s automation helpful for organizing records, sending invitations, and collecting feedback. Reviewers indicate that real-time check-in and personalized schedules enhance the attendee experience. Some users report that integrated tools streamline event logistics and provide valuable data for future events. Reviewers appreciate the ability to customize communication and manage attendees across virtual and in-person events.

Flexible registration customization

Director

Cvent Event Management enhances smooth event registration and execution through customizable registration forms and live reporting capabilities.

87% of reviewers feel positive about Event Registration, highlighting its customizable forms, seamless integration, and user-friendly process. Some reviewers find the platform supports multiple admission types, pricing structures, and registration paths within one event. Reviewers indicate that tailored registration reduces manual work and provides access to crucial data. Some users report that integration with mobile apps and other tools enhances the registration experience. Reviewers appreciate the ease of setting up registration sites, managing coupon codes, and automating workflows for events of any size.

Streamlined event lifecycle control

Event Technology Manager

Great for event registration, user friendly, customizable forms and rules/restrictions on content, helpful at tracking travel details and requests, thorough reporting.

Associate Payments 

Cvent  enabled us to organize the events we needed without the need to put in a lot of efforts, as the high-quality automation that Cvent provides to users enables them to simplify all processes related to the life cycle of the event, which makes all the affairs of the event clear to everyone as well as the records, and thus gives us a sense of security because all Things are under control.

88% of reviewers feel positive about Event Management, noting its robust capabilities for planning, registration, communication, and reporting. Some reviewers find the integration with other tools and automation features simplify complex event logistics. Reviewers indicate that real-time analytics, customizable websites, and drag-and-drop design options save time and improve control. Some users report that the platform supports both recurring and large-scale events efficiently. Reviewers appreciate the flexibility to tailor events and the comprehensive reporting for measuring ROI and attendee engagement.

Corporate Events Specialist

Cvent Event Management is a tool that streamlines all of my event's most important elements - an event website, attendee list, reporting features, badge printing and so much more.

General Manager

I also rely heavily on the reporting tools which give me granular data on everything from ticket sales to session attendance.

Event Manager

Cvent Event Management offer an expansive list of tools and resources for building out and executing an event from early planning to post-event wrap up.

Project Manager

Does a good job of informing attendees at a conference of where the location of different presentations are, easy to get information out to all attendees should there be alerts or changes, and easy to integrate the information

That is why on my part I use Cvent Event Management to automate the entire process of event management from registration, venue selection to execution.

Managing Director

Cvent remains a completely trusted brand that has updated features to aid my venue sourcing and complete event management.

I do feel like the sales reps (during your software search) sell you "a lot," only for many of those features not to have been past Beta testing or not to be available yet...

It handles the chaos of event planning with structure and reliability that I have not found in other platforms.

Oftentimes, we would get set up with a team member, and they would either leave their role before our event or be out of range if we needed them in the moment.

Member Engagement

We experienced some difficulties with certain integrations and customizations with our management system.

The fact that everything from the conference website to the attendee list is available all within one space saves us time and effort again and again.

Registration and Technology Manager

I wish the reporting wasn't so siloed into the various categories because sometimes I need fields that aren't available on that particular report, so I end up using Registration Details or Invitee Details report to essentially create my own report.

Creative

We love how easily we can track attendees, filter qualified leads for our clients, and send automated surveys.

Founder

There is a learning curve at the start, but once set up, it’s a powerful tool that makes our events run more smoothly and gives us great data for measuring success.

Associate- Business System Admin

Reporting & analytics is something we rely on for our numbers & for planning strategies

It gives me the added layer of confidence I need to manage multiple programs at once!.

Cvent Event Management vs Race Entry Comparison (2026)

Cvent Event Management

Race Entry

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives