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Shopify vs Cin7 Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Category Leaders

Cin7 makes complex retail and wholesale simple, with all-in-one Inventory Management, POS, Direct EDI Integration and 3PL integration.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

295

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

5.6K

5

4

3

2

1

3,647

1,619

306

59

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.3

499

5

4

3

2

1

272

159

30

20

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

We love that is is really use to use, to manage the products and check the orders. It is very user friendly, which is really helpful when you have a large team.
I love how easy it is to check out. I love there is a card swiping device too so payments are flawlessly done.
Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.

Pros

Great customer support, the implementation team took good care of us and answered our questions quickly and efficiently. They were patient and gave clear explanations.
Great reporting capabilities. Customer service has been amazing and our implementation specialist has been a dream to work with.
Secondly, the support we get from the team is outstanding. Rep has been available to resolve issues and any and all tweaking is possible to do with ease with him.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.
Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
Bad practice, leaves a bad taste in the mouth. No other company does that.

Cons

Stock sync is a mess, keeps zeroing out our Shopify stock. Uploading from Cin7 to Shopify is impossible, we tried and lost all our store listings took 5 days to re-enter the data.
Zero compensation for lost data which was only one of the issues with bugs.
9 months on, and still no end in sight to the implimenttation process, with one team member blaming another, or a different department being the common issue.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features46
  • 3PL Management
  • API
  • AS2 Capability
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Commission Management
  • Contact Database
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Transformation
  • Database Support
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Drag & Drop
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Exceptions Management
  • For B2B
  • For Retail
  • For Small Businesses
  • Forecasting
  • Gift Card Management
  • Import/Export Management
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Label Printing
  • Labeling
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple Format Support
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Procurement Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Orders
  • Refund Management
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Templates
  • Third Party Integrations
  • Transaction History
  • Warehouse Management
  • Website Management
  • Workflow Management
  • Workflow Scheduler
  • eCommerce Management
  • Total features136
  • 3PL Management
  • API
  • AS2 Capability
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Commission Management
  • Contact Database
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Transformation
  • Database Support
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Drag & Drop
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Exceptions Management
  • For B2B
  • For Retail
  • For Small Businesses
  • Forecasting
  • Gift Card Management
  • Import/Export Management
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Label Printing
  • Labeling
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple Format Support
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Procurement Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Orders
  • Refund Management
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Templates
  • Third Party Integrations
  • Transaction History
  • Warehouse Management
  • Website Management
  • Workflow Management
  • Workflow Scheduler
  • eCommerce Management

Integrations

  • Total integrations1275
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations57
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Cin7 logo

Cin7

Well featured, powerful, good value for money.

Reviewed 9 months ago

Very happy with Cin7 overall. We moved from a whole of business software package we used for 19 years to Xero and another parts and POS 18 months ago. Xero was good, which we still use but the parts and POS system we selected wasn't a good choice. We changed to Cin7 after a few months and wish we'd made the initial switch to Cin7 instead. Since then we've never looked back.

Pros

Product ordering & management is powerful and makes managing our retail shop straight forward. Point of Sale is easy to use. Multi user functionality never conflicts so we don't get IT issues with Cin7.

Cons

Functionality between Cin7 & Shopify is limited.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Cin7 logo

Cin7

Looks Decent, Will Have to See When Up and Running

Reviewed 6 years ago

So far it looks promising and support is working with us to tackle problems we're having with Shopify tax solutions, and Commission Rep reporting features as well was discount issues within the B2B platform. Once these are resolved I expect it will meet our needs. We hope to have our warehouse needs met by Jan 1, and our B2B platform ready by Feb 1. Until we launch and have been using for a bit, we can't give more stars - but we're optimistic it will be suited to our staff and customer needs. The layout seems user-friendly, as always with a big system change over - the headaches lie within the setup.

Pros

User Friendly

Cons

Integration problems are taking something to set up with Shopify

Vendor response

Hi Brad, thank you for the overall 3 star review! We hope your on boarding experience has been great and that everything is now resolved. We look forward to the continued support and value you as a customer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Cin7 logo

Cin7

Good Inventory tracking... Great customer support!!

Reviewed a year ago

Great customer support! Very responsive and knowledgeable about the program. Ran into a couple of hiccups during set up but onboarding team was fast about identifying problems and solving it

Pros

Great for keeping track of inventory Good pricing for the features that we need

Cons

Lots of steps for updating and syncing inventory with Shopify

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Cin7 logo

Cin7

We have been with cin7 for 5 months now and so far we love it. The program is simple and easy.

Reviewed 5 years ago

Organization Integration with Shopify B2B website for our wholesale customers

Pros

We like the simple organization of everything with-in the system. Very self explanatory. There's so many opportunities with cin7 to be able to keep track of information and manage inventory. When we joined we had no idea how much cin7 really had to offer. From the B2B site to the easy integrations with our website, we are definitely a satisfied customer.

Cons

I wish there was the ability to make items a different price within a size grid. For example our shirts we get in sizes X-Small to XX-Large and our XX-Large shirts cost more so the only option I have is to create another product for the XX-Large or just take note of it elsewhere for book keeping. Also it would be great to see an option that allows you to discount your products and it get pushed over to our integration which is shopify.

Vendor response

Thank you Taylor for your review and feedback on Cin7. We have submitted this request to the product team. They prioritise these requests based on demand. All new features will be published on our website at https://help.cin7.com/updates. We really appreciate your positive feedback!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cin7 logo

Cin7

Great decision

Reviewed 2 years ago

Very pleased with the implementation team

Pros

Browser access, ease of use, batch tracking, amazon and shopify integration

Cons

Honestly, cant think of any. In time maybe.

Vendor response

Hi Hayik, Thank you for your outstanding review! Our goal this year is to make every customer as happy as we've made you. We hope you and your loved ones are staying healthy and thank you for being a Cin7 customer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Cin7 logo

Cin7

Great System for Small Business

Reviewed 3 years ago

Has been great. Very hands on from our side but Cin7 support were there to show us where the resources are to be found.

Pros

I love that Cin7 is cloud based, integrated well with Shopify and is relatively easy to use.

Cons

Some inventory control functions are a little simple. Some areas of the system are very flexible which is great as a manager but is too easily edited by other staff.

Vendor response

Hi Kate, thank you for the review! Great to hear our support team was able to help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Cin7 logo

Cin7

Taking us up a step

Reviewed 2 years ago

Good. We were assigned [SENSITIVE CONTENT HIDDEN] who was extremely response, knowledgeable and great to work with. She was very patient as we only have a small and not particularly experienced team so were on a steep learning curve.

Pros

The capacity to allow us to grow internationally and integrate with all our existing platforms

Cons

Not all automated eg need to push through changes to Shopify (but that is easy enough to manage)

Vendor response

Hi Clare, Thank you for your review, we are pleased to know our software and service have met your business requirements! Thank you for being a Cin7 customer! Sincerely, Erin (Marketing Team)