Stripe vs Helcim

Shopify

Square Point of Sale

Square Payments

Lightspeed Retail

authorize.net

PayPal Enterprise Payments

Compare Stripe and Helcim based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

PayPal

PayPal provides an end-to-end suite of tools that can integrate with a business's existing systems and service providers. Its network of shoppers and businesses provides AI-driven data insights to help businesses reach new customers and drive results.

Venmo

Venmo is a digital wallet and payment gateway that allows customers to send money and make purchases via mobile device, and share activity via the purchase feed

Square Payments is an online payment processing solution which integrates with Square hardware & POS software to allow businesses to accept payments

Stripe is a financial infrastructure platform that enables businesses to accept payments online and in person. It offers a suite of APIs for payment processing, subscription management, fraud prevention, and financial services integration Stripe provides both developer-focused tools with extensive documentation and no-code solutions for businesses without technical staff.

Accounting Integration

ACH Payment Processing

Activity Dashboard

Billing & Invoicing

Compliance Management

Credit Card Management

Credit Card Processing

Cryptocurrency Processing

Dashboard

Data Security

Debit/Credit Card Processing

Electronic Payments

Financial Reporting

Fraud Detection

In-Person Payments

Invoice Management

Mobile Access

Mobile Payments

Multi-Currency

Multiple Payment Options

Online Payments

Partial Payments

Payment Fraud Prevention

Payment Links

Payment Processing

PCI Compliance

Point of Sale (POS)

Receipt Management

Recurring/Subscription Billing

Reminders

Reporting/Analytics

Reporting & Statistics

Sales Reports

Self Service Portal

Third-Party Integrations

Transaction History

Transaction Management

Transaction Monitoring

Reviews for Stripe come from a wide variety of industries, including Marketing and Advertising (11% of reviewers), Computer Software (8%), and Information Technology and Services (6%). The most frequent use case for Stripe cited by reviewers is payment processing (94% of reviewers).

Users and use cases

Some users say Stripe offers competitive, transparent pricing and they appreciate the lack of hidden fees. Reviewers appreciate the value from robust features, but some users report that fees can add up, especially for small nonprofits or high-volume businesses.

Value for money

The Stripe integrations most frequently cited by reviewers are: WooCommerce (an eCommerce product rated 4.8 out of 5 for its integration with Stripe), WordPress (a website builder product, 4.9), and Shopify (an eCommerce product, 4.8).

Integrations

Stripe is a payment processing tool with key features that include payment processing, online payments, debit/credit card handling, data security, payment fraud prevention, mobile payments, and more.

Stripe

Web-based

iPad

Android

iPhone

Standard

Custom

Professional housing consultant

The eye catching feature for me was the ability to use a nfc capable smartphone to take payments with tap to pay instead of having to use a stripe terminal.

Artist Painter

I worked with them for hours to set up a test transaction on one of the checkout pages that I set up before I clicked the setting to receive notifications. But if I had made a sale and didn’t receive a notification I would have had one very angry customer AND THAT CUSTOMER WOULD HAVE BLAME ME FOR NEGLECTING THEM AND I WOULD HAVE GOTTEN A HORRIBLE REVIEW FOR BEING NEGLECTFUL AND SEVERELY UNPROFESSIONAL..

Customer Service Lead

Sometimes bugs in the mobile dashboard are the cause of slow instant refunds, and customer service is sometimes sluggish when dealing with emergency guest requests.

Owner

I created a wordpress website to sell trophies and I use Stripe to allow my customers to make secure payments.

Director of Sales and Marketing

I liked that Strupe has an app that allows you to manage your account from a mobile phone with jist as many options as the desktop version meaning logging in from a computer online.

After all of this frustration during this back and forth with Stripe I looked at my online bank accounts and noticed that the account that I use solely for inflow of money was -$5157 in arears.

I mistakenly made a dispute on my credit card because I didn’t recognize the transaction, but I was on the phone with my credit card company and I finally did recognized the transaction as a test I made using the Stripe checkout

Manager

We had to turn off the Auto-Imports because it duplicated all of the entries in the ledger and that was an absolute nightmare to manually remove.

Creative Designer

I like the ease of being able to accept different forms of payment like visa, Apple Pay, google pay, etc, all with stripe.

Software Engineer

APIs and Stripe checkout make it quick and simple to get up and running, without having to worry about implementing your own security etc - with just a few lines of code.

I also documented the client’s refusal to communicate and move the project forward, which created the delays. Despite publicly posting my work, the client continued to claim that I had done nothing.

Developer

Overall Stripe has been my go to API for handling payments for all my custom web development projects.

OWNER

No customer support, no contact info, not helpful, reserves with our money, I can go on, but it won't allow me to type everything.

Assistant Manager

Stripe assesses merchant risk dynamically, sometimes sudden account suspensions or holds on funds with little notice

Online reservation of rooms through international credit card can be done on our front-desk with ease.

Director

Pricing, they don't connect to other merchant banks so you are locked into their pricing if you build your app around their platform

SPEECH LANGUAGE PATHOLOGIST

Stripe has made it easy for my patients to fast and securely pay invoices for their therapy sessions.

Managing Trustee

I’m wishing the time from the donation submitted and the time of actual deposit were shorter than several days, considering the fees charged.

You also have the ability to send out invoices and payment links to customers saving the hassle of leaving their own home for a phone in order to deliver gifts to family/friends from miles away!

Vice President

Almost never have we run into a bug, and more often than not, a message from Stripe is straight forward, with solid support, and works without any intervention after setup.

Stripe accepts almost all currencies, and supports heaps of integrations.

Occasionally it won't accept card payments at the time of payment collection but I think that's often resolved by turning machine off/on.

The reporting also can be clunky at time and the fees can be a bit high, but not much different that other providers.

Accounting Manager

It is an efficient system, good reports, visibility of donors and events provides us the necessary feedback to evaluate the effectiveness of our fundraising programs.

Landlord

It allows me to accept credit (cc) card payments with ease!

It enables me to do business online knowing that I can accept payments from customers worldwide, it doesn't matter the location I'm doing business at.

Program Director

We have used them for the last 3 big events that my company hosted and we didn't have to worry about receiving the correct payment and the payments were deposited in the business account within 3 days!

Student

Stripe makes payment processing easier and faster and I like the transaction status reporting in real-time that is helping me understand whether the transaction if has been successful or still not

They have an arduous review process if any charges get flagged or issues come up.

Senior Sales Executive at WhiteWater, Inc.

To set up and manage online payments without adding operational complexity, I work with Stripe.

Event manager

I love that clients can be tasked with an event deposit and put their details in safely without having to fill out an authorization form or getting on a call with me

The setup process was quick and easy with only a few questions about your business and how stripe can tailor its services to your business type.

I also wish there was an indicator that demonstrated which way to swipe the card when necessary and up or down facing.

Accountant

It is hard to think about what I don't like about Stripe, other than it could be a little more user friendly in the fact for labeling the tabs a little more clearly.

Teacher

PLUS, I now have a system that sends receipts automatically for me... saving me so much time that I can now put into creating content, marketing, etc.

Office manager

We take on a lot of payments per day so sometimes it’s hard to find things but that’s a busy business issue and not a bad thing!

Open source contributor

It feels like it is filling a void by connecting to payment platforms that do not have other easy connections.

Chief Psychologist

I wish the % charged was graduated - as my business grows, it would be nice to pay a smaller percentage for each transaction.

Dive Operation Manager

Stripe simplifies credit card refunds and payment, and the dashboard is easy to use for account maintenance and tracking payouts.

Aspiring Enginner and Entrepreneur

One downside of using Stripe which i think is its fee structure, which might be considered slightly higher compared to some other payment processing platforms, especially for smaller businesses (not with the multi billion dollar company )with lower transaction volumes.

Head of Sales

With short term transactions, there may be prorations, refunds, automatic payments and there is an easy path to navigating, and monitoring all within Stripe.

I feel safe, I dont experience huge delays like the last payroll system we used that made our payments arrive even 3 days after payroll date (30-31).

Senior Business  Executive

Yes there are kind of Industry leaders now in , so good product comes high price but the thins is there is no flat fee system and they charge per transaction and fees Is quite high.

Property Manager

It was very easy to integrate with our property management software to collect invoiced funds easily in one place!

Staff Accountant

The only complaint I would have is regarding the emails that Stripe sends to notify you of a payment.

naturopathic doctor

Transaction fees are not ideal to pay, I felt stripe was on the higher side but it wasn't a deterrent to using it

Business owner

I don't like that payment deposits can take several business days if you don't want to pay an increased fee for immediate deposit.

Sr. Communications Consultant

Stripe is another way to easily pay for goods and services from virtually anywhere.

Stripe works with a great number of countries all over the world and the speed of money transfer from your Stripe account to your bank account is rather high (1-3 days)

I did not like how it deducted the monthly charge from the money coming in without letting you know it was doing it.

Reviewers indicate Stripe’s payment processing is smooth, reliable, and supports a wide range of payment methods, including credit/debit cards, wallets like Google Pay and Apple Pay, and even buy now pay later options. Users report Stripe integrates easily with websites and other products, offers transparent fees, and provides a helpful dashboard. They find Stripe’s payment processing fast and secure, though some mention high processing fees and occasional delays or holds on large transactions. Of the 211 Stripe users who gave detailed accounts of their use of Payment Processing, 100% rated this feature as important or highly important.

Bank Account Management

Fees

Fraud Prevention

Refunds

Chargebacks

Security and Access Control

Customer Support

User Interface

Limited global accessibility

the fact that it is not readily available in most countries can have many repercussions for international business owners.

Creative Writer

I start by saying that what I have against Stripe is the fact that many countries are unable to use Stripe and this is very annoying, sometimes those abroad can set up the account for me and this is terrible, I would love to improve on this one aspect.

71% of reviewers feel negative about Stripe’s country availability. Users report frustration that Stripe is not supported in many countries, especially in developing regions, Eastern Europe, and parts of Latin America and Africa. They say this limitation creates barriers for international businesses and forces some to use workarounds or alternative providers. Reviewers often mention that the lack of support in certain countries disrupts collaboration and restricts business growth, making it a significant drawback for those with a global customer base.

Challenging chargeback process

61% of reviewers feel negative about Stripe’s handling of chargebacks. Users indicate that chargeback disputes are difficult to win, even with supporting documentation, and that Stripe often sides with customers. They mention high fees associated with chargebacks and note that merchants are liable for costs, sometimes losing both the product and the revenue. Reviewers also highlight slow or unhelpful customer support during disputes and express concern about the impact of frequent chargebacks on account standing.

Costly and slow refund process

39% of reviewers feel negative about Stripe’s refund process. Users say that refunds are not straightforward, often requiring manual steps or causing delays for customers. They report that Stripe does not return processing fees when issuing refunds, resulting in financial losses for merchants. Reviewers also mention difficulties in tracking and managing refunds, lack of seller protection, and slow customer support responses. Some find that frequent or large refunds can trigger account holds or additional scrutiny.

Inconsistent fraud management

Founder

When you deploy Stripe Radar, for which you extra pay BTW, sometimes authentic payments are flagged as potentially fraudulent and are not completed. When this happens it's very frustrating to the customer and to us as well.

Sales Manager

Their only solution was: give us more money in the form of a service called "fraud radar" but you had to manually review each payment with meaningless tools that didn't work and they didn't guarantee anything.

70% of reviewers feel negative about Stripe’s fraud prevention. Users say the fraud detection system can be overly strict or ineffective, sometimes flagging legitimate transactions or failing to block obvious fraud. They report that account holds, payout freezes, and sudden suspensions can occur without clear communication or explanation. Reviewers also mention difficulties in resolving disputes, lack of transparency in risk assessments, and the need to pay extra for advanced fraud tools, which they find frustrating and disruptive to business operations.

High and complex fee structure

Having to pay a subscription fee, fees for readers, transaction fees, credit card fees, etc, it became extremely expensive to use, especially compared to other similar software.

44% of reviewers feel negative about Stripe’s fees. Users report that transaction and processing fees are higher than some competitors, especially for small businesses or high-volume merchants. They mention additional charges for certain features, international payments, and refunds, which can add up over time. Reviewers also find the fee structure confusing and say that hidden or unclear costs make it challenging to predict expenses. Many express a desire for lower rates or more transparent pricing.

Flexible donation management

Security supervisor 

It works with you easily and widely, as it is present in almost all of Europe and accepts donations, meaning that it participates in the development of societies

90% of reviewers feel positive about Stripe’s donation capabilities. Users report that Stripe makes it easy for nonprofits and organizations to accept both one-time and recurring donations, often mentioning discounted rates for nonprofits. They appreciate the integration with fundraising platforms and donor management tools, as well as features that allow donors to cover fees. Reviewers highlight the convenience of automated tax documentation and the ability to track and export donor data. Many say Stripe’s donation features help streamline fundraising and improve donor experience.

Robust security and compliance

The application boasts a high level of security, ensuring the protection of sensitive customer information.

91% of reviewers feel positive about Stripe’s security and access control. Users indicate that Stripe provides a strong sense of safety for both businesses and customers, highlighting features like PCI compliance, encryption, and two-factor authentication. Reviewers value the platform’s proactive approach to data privacy and regulatory requirements, and many say these security measures help build customer trust. They also appreciate the ability to customize security settings, such as 3D verification, and find that Stripe’s secure environment reduces their own workload related to payment safety and fraud prevention.

Developer-friendly API resources

Research Director

Using Stripe is every developer's dream; amazing API with great documentation, easy testing and a solid customer support / community ecosystem.

90% of reviewers feel positive about Stripe’s API and documentation. Reviewers praise the comprehensive, well-structured documentation and the ease of integrating Stripe’s APIs with various programming languages and platforms. They say the platform offers extensive examples, templates, and testing environments, making it accessible for both experienced developers and those new to payment integrations. Users appreciate the flexibility to customize payment workflows and the availability of live developer support, which helps resolve technical questions efficiently.

Large Enterprises

Freelancers

Small Business

Mid-size Business

Helcim lets you set up automatic payments and billing with ease. Use the card vault to save customer information and automatically process payments when they’re due.

Stripe vs Helcim Comparison (2026)

Stripe

Helcim

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives