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Total Contacts & HelpDesk
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Happy Customers are Loyal Customer
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Total Contacts & HelpDesk - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: January 2026
Total Contacts & HelpDesk overview
What is Total Contacts & HelpDesk?
Total Contacts & HelpDesk Solution features an integrated CRM, providing a comprehensive solution for Sales, Support Service, and E-Marketing. Manage, organize and store customer contact information is a secure database. From inception to resolution, keeping track of every call and email for your contacts relating to Opportunity, Sales, and Support needs. Every inquiry is linked to the contact record. Quickly access current or history inquiries. Create and link opportunities that you can track from initial quote to the final sale. Create custom email templates, create unique contact filters to E-market to prospects and customers. Reporting built-in with basic reports. Ability to customize your own reports with your own branding, design, and data.
Total Contacts & HelpDesk’s user interface
Total Contacts & HelpDesk reviews
Overall rating
4.3
/5
24
Positive reviews
69
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.69/10
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Total Contacts & HelpDesk's key features
Most critical features, based on insights from Total Contacts & HelpDesk users:
All Total Contacts & HelpDesk features
Features rating:
Total Contacts & HelpDesk alternatives
Total Contacts & HelpDesk
Starting from
480
/user
One-time payment
LiveChat
Starting from
25
/user
Per month
Zoho Assist
Starting from
480
Per month
Freshservice
Starting from
19
/user
Per month
Total Contacts & HelpDesk pricing
Value for money rating:
Starting from
480
/user
One-time payment
User opinions about Total Contacts & HelpDesk price and value
Value for money rating:
Total Contacts & HelpDesk support options
Typical customers
Platforms supported
Support options
Training options