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XProtect Logo

Open platform video management software

Table of Contents

XProtect - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

XProtect overview

What is XProtect?

Milestone Systems provides data-driven video technology that protects people and property and increases business efficiency. Milestone’s XProtect® video management software (VMS) platform is used in 500,000+ customer sites worldwide.

XProtect connects all an organization’s cameras, sensors and other hardware, giving users full control over their video technology installations. They can store, share, retrieve, display and analyze all their video footage in one place. It comes in five variants, ranging from XProtect Express for small businesses with only eight cameras, up to XProtect Corporate for large-scale, high-security and multi-site installations with unlimited devices.

XProtect is an open platform, so it can be configured and scaled as needed. Milestone offers a selection of extensions for XProtect that includes Smart Wall, a customizable video wall for control rooms, and XProtect® Rapid Review, a forensic video analytics tool.

XProtect users also have the option to integrate third-party software and hardware from Milestone’s 3,000+ Technology Partners. Popular integrations include access control, analytics, artificial intelligence, and motion, smoke and audio detection. XProtect is compatible with more than 13,000 devices. The Product Security Incident Response Team (PSIRT) keeps all XProtect users up to date with security issues, news, patches and hotfixes.

XProtect is complemented by Milestone Kite cloud-delivered VMS and Milestone Husky IVO™ hardware. And it is supported by Milestone Care, a complete software maintenance and support program that takes care of the product throughout its lifetime.

Key benefits of using XProtect

The industry’s most reliable recording with failover servers for continuous video access. No one can afford downtime or data loss. With installations at more than 500,000 customer sites, our technology is tried and tested.

XProtect adheres to the highest security standards, so you can minimize the risk of malicious attacks and breaches caused by human error. Our platform offers peace of mind with GDPR and FIPS 140-2 compliance.

XProtect's open-platform architecture and a wide range of APIs enable you to continuously build on your existing platform with additional hardware and software. A centralized search platform and multi-layer maps assure visualized situational awareness, intuitive camera navigation, and easy collaboration. Milestone’s unique Technical Support, Milestone Care Premium, is available 24/7 to keep your solution running reliably.

Starting price


Alternatives

with better value for money

XProtect’s user interface

Ease of use rating:

XProtect reviews

Overall rating

4.6

/5

27

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.56/10
Rating distribution

5

4

3

2

1

17

9

1

0

0

Pros
“I do like it, control of each area of camera is done with ease.”
KM

Katrina M.

Security

“How easily you can migrate from a different software to milestone is the best part of the software on my experience.”
SP

Shane P.

Owner

“The application makes my job easier. It even makes it more fun.”

Verified reviewer

Anonymity request

Cons
“We have a lot of cameras and sometimes it lags or takes a while to load. It also won't work if I leave it for a while.”
Verified reviewer profile picture

Christopher D.

Testing Center Manager

“We got quite poor support through a local reseller, and the biggest cons is very limited options in archiving footage (and purchasing a higher version is too expensive to justify).”
TS

Tom S.

Business Systems Specialist

“The client controls on the user side are a bit restricted compared to the server side admin UI.”
MP

Manuel P.

System Administrator

Who uses XProtect?

Based on 27 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Telecommunications
Higher Education
Computer & Network Security
Security and Investigations
Others

Use cases

- Not enough reviews
-
-
-
-
-

XProtect's key features

Most critical features, based on insights from XProtect users:

Security management
Access controls/permissions
Investigation management
Monitoring
Historical reporting
Alarm management

All XProtect features

Features rating:

Video archiving
Real-Time analytics
Visitor tracking
Visitor management
Video tagging
Video management
Video analytics
User profiles
Third-Party integrations
SSL security
Search/Filter
Safety incident management
Reporting/Analytics
Reporting & statistics
Real-Time monitoring
Playback controls
Multi-Location
Multi-Language
Mobile access
Live streaming
Inside the Video Search
File storage
Digital asset management
Customizable reports
Customizable forms
Audio/Video recording
API
Alerts/Notifications
Alerts/Escalation

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XProtect pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about XProtect price and value

Value for money rating:

To see what individual users think of XProtect's price and value, check out the review snippets below.

“I do like it, control of each area of camera is done with ease.”
KM

Katrina M.

Security

“How easily you can migrate from a different software to milestone is the best part of the software on my experience.”
SP

Shane P.

Owner

XProtect support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

Documentation
Webinars
In Person
Live Online
Videos

XProtect FAQs

Q. What type of pricing plans does XProtect offer?

XProtect has the following pricing plans:
Pricing model: Free, Open Source

These products have better value for money


Q. Who are the typical users of XProtect?

XProtect has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does XProtect support?

XProtect supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Turkish


Q. Does XProtect support mobile devices?

XProtect supports the following devices:
Android, iPad, iPhone


Q. Does XProtect offer an API?

Yes, XProtect has an API available for use.


Q. What level of support does XProtect offer?

XProtect offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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