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Top Rated Call Center Software with API - Page 12

Last updated: April 2026

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328 software options

Servetel logo

Communication management solution

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Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises. We have aided 5,000+ businesses improve their communication systems, customer experience, and lead generation with our cloud communication suite Ace-X.

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PBXact logo

Cloud-hosted, commercially-supported version of FreePBX

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FreePBX Hosting is a commercially developed and supported cloud-hosted version of FreePBX, which includes additional commercial modules and feature add-ons

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Office24by7 logo
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All-in-One Office Automation Solutions

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Office24by7 Call Center software enables teams to handle inbound and outbound calls with IVR, smart routing, call logging, and real-time dashboards. It helps organizations improve agent productivity, maintain service quality, and manage high call volumes from one system.

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novofon.ai logo
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AI-powered phone agent

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novofon.ai is an AI-powered phone agent that automatically handles incoming business calls, answers customer questions, routes calls, and books appointments. The software integrates with existing CRMs and calendars, requires no coding to set up, and operates securely on GDPR-compliant German servers

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comdesk logo
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comdesk is call center software to aid customer service

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AI-integrated call center software with VoIP, smart routing & CRM integration for seamless sales & service communication.

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Fusion Connect CCaaS logo
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Contact Center as a Service for customer communication

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Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

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3C Plus logo
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Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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Akio.CX logo
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Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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Antelope Systems logo
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Customer relationship management (CRM) solution for brokers

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Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

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AI-Powered Voice Assistants logo
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Customer experience software for eCommerce businesses

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AI-Powered Voice Assistants is a conversational marketing software that helps businesses recognize speech, interpret human language and optimize communications. Administrators can automate various repetitive tasks including insurance premium payment reminders and debt collection processes.

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DialLink logo
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The Best Phone System for Small Businesses

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DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

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Call Optix logo
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AI voice call analytics and sales management tool

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Call Optix is an AI-enabled call intelligence platform that transcribes, analyzes, and summarizes calls to help sales teams close more deals. Users can gain actionable insights, prioritize leads, track revenue, and integrate seamlessly with VOIP and CRMs.

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Omnis logo
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Contact center solution for customer engagement

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Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

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Personalized Agent Intelligent Routing (PAIR) logo
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AI-enabled automated call routing software

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PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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ID Cloud logo
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ID CLOUD, A premium cloud contact center solution.

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ID Cloud can be deployed on both public or private cloud, it includes both telephony and contact centre software hosted on cloud.

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Fastcall logo
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Salesforce CTI: Native Phone Dialer + SMS

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FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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Discoveriez logo
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Japanese digital transformation platform

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Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

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CINNOX logo
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Humanising connections for better business

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CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

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Axialys logo
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AI-powered cloud telephony for contact centers

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Axialys offers cloud telephony and artificial intelligence solutions designed for contact centers and customer service teams. The platform includes VoIP telephony, call center management software with real-time supervision and reporting, and AI-powered features such as Voice Pilot for call automation, Voice Assistant chatbot for agent support, and Voice Monitoring for automatic transcription and sentiment analysis. The solution integrates with CRM platforms through CTI connectors and APIs.

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Video Call Center logo
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Your own branded, video call center in a matter of weeks

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Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.

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CalLite CRM logo
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CRM software for managing marketing activities

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CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

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Listener logo
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Speech to Text - fast and reliable

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Listener is a product that transcribes speech to text in real-time. It supports multiple languages and domains and provides high accuracy, speech adaptation, timestamps, speaker diarization, and flexible model deployment.

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NovelVox Unified Agent Desktop logo
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Integrated Contact Center Desktop for Specific Business Need

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NovelVox Agent Accelerator readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.

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Chronicall logo
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Cloud-based call centre management solution

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Chronicall is a cloud-based solution that assists businesses with call queuing, skills-based routing, live agent call recording, and interactive voice response. Key features include standard and custom reports, real-time wallboards, scorecards, evaluations, and a central repository.

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Verascape logo
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Customer service and order tracking solution for businesses

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Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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