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Servetel Logo

Communication management solution

Table of Contents

Servetel - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Servetel overview

What is Servetel?

Servetel (by Acefone) founded in 2017, is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, Ace-X hosts powerful products, including:

-Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform.

-Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity.

-API Connect: A unique communication API suite to assist communication needs for mobile and web applications.

-Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner.

These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey.

Starting price

Free

Alternatives

with better value for money

Servetel’s user interface

Ease of use rating:

Servetel reviews

Overall rating

3.4

/5

5

Positive reviews

60

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.60/10
Rating distribution

5

4

3

2

1

2

1

0

1

1

Servetel's key features

Most critical features, based on insights from Servetel users:

Call recording
Call routing
Call monitoring
IVR
Ring Groups
Automatic call distribution
Call transfer

All Servetel features

Features rating:

Activity dashboard
Alerts/Notifications
API
Automated responses
Automatic call distribution
Call center management
Call list management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call tracking
Call transfer
Campaign management
Campaign planning
Chat/Messaging
Communication management
Contact management
CRM
Employee scheduling
Engagement tracking
For call centers
Inbound call center
IVR
Labor forecasting
Live chat
Manual dialer
Mass texting
Message personalization
Mobile coupons
Monitoring
Multi-Campaign
Multi-Channel communication
Multiple Scripts
Outbound call center
Performance metrics
Phone Key Input
Polls/Voting
Queue management
Real-Time analytics
Real-Time monitoring
Reporting/Analytics
Reporting & statistics
Ring Groups
Scheduled messaging
SMS marketing
Survey/Poll management
Text to speech
Third-Party integrations
Voice Customization

Servetel alternatives

Servetel logo

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Free

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Bitrix24 logo
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Empty state illustration for "No pricing info"

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ZIWO logo

Starting from

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Per month

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Ease of Use
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Servetel pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Servetel price and value

Value for money rating:

Servetel integrations (1)

Integrations rated by users

We looked at 5 user reviews to identify which products are mentioned as Servetel integrations and how users feel about them.

Freshdesk logo
Freshdesk

Integration rating: 5.0 (1)

Other top integrations

Servetel support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

In Person
Live Online
Documentation

Servetel FAQs

Related categories