getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated CMDB Software with Knowledge Base Management

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

34 software options

Freshservice logo

Freshservice

A complete IT service management (ITSM) tool for business

visit website
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

Read more about Freshservice

Users also considered
BOSSDesk logo

BOSSDesk

BOSSDesk a FrontRunner in Help Desk Software

visit website
BOSSDesk provides a fully integrated Service Desk/Help Desk solution with a CMDB for both Cloud and On-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

Read more about BOSSDesk

Users also considered
Virima logo

Virima

Intelligent CMDB automation and complete IT asset management

visit website
Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

Read more about Virima

Users also considered
OXARI CMDB logo

IT infrastructure configuration management database

learn more
OXARI CMDB centralizes hardware configurations and service relationships, enabling unified management of IT infrastructure.

Read more about OXARI CMDB

Users also considered
ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

learn more
Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

Read more about ServoDesk

Users also considered
Aptien logo

Employee management and office collaboration suite

learn more
Simple to use CMDB solution ideal for SMBs. It keeps an eye on all hardware, software and its documentation. It allows you to manage the entire lifecycle of IT, contracts, SLAs, or responsibilities of IT staff. Know when what was purchased, when the warranty expires, or when an update took place.

Read more about Aptien

Users also considered
Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

learn more
Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

Read more about Neoforce

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
i-doit logo

IT documentation and CMDB solution

learn more
i-doit is a cloud-based-based open-source IT documentation and configuration management database (CMDB) software. With i-doit, users can document and manage their IT systems via a unified portal.

Read more about i-doit

Users also considered
HaloITSM logo

ITSM solution for managing incidents & assets

learn more
HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

Read more about HaloITSM

Users also considered
Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

learn more
Incredibly flexible CMDB that is fully integrated with all other modules. Ability to customize and configure every aspect of CMDB from within application without specialist knowledge.

Read more about Canfigure

Users also considered
SmartITSM logo

Cloud-based IT service management and help desk software

learn more
SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

Read more about SmartITSM

Users also considered
AssetSonar logo

IT Asset Management Software

learn more
EZO AssetSonar is a powerful next gen, IT asset management platform that provides full visibility into hardware, software, and licenses. By consolidating asset data and automating processes, IT teams can reduce risk, cut costs, and enhance compliance across their entire digital ecosystem.

Read more about AssetSonar

Users also considered
SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

learn more
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

Read more about SolarWinds Service Desk

Users also considered
Motadata ServiceOps logo

IT service management platform to adopt digital changes

learn more
Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

Read more about Motadata ServiceOps

Users also considered
Deepser logo

IT service desk, CRM, and asset management software

learn more
Manage the inventory of company resources and obtain complete visibility of the infrastructure: devices, machinery, contracts, licenses etc. Link tickets to the associated resource and monitor failure times. Track relationships between resources and optimize purchases. Modular and scalable.

Read more about Deepser

Users also considered
Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

learn more
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Read more about Alloy Navigator

Users also considered
GLPI logo

GLPI is an IT Service Management software.

learn more
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

Read more about GLPI

Users also considered
Versio.io logo

CMDB, IT Asset Management, Governance, Security

learn more
Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated.

Read more about Versio.io

Users also considered
Cloudaware logo

Cloud management platform for enterprise IT teams

learn more
Cloudaware is a CMDB software for multi-cloud management.
It offers real-time asset discovery, full visibility, and change control to block non-compliant configs. IT teams gain insights, reduce risk, and resolve issues faster—without manual input or blind spots.

Read more about Cloudaware

Users also considered
JIRA Service Management logo

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
ServiceNow logo

ITSM for automation & management of IT enterprise services

learn more
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

Read more about ServiceNow

Users also considered
Summit logo

The future of IT service management begins with AI.

learn more
SymphonyAI Summit transforms the way enterprises work by offering consumer-grade, responsive digital workflows empowering employees with an anytime, anywhere service experience.

Read more about Summit

Users also considered
TOPdesk logo

The service management platform that makes service happen

learn more
TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

Read more about TOPdesk

Users also considered
Vivantio logo

Flexible Software. Focused Service.

learn more
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

Read more about Vivantio

Users also considered