getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Contact Center Software - Page 10

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

375 software options

F-RevoCRM logo

Cloud-based, open-source CRM software for Japanese market

learn more
F-RevoCRM is a cloud-based, open-source CRM software that is only available in Japanese. The software provides customer relationship management tools and automated workflows, designed for both sales and service departments. F-RevoCRM is suitable for various use cases such as managing leads, cases, inquiries, and sales data. It can be used to manage all contact information and track activity in real-time. Customizable reporting and an optional customer portal are also available.

Read more about F-RevoCRM

Users also considered
Exotel logo

Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI

learn more
Exotel is the emerging market's full-stack customer engagement platform that offers a communication API framework to build your conversational portfolio, an omnichannel contact center and a conversational AI toolkit to improve speed, quality and outcomes of customer conversations.

Read more about Exotel

Users also considered
iNexus logo

Contact center & predictive dialer solution

learn more
SPAM & SCAM likely messages can be a major problem for companies that rely on dialing campaigns to make sales and grow their business. These types of unwanted messages can cost your company time, money and customers.

Read more about iNexus

Users also considered
SpiceX logo

Integration Platform as a Service for contact centers

learn more
SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact center will not only provide higher quality service, but at a lower cost.

Read more about SpiceX

Users also considered
Alvaria Cloud logo

The Premier Enterprise Cloud Contact Center Solution

learn more
Alvaria Cloud is a cloud contact center platform built for high-availability and backed by SLAs to support enterprise-scale deployments.

Read more about Alvaria Cloud

Users also considered
Observe.AI logo

The Conversation Intelligence Platform for Contact Centers

learn more
Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance.

Read more about Observe.AI

Users also considered
Eloquant logo

Cloud Contact Center Customer Experience platform

learn more
Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Read more about Eloquant

Users also considered
Bria logo

VoIP communication and collaboration management solution

learn more
Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

Read more about Bria

Users also considered
3CLogic logo

Cloud Call Center Solutions

learn more
3CLogic is a complete cloud contact center platform, hosted on Amazon Web Services, with deployments across four continents for a growing list of Global 2000 and enterprise customers.

Read more about 3CLogic

Users also considered
Dixa logo

Conversational Customer Service Software

learn more
Dixa offers one-stop contact center software that supports telephony, email, live chat and messaging apps and runs in your browser. Built to improve the agent and customer experience - smart routing, a built-on CRM, integrations and more helps brands deliver omnichannel customer experiences.

Read more about Dixa

Users also considered
Vivantio logo

Flexible Software. Focused Service.

learn more
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

Read more about Vivantio

Users also considered
Plivo logo

API-based Voice and SMS platform for businesses of all sizes

learn more
Plivo is an API-based voice & SMS developer platform & global carrier service provider for businesses of all sizes wishing to leverage cloud communications. Customers can access versatile HTTP APIs for building voice & SMS capabilities into any web or mobile app using any web standard language.

Read more about Plivo

Users also considered
Calilio logo

Cloud-based business phone system for teams.

learn more
Calilio is a modern VoIP provider that offers a comprehensive business phone system designed to streamline and enhance communication across various industries. The platform offers various advanced services for high-quality voice, SMS, and voicemail. The unified callbox integrates all communication needs into one user-friendly interface, simplifying business interactions. It allows for number sharing, enabling efficient team communication on a single business phone number.

Read more about Calilio

Users also considered
Balto logo

AI-Powered Contact Center at Your Fingertips

learn more
Balto understands phone conversations and automatically tells reps what to say, live on each call.

Read more about Balto

Users also considered
CallFire logo

Telephony and call center app

learn more
CallFire combines text messaging, call tracking, voice broadcast, and IVR, with a cloud call center.

Read more about CallFire

Users also considered
Lime CRM logo

A visual and user-friendly CRM customised to your needs

learn more
Lime CRM is a customer relationship management (CRM) software that helps you keep all your customers, deals and campaigns in one place. With integrations to your other IT systems, Lime CRM gives you with the tools to provide exceptional customer experiences. Hosted or on your own server.

Read more about Lime CRM

Users also considered
Anywhere365 logo

Contact center management software

learn more
Anywhere365 is a call center software that helps businesses with skill and product-based call routing to manage omnichannel dialogues. The platform offers AI-based language translation tools, which allow teams to process chats in real-time.

Read more about Anywhere365

Users also considered
Sprinklr logo

Social media management, analytics & strategy planning.

learn more
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

Users also considered
8x8 Contact Center logo

One solution for every customer interaction.

learn more
8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

Read more about 8x8 Contact Center

Users also considered
Click2Coach logo

Workforce optimization software for contact centers

learn more
Click2Coach is a workforce optimization solution that helps call centers monitor & analyze agent performance and put measures in place to improve operations.

Read more about Click2Coach

Users also considered
NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

learn more
NFON Contact Center Hub: AI-driven omnichannel support for faster, smarter, and secure GDPR-compliant top experiences in the cloud.

Read more about NFON Contact Center

Users also considered
VoxDesk logo

Call center software for enhancing customer experience

learn more
With Voxdesk's best-in-class call center software, you can automate calls, improve team efficiency, and enhance customer experience. It includes features like a predictive dialer, automated voicemail drops, chrome extension, and call analytics. It helps organizations to generate more leads.

Read more about VoxDesk

Users also considered
Toky logo

Virtual phone system for business sales and customer support

learn more
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more

Read more about Toky

Users also considered
RingEX logo

RingEX - AI meets trusted communications

learn more
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
RingCX logo

AI-powered contact center

learn more
RingCentral RingCX is an AI-powered contact center solution that combines RingSense™ AI technology, omnichannel support, and RingEX unified communications. It offers a simple, modern approach to customer service with easy deployment, cost-effective pricing, and all-inclusive features.

Read more about RingCX

Users also considered