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Customer Experience Software - Page 12

Last updated: April 2026

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534 software options

daisee logo

AI-enabled speech & semantic analytics software

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Daisee is an artificial intelligence enabled speech & semantic analytics software that helps businesses analyze calls to gain deep insight into customer satisfaction, vulnerability & more. It lets supervisors automatically evaluate call data to detect quality & compliance issues in near real-time.

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Arena logo

Group Live Chat Platform

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Arena creates group rooms for any event, live, and streaming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.

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Quiq logo

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

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Spearline logo

Transforming global communications

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Spearline's quality assurance platform proactively monitors critical business telecommunications services, allowing you to optimize your customer experience leading to business growth.

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Front logo

AI-enabled customer service platform for collaboration

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Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Partoo logo

Get closer to your clients!

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The platform guides you through all the stages of a strong online presence. It addresses the need to get found, to get chosen and to get new clients

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Pendo logo

Product usage & behavior data capture

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Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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Yotpo logo

Marketing platform for collecting and showcasing reviews

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Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases.

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Survio logo

Turn feedback into growth with Survio.

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Trusted by 5M+ users, Survio is a secure, GDPR-compliant survey platform with powerful features for every device.

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Pipedrive logo

Cloud-based CRM solution for salespeople

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Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.

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XEBO.ai logo

Cloud-based Feedback Management Solution

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Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.

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Heap logo

All-in-one solution for creating great digital experiences.

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Heap is the only solution that shows you every action by every user on your product or site, then provides direction on the improvements that will most impact your business. With One-Click Session Replay & Autocapture, teams can quickly improve conversion, retention, and customer delight.

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Chattermill logo

Customer feedback analysis software

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Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

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Calabrio ONE logo

Comprehensive performance software for contact centers

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Calabrio One Suite is a comprehensive performance software designed to enable contact centers to deliver seamless and hyper-personalized experiences. With AI-fueled insights and automated workflows, the suite enables contact centers to work smarter and faster. Calabrio One offers a fully integrated solution to tackle the growing demands and challenges faced by contact centers. It allows businesses to turn challenges into competitive advantages by providing customer-centric business intelligence.

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Userlane logo

Instant software adoption, instant results.

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Userlane helps you automate onboarding and customer support by delivering an exceptional product experience at every touchpoint.

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Intercom logo

AI-powered customer service with helpdesk

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Intercom Customer Service Suite combines an AI agent called Fin with a helpdesk platform designed for customer service operations. The platform includes features such as omnichannel communication across phone, email, and live chat, an AI-enhanced inbox, ticketing system, and a knowledge hub for centralizing support content. Fin uses a patented AI architecture to resolve customer queries and can be trained on company procedures and policies for deployment across multiple channels.

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Drift logo

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Pixis Insights UI/UX logo

See your product through your user's eyes.

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Pixis Insights UI/UX Testing is an all-in-one user research tool. It empowers every brand by enabling them to see their products through their customer’s eyes. With this AI-led UI/UX testing platform, companies can take away the guesswork in user research with direct feedback from targeted users.

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Userfeel logo

Remote usability testing application for UX researchers

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Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation.

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Newired logo

Contextual guidance for in-app support

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Newired is a 100% code free, enterprise digital adoption solution which helps companies guide, analyze & optimize user experience. Create interactive guidance layers on top of existing web-based apps or websites to provide step-by-step guidance.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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Pobuca Experience Cloud logo

Customer experience (CX) analytics platform

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Pobuca Experience Cloud leverages AI to analyze what customers say in all touchpoints and produces customer experience (CX) metrics and VoC insights. It acts as a central system for managing all the customer data, letting users take control in real-time with robust data analysis and insights about the state of the business.

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Cyara logo

Deliver flawless customer experiences with less effort

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Accelerate the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.

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Appy Pie Live Chat logo

Live chat software for customer experience management

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Appy Pie Live Chat Software is a solution for businesses seeking to enhance their customer support and engage with website visitors in real-time. This live chat software offers a range of features that optimize the user experience, provide valuable customer insights, and boost team productivity. Appy Pie Live Chat offers various customization options, allowing businesses to create a branded and visually appealing chat widget.

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Tatvam logo

Customer Experience tool for aquariums, museums & airports

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Tatvam is a must-have tool for attractions like museums, theme parks, zoos, and aquariums and flexible enough for restaurants and professional sports. It helps you analyze customer feedback and gain valuable insights to improve the visitor experience. Monitor & enhance your business with Tatvam now.

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