App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Chattermill
5
16
4
7
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback analysis software
Table of Contents
Is this product right for your business?
Find out with a
Chattermill - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Chattermill overview
What is Chattermill?
The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services.
Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.
The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.
Unlike other tools, Chattermill connects all the dots in the customer journey to deliver insights that CX, Support, and Product leaders love.
Here's why we're different:
We unify customer data across 50+ integrations.
Chattermill’s AI model was built specifically for CX.
Our platform delivers actionable insights to help you make informed decisions.
We provide exceptional customer support and industry expertise when you need it.
We make CX a revenue-driving function for your business.
Chattermill’s user interface
Chattermill pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.4
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about Chattermill?
Its user-friendly interface makes it easy for our team to quickly and efficiently analyze customer feedback and extract insights.
Select to learn more
Who uses Chattermill?
Based on 25 verified user reviews.
Company size
Midsize Businesses
Small Businesses
Enterprises
Top industries
Use cases
Chattermill's key features
Most critical features, based on insights from Chattermill users:
All Chattermill features
Features rating:
Chattermill alternatives
Chattermill
Starting from
No pricing info
Clootrack
Starting from
25000
Per year
watsonx Assistant
Starting from
140
Per month
Machine Learning on AWS
Starting from
No pricing info
Chattermill pricing
Pricing plans
Pricing details:
Pro
No pricing info
Team
No pricing info
Enterprise
No pricing info
User opinions about Chattermill price and value
Value for money rating:
To see what individual users think of Chattermill's price and value, check out the review snippets below.
Me W.
Implementation Consultant
James B.
Customer Support Manager
Chattermill integrations (27)
Integrations rated by users
We looked at 25 user reviews to identify which products are mentioned as Chattermill integrations and how users feel about them.
Integration rating: 5.0 (5)
Integration rating: 4.3 (3)
“Easy integration, works great”
Ilya P.
SRE
Integration rating: 5.0 (3)
Integration rating: 4.0 (2)
“We used Excel to manage a database of residents requesting a service. Very functional.”
Ann B.
Public Information Supervisor
Integration rating: 4.0 (1)
Chattermill support options
Typical customers
Platforms supported
Support options
Training options
Chattermill FAQs
Q. What level of support does Chattermill offer?
Chattermill offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base