getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Experience Software - Page 9

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

498 software options

CallFinder logo

Speech analytics tool for small to midsize businesses

learn more
CallFinder's automated quality monitoring solution delivers key insights into the CX using sentiment analytics, and insights into occurrences of silence and overtalk. Use these insights to train agents to deliver exceptional customer experiences every time.

Read more about CallFinder

Users also considered
e-satisfaction.com logo

Understand your Customers & offer best-in-class Experiences

learn more
e-satisfaction.com is a Customer Feedback Software that helps you tap into your customers' mind and provide the best-in-class experiences they deserve & anticipate.

Read more about e-satisfaction.com

Users also considered
Evam logo

Real-time customer journey orchestration platform

learn more
Collects & processes billions of events in real-time to create personalized customer journeys through automated marketing campaigns.

Read more about Evam

Users also considered
Guest Suite logo

Online visibility and reviews management platform

learn more
Guest Suite is a local marketing platform that helps businesses manage their online visibility across multiple platforms. The solution combines three core functionalities: Review Management for centralizing and responding to customer reviews, Presence Management for optimizing Google business listings across various platforms, and feedback management for creating customized satisfaction surveys to measure service quality.

Read more about Guest Suite

Users also considered
CYS logo

Software for creating and processing surveys and audits

learn more
CYS is a software solution for creating surveys and processing feedback into clear reports. There are standard questionnaires and various templates available, but it is also possible to start with a clean slate.

Read more about CYS

Users also considered
yoummday logo

work@home technology platform for CX outsourcing

learn more
Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

Read more about yoummday

Users also considered
Quadient Inspire logo

Customer Communication Platform

learn more
Quadient Inspire helps organizations connect channels to create more individualized experiences and empower employees with more context and understanding of what customers want and need by identifying points of friction or obstacles across the customer journey, to improve the customer experience.

Read more about Quadient Inspire

Users also considered
Yieldify logo

Personalization for Busy People

learn more
Use triggered onsite messaging to deliver relevant and seamless customer journeys that lead to conversions

Read more about Yieldify

Users also considered
Gnatta logo

AI Agents and omnichannel support, built for control

learn more
Gnatta is a customer experience software designed to help businesses of all sizes manage customer communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

Read more about Gnatta

Users also considered
Antlere logo

Multi-channel Net Promoter Score (NPS) survey software

learn more
Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty

Read more about Antlere

Users also considered
GetMoreReviews logo

Review generation & reputation monitoring tool

learn more
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online

Read more about GetMoreReviews

Users also considered
Typeform logo

Interactive form builder for data collection

learn more
Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.

Read more about Typeform

Users also considered
ReviewTrackers logo

Review monitoring software for multi-location businesses

learn more
Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

Read more about ReviewTrackers

Users also considered
Productboard logo

Customer-driven product management system

learn more
Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster.

Read more about Productboard

Users also considered
EngageBay CRM logo

Integrated sales & marketing software for growing teams

learn more
AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
SmartSurvey logo

Online survey & questionnaire tool

learn more
SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for unlimited surveys.

Read more about SmartSurvey

Users also considered
Kustomer logo

Modern Customer Service Software For Customer-First Brands

learn more
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

Read more about Kustomer

Users also considered
XM for Customer Experience logo

Customer experience management (CXM) platform

learn more
Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.

Read more about XM for Customer Experience

Users also considered
Infobip logo

Omni-channel customer communication and engagement

learn more
Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

Read more about Infobip

Users also considered
LiveChat logo

AI-based live chat for customer support and sales teams

learn more
LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

Read more about LiveChat

Users also considered
Pointerpro logo

Assessments and surveys for generating personalized reports

learn more
Pointerpro is an all-in-one assessment software platform that enables users to create online assessments and automatically generate personalized PDF reports for respondents. The platform features a drag-and-drop report builder, scoring capabilities, and multiple assessment types including personality tests, risk assessments, and surveys, while maintaining ISO 27001 certification for data security.

Read more about Pointerpro

Users also considered
Whatfix logo

Accelerate Digital Adoption

learn more
Whatfix augments your customer experience with personalised onboarding & help and lets you optimise all your interactions with users for maximum effectiveness

Read more about Whatfix

Users also considered
Hotjar logo

Digital experience insights for any business selling online

learn more
Improve your customer experience with Hotjar. An intuitive, visual way to discover, consolidate, and communicate user needs.

Read more about Hotjar

Users also considered
Mention Me logo

Customer Advocacy Intelligence Platform

learn more
Mention Me helps brands to identify, activate, and nurture loyal customers, turning brand fans into a powerful growth driver. Over 500+ global brands are already harnessing the power of advocacy with Mention Me, including PUMA, Charlotte Tilbury and Nutmeg.

Read more about Mention Me

Users also considered
Kenect logo

The AI Engine for Dealers

learn more
Kenect is the leading AI for dealerships, trusted by over 10,000 businesses across North America to streamline service, sales, and operations.

Read more about Kenect

Users also considered