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Customer Experience Software - Page 15

Last updated: April 2026

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641 software options

Intercom logo

AI-powered customer service with helpdesk

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Intercom Customer Service Suite combines an AI agent called Fin with a helpdesk platform designed for customer service operations. The platform includes features such as omnichannel communication across phone, email, and live chat, an AI-enhanced inbox, ticketing system, and a knowledge hub for centralizing support content. Fin uses a patented AI architecture to resolve customer queries and can be trained on company procedures and policies for deployment across multiple channels.

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Drift logo

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Newired logo

Contextual guidance for in-app support

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Newired is a 100% code free, enterprise digital adoption solution which helps companies guide, analyze & optimize user experience. Create interactive guidance layers on top of existing web-based apps or websites to provide step-by-step guidance.

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Cyara logo

Deliver flawless customer experiences with less effort

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Accelerate the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.

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Gallabox logo

A single, collaborative customer communication tool

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Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Screeb logo

We help companies to (re)connect with their customers

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The All-In-One Platform 
to Build Product Experiences Your Users Will Love

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Waymaker logo

Cloud-based business performance management solution

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Waymaker is an intelligent management platform that helps leaders grow their organizations and achieve goals. The software includes several key features to set clarity, empower accountability, and accelerate outcomes.

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Userfeel logo

Remote usability testing application for UX researchers

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Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation.

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Crowdtech logo

Market research solution for organizations

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Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.

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DeepConverse logo

The complete customer support automation platform

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DeepConverse helps businesses automate and scale their customer conversations.

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AnyRoad logo

Make every experience count.

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AnyRoad is the leading Experience Relationship Management (ERM) platform enabling brands to measure, scale, and implement their experiential programs.

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Tatvam logo

Customer Experience tool for aquariums, museums & airports

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Tatvam is a must-have tool for attractions like museums, theme parks, zoos, and aquariums and flexible enough for restaurants and professional sports. It helps you analyze customer feedback and gain valuable insights to improve the visitor experience. Monitor & enhance your business with Tatvam now.

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ProdCamp logo

User feedback platform for SaaS products

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ProdCamp is a user feedback management platform to help businesses build features that customers actually need and convert feedback into revenue.

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Pixis Insights UI/UX logo

See your product through your user's eyes.

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Pixis Insights UI/UX Testing is an all-in-one user research tool. It empowers every brand by enabling them to see their products through their customer’s eyes. With this AI-led UI/UX testing platform, companies can take away the guesswork in user research with direct feedback from targeted users.

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Appy Pie Live Chat logo

Live chat software for customer experience management

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Appy Pie Live Chat Software is a solution for businesses seeking to enhance their customer support and engage with website visitors in real-time. This live chat software offers a range of features that optimize the user experience, provide valuable customer insights, and boost team productivity. Appy Pie Live Chat offers various customization options, allowing businesses to create a branded and visually appealing chat widget.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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Pobuca Experience Cloud logo

Customer experience (CX) analytics platform

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Pobuca Experience Cloud leverages AI to analyze what customers say in all touchpoints and produces customer experience (CX) metrics and VoC insights. It acts as a central system for managing all the customer data, letting users take control in real-time with robust data analysis and insights about the state of the business.

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Scorebuddy logo

All-in-One Quality Management Platform for Contact Centers

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Scorebuddy - an All-in-One Contact Center Quality Management platform for scoring agents and analyzing customer interactions; flexible scorecards, rich dashboards, AI text analytics, Learning & Development solutions integrated in one platform; bundle or standalone solutions. 30 day free trial.

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Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

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Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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UserTesting logo

Customer experience management software

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UserTesting is a customer experience software, which helps businesses create, launch, and manage video, audio, and written tests to capture feedback about products, services, applications, and marketing campaigns. The testing panel lets users target a specific audience using demographic filtering.

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Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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UXArmy logo

Cloud-based software for managing user research remotely

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UXArmy is a cloud-based remote user research software offering usability testing, user interviews, focus groups, surveys, and automated respondent recruitment. The platform provides powerful features for effective usability testing and easy analysis, including an informative dashboard, Figma integration, task logic, screen and video recording, and AI-powered summaries and transcriptions.

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Unifocus logo

Unifocus: Scalable Ops & Workforce Tech for Hotels

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Unifocus is an all-in-one platform for hotels that unifies workforce management and operations. It features AI-driven scheduling, time tracking, task management, mobile apps, and real-time analytics to optimize labor, ensure compliance, and boost guest service.

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GuildQuality logo

Cloud-based solution to streamline surveying processes

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GuildQuality is a cloud-based platform designed to help home builders, remodelers, and service providers deliver exceptional customer service, gather valuable feedback, track performance, and promote their commitment to quality.

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