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Lokulus Logo

Your AI workflow automation partner

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Lokulus - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Lokulus overview

What is Lokulus?

Lokulus is an AI-enabled customer communications management and workflow automation software that helps users streamline customer-focused business processes.

It helps users create workflows that manage, prioritize, and respond to multiple customer queries. Its key features include workflow automation, work distribution, case management, workforce management, unified agent workspace, virtual agent assistance, real-time reporting and analytics, security auditing, and compliance management.

Lokulus’ identity service provides an enterprise-wide security ecosystem that enables Single Sign-On with common third-party identity services such as Google and Microsoft. The security policies provide a robust framework for safeguarding against unauthorized access and preventing attacks that compromise performance, data, and availability.

Starting price

85per user /
per month

Alternatives

with better value for money

Lokulus’s user interface

Ease of use rating:

Lokulus reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Lokulus's key features

Most critical features, based on insights from Lokulus users:

Access controls/permissions
Activity dashboard
Activity tracking
AI copilot
Alerts/Notifications
API
Autoresponders
Batch communications
Call center management
Call recording

All Lokulus features

Access controls/permissions
Activity dashboard
Activity tracking
AI copilot
Alerts/Notifications
API
Autoresponders
Batch communications
Call center management
Call recording
Chat/Messaging
Collaboration tools
Compliance management
Content management
CRM
Customer database
Customer history
Customer journey mapping
Customizable branding
Customizable reports
Customizable templates
Dashboard
Email management
Feedback management
Inbox management
Interaction tracking
Interactive content
IVR
Knowledge base management
Live chat
Multi-Channel communication
Multi-Language
On-Demand communications
Personalization
Queue management
Real-Time analytics
Real-Time notifications
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Sentiment analysis
SMS messaging
Social media integration
Surveys & feedback
Template management
Text analysis
Third-Party integrations
Video support
Workflow management

Lokulus alternatives

Lokulus logo

Starting from

85

/user

Per month

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Features
Value for Money
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Free trial
Free version
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Features
Value for Money
Customer Support

Starting from

13

Per month

Free trial
Free version
Ease of Use
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Freshdesk logo
visit website

Starting from

19

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Lokulus pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

85

/user

Per month

Features included:

  • Email, Webchat and Webforms
  • AI Resource Allocation
  • Self-Service
  • Team Performance Monitoring
  • Min users: 5
  • Min transactions: 3,000
  • Per transaction: 0.15

Pro

120

/user

Per month

Features included:

  • All Basic Features
  • Full Omnichannel
  • Autonomous Agent IVA
  • AI Agent Assist
  • Data API
  • Eco Systems Integrations
  • AI QA
  • Min users: 5
  • Min transactions: 3,000
  • Per transaction: 0.20

Advanced

145

/user

Per month

Features included:

  • All Pro Features
  • Third Party Business Systems Event Handling
  • 24/7 Support
  • Min Users: 10
  • Min transactions: 6,000
  • Per transaction: 0.25

User opinions about Lokulus price and value

Value for money rating:

Lokulus support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

In Person
Live Online
Documentation
Videos
Webinars

Lokulus FAQs

Related categories