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Customer Success Software - Page 7

Last updated: April 2026

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178 software options

CFN Insight logo

Customer experience software with journey mapping tools

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CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.

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Forward logo

Drive your deals forward. Effortlessly.

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Say goodbye to chaotic B2B deals. Create sales proposals, engage buyers, get the deal done and onboard clients. All in one place.

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ProsperStack logo

Software for automating & enhancing the customer acquisition

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ProsperStack is the drop-in cancellation flow that prevents churn, automatically. It helps subscription businesses learn why customers leave so they can make informed product, pricing and remarketing decisions. It provides exit surveys, offers and deflections, segmentation, and AB testing capabilities to optimize customer retention.

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invido logo

Video Platform For Businesses

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A cloud-based platform that helps businesses send personalized videos to prospects, customers, or partners.

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Velaris logo

AI platform for managing customer success teams

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Customer Success Platform for B2B SaaS companies, unifying customer data, automating workflows, and enabling proactive engagement. With powerful integrations, real-time health scoring, and enterprise-grade security, Velaris helps reduce churn, drive growth, and scale Customer Success across the entire lifecycle.

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ConfirmKit  logo

User research platform for teams and product people

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ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product

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Staircase AI by Gainsight logo

Customer relationship platform

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Staircase AI analyzes millions of customer interactions and turns them into actionable human insights, impossible to spot with the naked eye. We help Customer Success teams by revealing deep human signals and uncovering true customers' health, sentiment, journey events, risks, and opportunities.

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EverAfter logo

Set your partners, prospects and customers up for the right

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EverAfter is a B2B Customer Interface Platform designed to transform engagement with partners, prospects, and customers, ensuring successful journeys and optimal business outcomes. It offers a personalized experience with custom content and data, guiding customers and partners towards their goals.

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ScalePad Lifecycle Insights logo

Cloud-based customer success solution deliver vCIO services

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ScalePad Lifecycle Insights aids MSPs in delivering improved QBRs to their partners. By consolidating data, it enables insightful reporting that highlights risk, exposure, and facilitates collaboration on TCO budgeting and remediation planning.

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ReFrame Engage logo

Conversational intelligence and customer engagement software

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ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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CustomerX logo

Digital solution with resources for customer satisfaction.

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CustomerX is a customer satisfaction system responsible for automating tasks, scheduling appointments, and centralizing data to help businesses direct time and resources towards strengthening customer relationships with Customer Success.

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Agree&Sign logo

Contract management solution

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Agree&Sign digitizes the interaction between companies, partners and end customers.
It is a SaaS platform that digitizes, automates and accelerates approval and contract processes from end to end.

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Grypp logo

Customer engagement solution for contact centers

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Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.

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Ascendr logo

SaaS Customer onboarding platform

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SaaS Customer onboarding platform

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Zowie logo

Chatbot tool for handling customer interactions

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Zowie is a set of customer success tools for companies that sell online. The platform offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, Klaviyo, Zapier, and more.

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Techtouch logo

Master your system with TechTouch

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Tech Touch is a digital experience tool businesses use to add web operation guides to any system. The goal is to reduce the time it takes for businesses to understand and implement new systems and create a less intimidating technological environment for users.

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Komiko logo

AI-based customer success solution for Salesforce & Dynamics

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Komiko is an artificial intelligence based platform for customer success management and account management. Designed for sales teams, Komiko integrates with Salesforce and Microsoft Dynamics to capture emails, events, and content, measures and scores engagement, and recommends success playbooks

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Jeeva logo

help leaders transform their companies into customer-centric

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Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

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Walnut.io logo

Sales experience platform for B2B teams

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Walnut is a sales experience platform that helps B2B sales teams create interactive and customized product demos.

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Baton logo

Cloud-based project management and tracking software

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Baton is a cloud-based software that helps businesses manage and streamline implementation projects on a centralized platform. It enables users to create auditable projects using built-in templates and track the completion of assigned tasks.

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RevGain logo

AI-driven customer success platform

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RevGain Customer Success Platform combines AI-driven insights with engagement tools to help businesses manage customer relationships throughout their journey. The platform offers features for onboarding, account health monitoring, risk management, and renewal automation to enhance customer retention. It provides comprehensive solutions for tracking customer satisfaction metrics and identifying expansion opportunities while supporting advocacy development.

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ClearFeed logo

Conversational Support Platform for Slack-first Teams.

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ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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atEaseAI logo

AI-powered customer success & account management platform.

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atEaseAI helps B2B teams automate customer success by analyzing customer signals and executing actions like follow-ups, engagement, and risk mitigation. With flexible control modes—Human Approval, Custom Control, and Full Autonomy—it ensures both efficiency and trust in execution.

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AppEQ.ai logo

Your Co-Pilot to Drive Revenue Retention

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AppEQ is a customer retention software that provides one-click real-time customer insights on top of your existing SaaS applications such as CRM, Helpdesk, Email, etc.

Purpose-built for Customer Success and Account Management teams to drive retention revenue and growth.

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Lifetime Analytics logo

Leverage explainable AI to identify customer clusters

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Lifetime Analytics enables telecom operators to streamline the customer value maximization (CVM) process with a churn and upsell/cross-sell opportunity AI that generates root-cause explanations in natural language.

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