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CustomerX Logo

Digital solution with resources for customer satisfaction.

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CustomerX - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

CustomerX overview

What is CustomerX?

CustomerX is a customer satisfaction system responsible for automating tasks, scheduling appointments, and centralizing data. The software aims to help businesses direct time and operational resources towards strengthening relationships with consumers.

As its main functionality, the software offers customization and monitoring of customer journeys to identify those with high risks of cancellation, engagement analysis to find out how many customers use available services, and a health score mechanism that identifies consumers who demand more attention.

Furthermore, it allows users to send automatic satisfaction surveys to customers via email directly from the platform, or use the NPS widget.

But that is not all!

Starting price


Alternatives

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CustomerX’s user interface

Ease of use rating:

CustomerX reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

CustomerX's key features

Most critical features, based on insights from CustomerX users:

Account alerts
Account Management
Activity dashboard
Activity tracking
API
Chat/Messaging
Churn management
Collaboration tools
Communication management
Configurable workflow

All CustomerX features

Account alerts
Account Management
Activity dashboard
Activity tracking
API
Chat/Messaging
Churn management
Collaboration tools
Communication management
Configurable workflow
Contact management
Customer database
Customer engagement
Customer experience management
Customer history
Customer management
Customizable branding
Customizable forms
Customizable reports
Engagement tracking
Health score
Monitoring
Multi-Channel communication
NPS of customers
Onboarding
Performance metrics
Real-Time data
Real-Time notifications
Reporting/Analytics
Reporting & statistics
Survey/Poll management
Surveys & feedback
Third-Party integrations
Usage tracking/analytics
Widgets
Workflow management

CustomerX alternatives

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Custify logo
visit website

Starting from

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No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

CustomerX pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CustomerX price and value

Value for money rating:

CustomerX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base
Chat

Training options

Documentation
Videos
Webinars
Live Online

CustomerX FAQs

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