Adoption Evidence - 2026 Pricing, Features, Reviews & Alternatives

Six months after a project closes, someone asks whether it worked. Adoption Evidence gives consultants and managed service providers a measured answer instead of an opinion. You set up the engagement with the client name, what was implemented and why.

That reason is quoted in every report, so it still answers the question when the original sponsor has moved on. You then shortlist 25 to 40 questions from the 1.88 million available and lock the set, because a pulse that asks different questions measures nothing. The client's team gets one link: no login, no app, one screen, about four minutes on a phone.

Pulses run monthly by default with up to two reminders, and the dashboard names the biggest movers in both directions per practice area. Many projects never set a baseline. Here you can upload what survived from before the change, such as a ticket export or a shared workbook, and get a proposed starting score per question with the evidence quoted.

You review each one, and it is labelled reconstructed wherever it appears. The management report covers what was implemented and why, the baseline, where things stand now, what moved, what is at risk and what to do next. Every number is footnoted to its source.

It is a draft you edit and send yourself; the tool never emails your client, and individual answers are never shown to you. Pricing: one engagement on the house lets you try it end to end, with no card needed, and an existing The Art of Service account signs you straight in. Pause any engagement and billing stops while the data is held for twelve months.