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Banyon Utility Billing Logo

Full-featured, affordable utility billing software

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Banyon Utility Billing - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Banyon Utility Billing overview

What is Banyon Utility Billing?

Banyon Utility Billing is a comprehensive software solution designed for local governments and organizations in need of efficient and accurate billing and meter reading transfer systems. With the full-featured version catering to larger populations and the UBLite offering a cost-effective alternative for smaller organizations, Banyon Utility Billing caters to a wide range of billing needs.

The software allows for the creation of detailed customer accounts, customized service, and rate attachments, and supports various metered or non-metered services such as water, sewer, electric, gas, garbage, recycling, and more. It also offers a range of features including online and direct payments, meter reading interfaces, easy bill history printing, and a robust report writer with hundreds of standard reports and user-defined capabilities.

Key benefits of using Banyon Utility Billing

Create detailed customer accounts.
Attach customized services and rates.
Full billing history, edit bills, adjustment tracking, meter device interfaces (AMR/AMI).
Direct payments & online payments.
Email bills, work orders, and thousands of reports.

Starting price

1995flat rate
view pricing plans

Alternatives

Banyon Utility Billing’s user interface

Ease of use rating:

Banyon Utility Billing reviews

Overall rating

4.6

/5

14

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.56/10
Rating distribution

5

4

3

2

1

10

3

1

0

0

Pros
“The customer service is great. When we need help with something, it's taken care of that day and they know that our issue is an emergency so they try their best to get it cleared up fast.”
EW

Elaine W.

Clerk Treasurer

“Banyon is continually improving the product too. It is very well supported and I would highly recommend it.”
TP

Trish P.

Auditor

“The software is pretty user friendly. The customer service is excellent.”
SN

Sommer N.

City Clerk

Cons
“The delay in some of the processes and getting an execution run time error message and then being booted out of the program.”
BB

Barb B.

Administrative Assistant

“Sometime the changes seem confusing as to why they are done, but maybe there are reasons that we are not aware of.”
CB

Carol B.

Finance Officer

Who uses Banyon Utility Billing?

Based on 14 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Government Administration
Utilities

Use cases

Utility Billing
Small Business Accounting
Small Business Invoicing

Banyon Utility Billing's key features

Most critical features, based on insights from Banyon Utility Billing users:

Billing & invoicing
Metered billing
Meter data management
Third-Party integrations
Customer management
Transaction history

All Banyon Utility Billing features

Features rating:

Accounting
Reporting & statistics
Online payments
Usage tracking/analytics
Workflow management
Work order management
User management
Refund management
Recurring/Subscription billing
Rate management
Printing services integration
Penalty/Cut-Off processing
Payment reminders
Payment collection
Non-Metered billing
Mobile access
Historical reporting
For water
For trash
For natural gas
For electricity
Financial management
Electronic payments
Document management
Commenting/Notes
Automatic backup
Approval workflow
Activity dashboard
ACH payment processing

Banyon Utility Billing alternatives

Banyon Utility Billing logo
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1995

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Free version
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Banyon Utility Billing pricing

Value for money rating:

Starting from

1995

One-time payment

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans

User opinions about Banyon Utility Billing price and value

Value for money rating:

To see what individual users think of Banyon Utility Billing's price and value, check out the review snippets below.

“The customer service is great. When we need help with something, it's taken care of that day and they know that our issue is an emergency so they try their best to get it cleared up fast.”
EW

Elaine W.

Clerk Treasurer

“Banyon is continually improving the product too. It is very well supported and I would highly recommend it.”
TP

Trish P.

Auditor

Banyon Utility Billing support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support

Training options

Live Online
Documentation
In Person
Videos

Banyon Utility Billing FAQs

Q. What type of pricing plans does Banyon Utility Billing offer?

Banyon Utility Billing has the following pricing plans:
Starting from: $1995.00
Pricing model: One Time License


Q. Who are the typical users of Banyon Utility Billing?

Banyon Utility Billing has the following typical customers:
Freelancers, Public Administrations, Small Business


Q. What languages does Banyon Utility Billing support?

Banyon Utility Billing supports the following languages:
English


Q. Does Banyon Utility Billing offer an API?

No, Banyon Utility Billing does not have an API available.


Q. What level of support does Banyon Utility Billing offer?

Banyon Utility Billing offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support

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