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BotDesk Logo

Table of Contents

BotDesk - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

BotDesk overview

What is BotDesk?

Starting price

29flat rate /
per month

Alternatives

with better value for money

Do you work for BotDesk? Manage this product listing

BotDesk’s user interface

Ease of use rating:

BotDesk reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

BotDesk's key features

Most critical features, based on insights from BotDesk users:

Automated responses
Chatbot
Code-free development
Customizable branding
For sales/marketing
Generative ai
Lead capture
Lead qualification
Live chat
Multi-Language

All BotDesk features

Automated responses
Chatbot
Code-free development
Customizable branding
For sales/marketing
Generative ai
Lead capture
Lead qualification
Live chat
Multi-Language
Natural language processing
Pre-Configured bot
Proactive chat
Query suggestions
Transcripts/Chat history
Transfers/Routing

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29

Per month

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ChatGPT logo

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/user

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BotDesk pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter Plan

29

Per month

Features included:

  • AI chatbot live on your website.
  • Unlimited conversations, no caps.
  • Answers questions instantly 24/7.
  • Captures leads 24/7 (collects visitor's name & phone, emails them to you).
  • Learns up to 15 pages of your website.
  • Pin 5 FAQs + key facts.
  • Upload menu or price list (PDF/Word).
  • Custom color, name & emoji.
  • Works on any website platform.
  • Dashboard & embed code included.
  • Email support.

Growth Plan

59

Per month

Features included:

  • Everything in Starter Plan.
  • No "Powered by BotDesk" badge (fully branded).
  • Learns up to 50 pages.
  • 15 FAQs, 10,000 characters of key facts + 10 training rules.
  • Instant price estimates from your own prices.
  • Sales-call routing (qualifies visitor and collects callback details).
  • Custom AI trained on your hours, services & FAQs.
  • Priority email support.

Pro Plan

99

Per month

Features included:

  • Everything in Growth Plan.
  • Learns entire website (up to 500 pages).
  • 40 FAQs, 20,000 characters of key facts + 25 training rules.
  • Appointment & booking integration (Calendly/Acuity/Square).
  • Custom AI persona, tone & style.
  • Advanced lead qualification flows.
  • Priority support with faster response times.
  • First access to new features.
  • Coming soon: two-way calendar sync (auto-confirm bookings).

Freelancer Plan

79

/user

Per month

Features included:

  • Up to 3 client bots.
  • Agency dashboard (manage all client bots from one login).
  • White-label branding (your branding, no BotDesk badge).
  • Per-client AI training.
  • Per-client embed codes.
  • Email support.

Agency Plan

199

/user

Per month

Features included:

  • Up to 10 client bots.
  • Everything in Freelancer Plan.
  • Priority email support.
  • Custom AI personas per client.
  • Booking flow integrations.

Agency Pro Plan

399

/user

Per month

Features included:

  • Up to 25 client bots.
  • Everything in Agency Plan.
  • Dedicated account manager.
  • Onboarding call included.
  • Volume-based discounts.
  • First priority support.

User opinions about BotDesk price and value

Value for money rating:

BotDesk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat

Training options

Live Online
Documentation

BotDesk FAQs

Q. Who are the typical users of BotDesk?

BotDesk has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. What level of support does BotDesk offer?

BotDesk offers the following support options:
Email/Help Desk, Chat

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