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Candy Rack Logo

The full-funnel Shopify upsell app, AI included.

Table of Contents

Candy Rack - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Candy Rack overview

What is Candy Rack?

Candy Rack is an upsell and cross-sell application for Shopify, developed by Shopify Plus partner agency Digismoothie and certified Built for Shopify. It consolidates the offers a store would otherwise run through three or four separate apps into a single install, managed from one screen inside the Shopify admin.

The app provides 7 offer placements. On the product page, offers can appear as a one-click pop-up triggered after add-to-cart, or as an embedded block positioned above or below the add-to-cart button. In the cart, offers appear inside Candy Rack's own slide cart or on a traditional cart page. At checkout, a Shopify checkout extension renders offers beside the order summary on Shopify Plus plans. After payment, a post-purchase page offers a one-click add that is appended to the original order without a second transaction, and a final block can be placed on the thank-you page.

Each placement supports the same offer types: complementary cross-sells, frequently-bought-together sets, upgrades that replace the cart item with a higher-value variant such as a larger size or longer subscription, volume bundles with tiered quantity discounts, free gifts and samples, and paid add-on services such as warranties, gift wrapping or express handling. A progressive rewards bar tracks basket value against a free-shipping or free-gift threshold.

Offer targeting is configured per placement. Merchants can attach specific products or collections manually, mirror the viewed product for upgrade offers, or enable AI mode. In AI mode, product selection is handled by one of three engines the merchant chooses between: Candy Rack AI, Google Gemini, or Shopify's native product recommendations. AI also drafts the short benefit description shown under each recommended item. All generated selections and copy remain editable before publishing.

The included slide cart replaces the theme's cart drawer, so the drawer and its in-cart offers come from the same codebase. It supports the rewards progress bar, quantity adjustment, discount-code entry and discounted cross-sells, and loads without the render-blocking behaviour common to stacked third-party cart apps.

Offers inherit theme typography, colour and spacing by default. A visual editor covers layout and copy, and custom CSS is available for precise control. All placements are responsive and mobile-optimised, and the app meets Shopify's Built for Shopify performance, design and integration criteria.

Reporting covers offer views, incremental revenue and the share of orders containing an offer, each with period-over-period comparison, and attributes revenue to each individual placement so underperforming offers can be identified and removed. A/B testing is available through the Intelligems integration.

Integrations include Shopify Checkout, Shopify Flow, Shopify Admin, Customer Accounts, Shopify Sidekick, Google Gemini, Intelligems, PageFly, Translate & Adapt and Gift Box.

Licensing is based on the store's order volume over the previous 30 days rather than a share of upsell revenue, and every paid tier includes the complete feature set with unlimited upsell orders and unlimited upsell revenue. Annual billing carries a 20% discount, and development and trial stores are free. The app is built and hosted in the EU and is GDPR-compliant.

Digismoothie has developed Shopify stores and apps since 2019 and supports Candy Rack with 24/7 chat and email support, a step-by-step help centre, and free offer-strategy consultations for merchants configuring their first placements. New accounts start with an 8-day free trial and are covered by a 60-day money-back guarantee.

Starting price

29.99flat rate /
per month

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Candy Rack’s user interface

Ease of use rating:

Candy Rack's key features

Most critical features, based on insights from Candy Rack users:

A/B testing
Adaptive campaign logic
AI copy generation
AI/Machine learning
Autonomous campaign engine
Behavioral targeting
Behavioral triggering
Campaign analytics
Campaign management
Dashboard

All Candy Rack features

A/B testing
Adaptive campaign logic
AI copy generation
AI/Machine learning
Autonomous campaign engine
Behavioral targeting
Behavioral triggering
Campaign analytics
Campaign management
Dashboard
Generative ai
Performance metrics
Personalization
Product recommendations
Recommendations
Reporting/Analytics
Third-Party integrations
Website analytics

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Candy Rack pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Lite

29.99

Per month

Starter

39.99

Per month

Growth

59.99

Per month

Scale

79.99

Per month

Advanced

99.99

Per month

Pro

199.99

Per month

User opinions about Candy Rack price and value

Value for money rating:

Candy Rack integrations (2)

Top integrations

Candy Rack support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Documentation
Videos

Candy Rack FAQs

Q. Who are the typical users of Candy Rack?

Candy Rack has the following typical customers:
Freelancers, Small Business

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Q. What level of support does Candy Rack offer?

Candy Rack offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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