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Castel Contact Center
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Contact center management solution
Table of Contents
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Castel Contact Center - 2026 Pricing, Features, Reviews & Alternatives
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Castel Contact Center overview
What is Castel Contact Center?
Castel Communications helps contact centers achieve operations milestones through proactive compliance and best practices. Our suite of multichannel solutions provides communication touchpoints that include Predictive/TCPA Dialing, IP PBX, Email, SMS, Chat, Social Media and Speech Analytics.
These solutions help our customers meet the increasing compliance standards, improve agent productivity and reduce costs through automated dialling rules, real-time score reports and call back scheduling.
Castel helps contact centers improve the way they connect with customers by enabling them to take action on data, providing real-time insights that can be accessed by all stakeholders.
Starting price
per month
Alternatives
with better value for money
Castel Contact Center reviews
Overall rating
4.5
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
5
4
3
2
1
1
1
0
0
0
Castel Contact Center's key features
Most critical features, based on insights from Castel Contact Center users:
All Castel Contact Center features
Features rating:
Castel Contact Center alternatives
Castel Contact Center
Starting from
1
Per month
CTM
Starting from
79
Per month
CallTools
Starting from
79.99
Per month
Dialing Innovations Call Center Application Suite
Starting from
10
Per month
Castel Contact Center pricing
Value for money rating:
Starting from
1
Per month
Flat Rate
User opinions about Castel Contact Center price and value
Value for money rating:
Castel Contact Center support options
Typical customers
Platforms supported
Support options
Training options
Castel Contact Center FAQs
Castel Contact Center has the following pricing plans:
Starting from: $1.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Castel Contact Center?
Castel Contact Center has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Castel Contact Center support?
Castel Contact Center supports the following languages:
English
Q. Does Castel Contact Center offer an API?
No, Castel Contact Center does not have an API available.
Q. What level of support does Castel Contact Center offer?
Castel Contact Center offers the following support options:
24/7 (Live rep), Chat