Cereba - 2026 Pricing, Features, Reviews & Alternatives

Cereba is a cloud-based AI chat platform that integrates natively with GoHighLevel (GHL) to automate the full lead lifecycle for service-based businesses and marketing agencies. Core functions include lead engagement, appointment scheduling, cancellation recovery, lead re-engagement, and post-service review collection. Campaigns are built through a guided natural-language conversation with AI agents that automatically embed company context, audience details, brand voice, and campaign goals, requiring no manual prompt engineering, workflow configuration, or ongoing AI training.

The platform's C.O.R.E. Autonomous Learning system monitors live conversations, identifies unanswered questions, and recommends knowledge base updates to improve response accuracy over time without manual retraining. Scheduling intelligence uses configurable engagement thresholds to determine lead readiness before offering appointment booking, and manages rescheduling autonomously by offering alternative time slots and updating GoHighLevel calendars in real time. Conversational CRM field updates push standard and custom GoHighLevel contact data during natural conversation flow, eliminating manual data entry. Additional controls include a Dynamic Personality Builder for brand voice configuration, Conversation Steering for qualifying question cadence, Message Protection to prevent off-brand outputs, and an Auto-Reconnect system that re-engages unresponsive leads at a scheduled future time using stored conversation context.

Cereba targets marketing agencies managing multiple GHL client sub-accounts as well as single-account operators in industries such as roofing, HVAC, solar, real estate, and home services. Plans include up to 10,000 AI-driven messages per month per sub-account at flat-rate pricing with no per-message fees. A reporting and analytics dashboard tracks conversations, conversions, conversion rates, revenue per conversation, funnel drop-off points, and engagement question performance. Native integrations are available for GoHighLevel and Salesforce.